Cipher vs CyberCX
Cipher is a Services firm that works with your existing tools. CyberCX is a Microsoft-ecosystem that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; CyberCX serves Mid-market and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 5 for CyberCX (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Cipher is a Services firm that works with your existing tools. CyberCX is a Microsoft-ecosystem that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; CyberCX serves Mid-market and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 5 for CyberCX (Endpoint, Cloud, SaaS, Identity, Network).
Cipher (Services firm) and CyberCX (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Cipher's cipher xmdr fits buyers that want a vendor-neutral mdr service backed by prosegur and delivered t... or CyberCX's regional anz leader with 9 crest-accredited socs, ~1,400 security professionals, and microsoft ad....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | ANZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage |
| Price | Custom quote | Not published |
| Response authority | 0/6 actions · Approval required | 1/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- ANZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | CyberCXTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | Microsoft Defender for Endpoint |
| SIEM integrations | None listed | Microsoft Azure SentinelSplunk |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Guided Response | Guided Response |
| Approval policy | Approval Required | Approval Required |
| Response actions | Alert and notify only | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | Not offered | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Custom pricing based on environment size, Microsoft security modules monitored, and coverage scope. No public pricing available. |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | Microsoft Defender XDR and Azure Sentinel licenses are customer-purchased prerequisites, not included in the managed SOC fee. Microsoft security stack must be built, tuned, and configured to CyberCX standards before monitoring can begin, adding weeks to months of onboarding. No public pricing. Requires direct sales engagement to get any cost estimate. Accenture acquisition (closed Feb 2026) may change service models, pricing structures, or contract terms during integration |
| Data portability | Partial | Partial |
| Contract terms | Custom, xMDR Services, xMDR Platform | Annual, Multi-year |
| Channels | Portal | EmailPortalPhoneTeams |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeLATAM | Asia-PacificEurope |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | Weeks to months. Requires expert build, tuning, and configuration of the Microsoft security stack before monitoring begins. |
| Industry focus | HealthcareProfessional ServicesPayments | GovernmentCritical InfrastructureFinancial ServicesHealthcareEducationTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | CREST Level 2 accredited with strong ANZ presence, but almost no independent reviews on G2, PeerSpot, or Gartner Peer Insights. Known regionally for Microsoft expertise and DFIR capability (250+ breaches/year). The Accenture acquisition creates uncertainty around service continuity. Minimal discussion on Reddit or practitioner forums compared to global MDR providers. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | CREST SOC Level 2ISO 27001GDPR supportDORA support |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | CREST SOC Level 2Microsoft Advanced Specialization - Threat ProtectionMicrosoft Advanced Specialization - Identity and Access ManagementMicrosoft Advanced Specialization - Cloud Security |
| Founded | – | 2019 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | Not published. Governed by customer's own Microsoft Sentinel retention settings. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and CyberCX?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). CyberCX is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Cipher covers 0 attack surfaces in base pricing vs. 5 for CyberCX.
How do Cipher and CyberCX differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. CyberCX supports 1 autonomous actions (custom playbooks) and requires approval before acting. Incident response is not included with Cipher and included with CyberCX.
How does Cipher pricing compare to CyberCX?
Cipher pricing: Not published. CyberCX pricing: Custom-quoted pricing. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with CyberCX: Microsoft Defender XDR and Azure Sentinel licenses are customer-purchased prerequisites, not included in the managed SOC fee; Microsoft security stack must be built, tuned, and configured to CyberCX standards before monitoring can begin, adding weeks to months of onboarding.
Should I choose Cipher or CyberCX?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose CyberCX if: aNZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage. Cipher is not ideal for buyers that need public MDR pricing before sales. CyberCX is not ideal for organizations outside ANZ or UK that need global SOC coverage across North America, LATAM, or broader APAC.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.