BlueVoyant vs Help AG
BlueVoyant is a Pure-play MDR that works with your existing tools. Help AG is a Services firm that works with your existing tools. BlueVoyant targets Mid-market and Enterprise organizations; Help AG serves Mid-market and Enterprise. BlueVoyant includes 3 attack surfaces in base pricing (Endpoint, Cloud, Identity), compared to 0 for Help AG ().
Buyer brief
BlueVoyant is a Pure-play MDR that works with your existing tools. Help AG is a Services firm that works with your existing tools. BlueVoyant targets Mid-market and Enterprise organizations; Help AG serves Mid-market and Enterprise. BlueVoyant includes 3 attack surfaces in base pricing (Endpoint, Cloud, Identity), compared to 0 for Help AG ().
BlueVoyant (Pure-play MDR) and Help AG (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize BlueVoyant's the strongest microsoft sentinel mdr option for organizations that want their detection rules, pl... or Help AG's help ag fits middle east buyers that want sovereign mdr with local soc delivery, automation and d....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations that want all detection rules, playbooks, and data to stay in their own SIEM instance | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Organizations that want all detection rules, playbooks, and data to stay in their own SIEM instance
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | BlueVoyantTECH-AGNOSTIC | Help AGTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft DefenderCrowdStrikeSentinelOneCarbon Black | None listed |
| SIEM integrations | Microsoft SentinelSplunk | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published. Contact for custom quote. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ~ Limited | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Subscription-based, priced per endpoint for laptops, workstations, and servers. All log sources included in the per-endpoint price. Also available via AWS Marketplace and Azure Marketplace. | Custom quote. Help AG does not publish MDR package pricing. |
| Hidden cost warnings | Threat hunting is not included in base MDR. Advanced Threat Hunting and Cross Signal Hunting are add-on tiers with separate pricing. Coverage varies significantly by which MDR track you buy (Microsoft, Splunk, Cisco XDR, Endpoint). Identity and SaaS coverage may only be available in the Microsoft track. Very few public reviews (6 on Gartner, 0 on PeerSpot) make it hard to validate claims before buying. No published response time SLA. Ask for written commitments before signing | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. |
| Data portability | Full | Partial |
| Contract terms | Annual | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response |
| Channels | PortalEmail | |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Middle East |
| Onboarding | Not published. Deployment involves configuring data connectors and playbooks within the customer's existing SIEM. | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. |
| Industry focus | Financial ServicesGovernmentDefense | GovernmentCritical InfrastructureEnterprise |
| MTTD | Not published | Not published |
| MTTR | Not published as an absolute figure. Forrester TEI study (Sep 2024) found 70% reduction in mean time to resolution for BlueVoyant MDR clients. | Not published |
| Community view | Gartner Peer Insights 4.5/5 (6 reviews). Named in the 2025 Gartner Market Guide for MDR. Strong Microsoft credentials (Partner of the Year, 500+ Sentinel deployments). Very limited public review data makes independent validation difficult. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. |
| Compliance | SOC 2 Type II | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC |
| Certifications | SOC 2 Type II (annual audit)Microsoft Worldwide Security Partner of the Year 2024Three-time Microsoft US Security Partner of the YearUK G-Cloud accreditedSplunk Premier Manage partner | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR |
| Founded | 2017 | 2005 |
| Data retention | Data stays in customer's own SIEM instance. Retention governed by customer's Sentinel/Splunk configuration. | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between BlueVoyant and Help AG?
BlueVoyant is a Pure-play MDR that is technology-agnostic (works with your existing tools). Help AG is a Services firm that is technology-agnostic (works with your existing tools). BlueVoyant covers 3 attack surfaces in base pricing vs. 0 for Help AG.
How do BlueVoyant and Help AG differ in response capabilities?
BlueVoyant supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with BlueVoyant and included with Help AG.
How does BlueVoyant pricing compare to Help AG?
BlueVoyant pricing: Not published. Contact for custom quote.. Help AG pricing: Not published. Watch for with BlueVoyant: Threat hunting is not included in base MDR. Advanced Threat Hunting and Cross Signal Hunting are add-on tiers with separate pricing; Coverage varies significantly by which MDR track you buy (Microsoft, Splunk, Cisco XDR, Endpoint). Identity and SaaS coverage may only be available in the Microsoft track. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture..
Should I choose BlueVoyant or Help AG?
Choose BlueVoyant if: mid-market and enterprise organizations already invested in Microsoft Sentinel and Defender wanting MDR without a proprietary agent. Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. BlueVoyant is not ideal for organizations needing broad multi-vendor integration support. BlueVoyant supports four EDR platforms and two SIEMs, far fewer than competitors like Expel or eSentire. Help AG is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.