Cipher vs Deepwatch
Cipher is a Services firm that works with your existing tools. Deepwatch is a Pure-play MDR that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; Deepwatch serves Mid-market and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 4 for Deepwatch (Cloud, SaaS, Identity, Network).
Buyer brief
Cipher is a Services firm that works with your existing tools. Deepwatch is a Pure-play MDR that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; Deepwatch serves Mid-market and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 4 for Deepwatch (Cloud, SaaS, Identity, Network).
Cipher (Services firm) and Deepwatch (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Cipher's cipher xmdr fits buyers that want a vendor-neutral mdr service backed by prosegur and delivered t... or Deepwatch's siem-centric, vendor-agnostic mdr with patented drs engine (98% fp reduction claim), dedicated sq....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | Mid-market to enterprise with existing Splunk, Sentinel, Google SecOps, or Securonix SIEM investments |
| Price | Custom quote | Buyer benchmark: median $218,983/yr |
| Response authority | 0/6 actions · Approval required | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market to enterprise with existing Splunk, Sentinel, Google SecOps, or Securonix SIEM investments
- Price
- Buyer benchmark: median $218,983/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | DeepwatchTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | CrowdStrike FalconSentinelOneMicrosoft Defender for Endpoint |
| SIEM integrations | None listed | Splunk Enterprise & CloudGoogle SecOps (Chronicle)Microsoft SentinelSecuronix (added Feb 2026) |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Third-party buyer data reports a $218,983/year median buyer cost for Deepwatch, with a visible public range from $126,904 to $322,131/year. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | + Optional |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | Not offered | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Volume-based (data ingestion volume in GB/TB per day or Splunk Virtual Compute units), not per-endpoint |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | Volume-based pricing means unexpected data growth can cause cost spikes. Three platform tiers (Core, Advanced, Enterprise) may gate Active Response behind higher tiers.. MEDR (endpoint detection) is a separate add-on, not included in base MDR. MDR Essentials is a limited entry point with fewer capabilities than full platform tiers |
| Data portability | Partial | Partial |
| Contract terms | Custom, xMDR Services, xMDR Platform | Custom enterprise |
| Channels | Portal | SlackEmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEuropeLATAM | North America |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | 30 days typical. MDR Essentials can launch SOC in under 1 hour. |
| Industry focus | HealthcareProfessional ServicesPayments | HealthcareFinancial ServicesManufacturingRetailEnergy |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | Customer reviews are positive (Gartner Peer Insights 4.2/5 from 59 reviews, G2 High Performer Fall 2025), praising Squad team and DRS technology. Employee sentiment is concerning: Glassdoor 2.9/5 (215 reviews, 35% recommend). 42% headcount reduction (412 to 239 employees) across 2024-2025, founding CEO departed to competitor Mitiga Jan 2025. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | SOC 2 Type IIISO 27001:2022PCI DSS Level 1 |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | SOC 2 Type II (Security, Availability, Confidentiality, certified since inception)ISO 27001:2022 (first certified 2024)PCI DSS Level 1 Service Provider (since inception) |
| Founded | – | 2019 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | 12 months hot data retention (Platform Core tier) |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and Deepwatch?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). Deepwatch is a Pure-play MDR that is technology-agnostic (works with your existing tools). Cipher covers 0 attack surfaces in base pricing vs. 4 for Deepwatch.
How do Cipher and Deepwatch differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. Deepwatch supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Cipher pricing compare to Deepwatch?
Cipher pricing: Not published. Deepwatch pricing: Third-party buyer data reports a $218,983/year median buyer cost for Deepwatch, with a visible public range from $126,904 to $322,131/year.. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with Deepwatch: Volume-based pricing means unexpected data growth can cause cost spikes. Three platform tiers (Core, Advanced, Enterprise) may gate Active Response behind higher tiers.; MEDR (endpoint detection) is a separate add-on, not included in base MDR.
Should I choose Cipher or Deepwatch?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose Deepwatch if: mid-market to enterprise with existing Splunk, Sentinel, Google SecOps, or Securonix SIEM investments. Cipher is not ideal for buyers that need public MDR pricing before sales. Deepwatch is not ideal for sMBs or budget-constrained organizations ($220K-$315K/year is enterprise-oriented).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.