Blackpoint Cyber vs N-able
Buyer brief
Updated 2026-06-01
Both are MSP-channel MDR options for SMB and mid-market clients, but Blackpoint is an autonomous-response MDR service while N-able Adlumin is a broader XDR, SIEM, SOAR and UEBA platform for MSP security operations.
Blackpoint's SOC acts without waiting for partner approval. It isolates endpoints, kills processes, disables identities and then calls the partner after containment. That is useful when the MSP wants the provider to own the 3am response. The trade-off is less approval control, limited SOC transparency and no Linux agent.
N-able Adlumin is more configurable and more platform-like. It works alongside existing EDR tools, gives full query access, includes SIEM/SOAR/UEBA capabilities and carries a $500K breach warranty. It also has acquisition integration risk after N-able bought Adlumin in November 2024, and the vendor's 70% automation claim is not independently validated. Choose Blackpoint if fast autonomous containment through an MSP is the priority. Choose N-able Adlumin if the MSP wants a broader operations platform with reporting, compliance workflows, query access and configurable playbooks. Pricing is not directly comparable: Blackpoint is endpoint-oriented; Adlumin is commonly bundled into broader per-user MSP security programs.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients | MSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl |
| Price | $8-15/endpoint/mo | MSP security bundle: $90-$275/user/mo; not Adlumin standalone |
| Response authority | 4/6 actions · No approval | 6/6 actions · Configurable |
| Stack | Requires own platform | Own agent required |
| Data access | Dashboards | Full query access |
| Warranty | None listed | $500,000 |
- Best fit
- MSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients
- Price
- $8-15/endpoint/mo
- Response authority
- 4/6 actions · No approval
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- MSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl
- Price
- MSP security bundle: $90-$275/user/mo; not Adlumin standalone
- Response authority
- 6/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Full query access
- Warranty
- $500,000
›› Detailed comparison
| FIELD | Blackpoint CyberPLATFORM | N-ableTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market |
| Sentiment | Positive | Positive |
| ›› Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Blackpoint EDR AgentSentinelOneMicrosoft DefenderBitdefenderSophosCylanceWebrootMalwarebytes/ThreatDown CrowdStrike | CrowdStrike |
| SIEM integrations | LogIC (native logging/compliance) | Built-in SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Fully Autonomous | Configurable |
| Response actions | IsolateKill processContainDisable accounts | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Third-party/partner-reported $8-15/endpoint/month. Volume discounts for 50+ endpoints with 1-year commitment. | Third-party/MSP-channel estimate: MSPs typically bundle at $90-$275/user/month for full security programs. Exact Adlumin standalone pricing not published. |
| Minimum seats | None | None |
| Breach warranty | – | $500,000 |
| ›› More details | ||
| Requires own agent | Yes | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | + Optional | ✓ Included |
| SaaS apps | + Optional | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint, monthly billing (MSP channel model) | Per-user per-month pricing through MSP channel. Three tiers: MDR Base (identity-focused ITDR for M365 only), MDR Standard, MDR Advanced (adds 90-day retention). |
| Hidden cost warnings | Pricing not publicly listed, requires custom quote through MSP. All payments non-cancellable and non-refundable per reseller agreement. Volume pricing (50+ endpoints) requires 1-year commitment. LogIC logging/compliance and Cloud MDR are separate purchases. Cannot buy direct. Must go through an MSP partner.. CompassOne Standard vs Essentials tier split means some features cost extra | MDR Base tier is identity-only (M365 ITDR). MDR Standard required for endpoint/network/cloud coverage.. Data retention upgrade (30 to 90 days) requires Advanced tier. Pricing designed for MSP channel. Direct enterprise pricing may differ or be unavailable.. N-able acquisition creates roadmap and integration uncertainty |
| Data portability | Limited | Partial |
| Contract terms | Month-to-month, Annual (required for volume 50+ endpoints) | Annual, Multi-year |
| Channels | EmailPortalPhone | EmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | ✓ | ✓ |
| SOC regions | North America | North AmericaEurope |
| Onboarding | Minutes per Blackpoint marketing. User reviews confirm quick, straightforward setup. | 30 minutes deployment (vendor-claimed), 600+ hours of pre-built playbooks included |
| Industry focus | Managed Service ProvidersHealthcareFinancial ServicesRetailGovernment | Financial ServicesHealthcareLegalGovernmentManufacturing |
| MTTD | Not published | Not published |
| MTTR | Average 16 minutes for on-premises incidents, 7 minutes for cloud incidents. Overall ~27 minutes including partner phone call after threat elimination. | Not published |
| Community view | G2 4.7/5 (257 reviews) and Grid Leader with 23 badges (Spring 2025). PeerSpot 9.0/10. MSPs praise the autonomous response model, easy deployment and channel-first approach. Recurring complaints about portal usability, limited SOC transparency and no Linux support. Glassdoor 3.6/5 flags analyst burnout concerns. | G2 4.8/5 and Gartner Peer Insights 4.7/5 (3 reviews) show strong sentiment for customer support, ease of use, and platform features. Limited independent review data. MSP community reception to N-able acquisition is cautiously optimistic but creates integration uncertainty. |
| Compliance | SOC 2 Type IIGDPRPCI DSSHIPAA/HITECH | HIPAAPCI DSSNISTGLBASOXFFIEC |
| Certifications | SOC 2 Type II | – |
| Founded | 2014 | 2016 |
| Data retention | 365 days encrypted log storage via LogIC (AES-256, read-only, 3 zones). Extended retention available. | 30 days (Standard), 90 days (Advanced tier) |
| API available | ✓ | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Blackpoint Cyber and N-able?
Blackpoint Cyber is a MSP-channel that is platform-native (requires their own security stack). N-able is a MSP-channel that is technology-agnostic (works with your existing tools). Blackpoint Cyber covers 2 attack surfaces in base pricing vs. 5 for N-able.
How do Blackpoint Cyber and N-able differ in response capabilities?
Blackpoint Cyber supports 4 autonomous actions (account disable, endpoint isolation, network containment, process termination) and acts without approval. N-able supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Blackpoint Cyber pricing compare to N-able?
Blackpoint Cyber pricing: Third-party/partner-reported $8-15/endpoint/month. Volume discounts for 50+ endpoints with 1-year commitment.. N-able pricing: Third-party/MSP-channel estimate: MSPs typically bundle at $90-$275/user/month for full security programs. Exact Adlumin standalone pricing not published.. Watch for with Blackpoint Cyber: Pricing not publicly listed, requires custom quote through MSP; All payments non-cancellable and non-refundable per reseller agreement. Watch for with N-able: MDR Base tier is identity-only (M365 ITDR). MDR Standard required for endpoint/network/cloud coverage.; Data retention upgrade (30 to 90 days) requires Advanced tier.
Should I choose Blackpoint Cyber or N-able?
Choose Blackpoint Cyber if: mSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients. Choose N-able if: mSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl. Blackpoint Cyber is not ideal for enterprises buying MDR directly, not through an MSP channel. Blackpoint does not sell direct.. N-able is not ideal for large enterprises with existing SOC infrastructure and direct vendor relationships (MSP-channel only).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.