Cipher vs DTS Solution
Cipher and DTS Solution are both Services firms that work with your existing tools. Cipher targets Mid-market and Enterprise organizations, while DTS Solution serves SMB, Mid-market, and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 3 for DTS Solution (Endpoint, Cloud, Network).
Buyer brief
Cipher and DTS Solution are both Services firms that work with your existing tools. Cipher targets Mid-market and Enterprise organizations, while DTS Solution serves SMB, Mid-market, and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 3 for DTS Solution (Endpoint, Cloud, Network).
DTS Solution offers broader coverage (3 surfaces vs. 0). Cipher may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Approval required | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | DTS SolutionTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | CrowdStrikeMicrosoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools |
| SIEM integrations | None listed | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateContainCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | Not offered | ~ Limited |
| SaaS apps | Not offered | ~ Limited |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. |
| Data portability | Partial | Partial |
| Contract terms | Custom, xMDR Services, xMDR Platform | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package |
| Channels | Portal | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeLATAM | MEA |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. |
| Industry focus | HealthcareProfessional ServicesPayments | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site |
| Founded | – | 2011 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and DTS Solution?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Cipher covers 0 attack surfaces in base pricing vs. 3 for DTS Solution.
How do Cipher and DTS Solution differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does Cipher pricing compare to DTS Solution?
Cipher pricing: Not published. DTS Solution pricing: Not published. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics..
Should I choose Cipher or DTS Solution?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Cipher is not ideal for buyers that need public MDR pricing before sales. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.