Capgemini vs ITC Secure
Capgemini is a Services firm that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Capgemini targets Enterprise organizations; ITC Secure serves Mid-market and Enterprise.
Buyer brief
Capgemini is a Services firm that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Capgemini targets Enterprise organizations; ITC Secure serves Mid-market and Enterprise.
Capgemini (Services firm) and ITC Secure (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Capgemini's capgemini is strongest when mdr is part of a larger enterprise security-operations agenda: manage... or ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Large enterprises that want a global services partner for MDR plus SOC transformation | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | Custom quote | Custom quote |
| Response authority | 2/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Large enterprises that want a global services partner for MDR plus SOC transformation
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CapgeminiTECH-AGNOSTIC | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint security tools | Microsoft Defender |
| SIEM integrations | Customer SIEM platforms Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | ContainCustom playbooks | Alert and notify only |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ~ Limited |
| OT/ICS | ~ Limited | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom enterprise quote by service scope, technology stack, Cyber Defense Center model and transformation requirements. Public prices are not published. | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | Capgemini is a global services firm, so scope, tooling, response authority and transformation work should be specified precisely in the statement of work.. Public pages do not publish pricing, minimum terms, service credits, MTTD, MTTR or a contractual response SLA.. Microsoft Sentinel-powered Cyber Defense Centers may require separate Microsoft licensing and data-ingestion planning.. Threat hunting, DFIR, vulnerability management and offensive security are all public offers, but buyers should confirm which are included in the base MDR scope versus separate workstreams.. Public materials do not disclose log retention, raw data export rights or detection-content portability. | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Continuous Vigilance, Managed Detection and Response, Managed SOC, SOC Transformation, Cyber Defense Centers powered by Microsoft Sentinel, Custom cybersecurity services engagement | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | EmailPortalPhoneTeams | PortalEmailPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAPACLATAMMEA | |
| Onboarding | Not published. Capgemini positions the service as a custom enterprise engagement delivered through global Cyber Defense Centers. | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | Financial ServicesEnergyUtilitiesManufacturingAutomotiveHealthcarePublic SectorTelecommunicationsTechnology | Not published |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Capgemini has strong official evidence for enterprise-scale cybersecurity, Continuous Vigilance, MDR, Managed SOC, global Cyber Defense Centers, DFIR and threat hunting, but limited public buyer-review signal for the MDR service as a distinct product. Diligence should focus on service scope, response authority, tooling, staffing model, retention and pricing. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | DORA | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | – | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 1967 | – |
| Data retention | Not published. Public Continuous Vigilance pages do not disclose default log retention, archive tiers or export rights. | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Capgemini and ITC Secure?
Capgemini is a Services firm that is technology-agnostic (works with your existing tools). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools).
How do Capgemini and ITC Secure differ in response capabilities?
Capgemini supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable. Incident response is included with Capgemini and not included with ITC Secure.
How does Capgemini pricing compare to ITC Secure?
Capgemini pricing: Not published. ITC Secure pricing: Not published. Watch for with Capgemini: Capgemini is a global services firm, so scope, tooling, response authority and transformation work should be specified precisely in the statement of work.; Public pages do not publish pricing, minimum terms, service credits, MTTD, MTTR or a contractual response SLA.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Capgemini or ITC Secure?
Choose Capgemini if: large enterprises that want a global services partner for MDR plus SOC transformation. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Capgemini is not ideal for sMBs seeking transparent per-endpoint MDR pricing. ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.