Blackpoint Cyber vs ITC Secure
Blackpoint Cyber is a MSP-channel that requires its own security platform. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Blackpoint Cyber targets SMB and Mid-market organizations; ITC Secure serves Mid-market and Enterprise. Blackpoint Cyber includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Buyer brief
Blackpoint Cyber is a MSP-channel that requires its own security platform. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Blackpoint Cyber targets SMB and Mid-market organizations; ITC Secure serves Mid-market and Enterprise. Blackpoint Cyber includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Blackpoint Cyber is the choice if you want a single-vendor stack with deep integration. ITC Secure is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | $8-15/endpoint/mo | Custom quote |
| Response authority | 4/6 actions · No approval | 0/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- MSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients
- Price
- $8-15/endpoint/mo
- Response authority
- 4/6 actions · No approval
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Blackpoint CyberPLATFORM | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Blackpoint EDR AgentSentinelOneBitdefenderSophosCrowdStrikeCylanceWebrootMalwarebytes/ThreatDown Microsoft Defender | Microsoft Defender |
| SIEM integrations | LogIC (native logging/compliance) | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Fully Autonomous | Configurable |
| Response actions | IsolateKill processContainDisable accounts | Alert and notify only |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Third-party/partner-reported $8-15/endpoint/month. Volume discounts for 50+ endpoints with 1-year commitment. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ~ Limited |
| Identity | + Optional | ✓ Included |
| SaaS apps | + Optional | ✓ Included |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint, monthly billing (MSP channel model) | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | Pricing not publicly listed, requires custom quote through MSP. All payments non-cancellable and non-refundable per reseller agreement. Volume pricing (50+ endpoints) requires 1-year commitment. LogIC logging/compliance and Cloud MDR are separate purchases. Cannot buy direct. Must go through an MSP partner.. CompassOne Standard vs Essentials tier split means some features cost extra | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Limited | Partial |
| Contract terms | Month-to-month, Annual (required for volume 50+ endpoints) | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | |
| Onboarding | Minutes per Blackpoint marketing. User reviews confirm quick, straightforward setup. | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | Managed Service ProvidersHealthcareFinancial ServicesRetailGovernment | Not published |
| MTTD | Not published | Not published |
| MTTR | Average 16 minutes for on-premises incidents, 7 minutes for cloud incidents. Overall ~27 minutes including partner phone call after threat elimination. | Not published |
| Community view | G2 4.7/5 (257 reviews) and Grid Leader with 23 badges (Spring 2025). PeerSpot 9.0/10. MSPs praise the autonomous response model, easy deployment and channel-first approach. Recurring complaints about portal usability, limited SOC transparency and no Linux support. Glassdoor 3.6/5 flags analyst burnout concerns. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | SOC 2 Type IIGDPRPCI DSSHIPAA/HITECH | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | SOC 2 Type II | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2014 | – |
| Data retention | 365 days encrypted log storage via LogIC (AES-256, read-only, 3 zones). Extended retention available. | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Blackpoint Cyber and ITC Secure?
Blackpoint Cyber is a MSP-channel that is platform-native (requires their own security stack). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Blackpoint Cyber covers 2 attack surfaces in base pricing vs. 3 for ITC Secure.
How do Blackpoint Cyber and ITC Secure differ in response capabilities?
Blackpoint Cyber supports 4 autonomous actions (account disable, endpoint isolation, network containment, process termination) and acts without approval. ITC Secure supports 0 autonomous actions (none) and approval is configurable. Incident response is included with Blackpoint Cyber and not included with ITC Secure.
How does Blackpoint Cyber pricing compare to ITC Secure?
Blackpoint Cyber pricing: Third-party/partner-reported $8-15/endpoint/month. Volume discounts for 50+ endpoints with 1-year commitment.. ITC Secure pricing: Not published. Watch for with Blackpoint Cyber: Pricing not publicly listed, requires custom quote through MSP; All payments non-cancellable and non-refundable per reseller agreement. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Blackpoint Cyber or ITC Secure?
Choose Blackpoint Cyber if: mSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Blackpoint Cyber is not ideal for enterprises buying MDR directly, not through an MSP channel. Blackpoint does not sell direct.. ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.