Choose Bitdefender MDR or Kaseya MDR
Choose Bitdefender MDR if
- Organizations already on GravityZone wanting to add managed detection without changing their endpoint stack
- MSPs looking for affordable, multi-tenant MDR with consumption billing and RMM integrations
- Mid-market teams (50-500 endpoints) wanting single-vendor EPP + EDR + MDR from one provider
- Breach warranty matters to you (Bitdefender MDR offers one, Kaseya MDR does not)
Choose Kaseya MDR if
- MSPs that want white-labeled MDR across endpoints, Microsoft 365, Entra ID and firewalls
- Kaseya, Datto and Autotask-heavy teams that want MDR inside the same vendor ecosystem
- SMB clients that need 24/7 SOC coverage but cannot fund an internal security team
- You need Network coverage included in base pricing
What’s actually different
Buyer brief
Fit. Bitdefender MDR is a Platform vendor that requires its own security platform. Kaseya MDR is a MSP-channel that works with your existing tools. Bitdefender MDR targets SMB, Mid-market, and Enterprise organizations; Kaseya MDR serves SMB and Mid-market. Bitdefender MDR includes 1 attack surfaces in base pricing (Endpoint), compared to 2 for Kaseya MDR (Endpoint, Network).
FAQ
What is the main difference between Bitdefender MDR and Kaseya MDR?
Bitdefender MDR is a Platform vendor that is platform-native (requires their own security stack). Kaseya MDR is a MSP-channel that is technology-agnostic (works with your existing tools). SLA commitments differ: Bitdefender MDR offers ≤30 minutes, Kaseya MDR offers Not disclosed. Bitdefender MDR covers 1 attack surfaces in base pricing vs. 2 for Kaseya MDR.
How do Bitdefender MDR and Kaseya MDR differ in response capabilities?
Bitdefender MDR supports 6 autonomous actions (endpoint isolation, process termination, network containment, account disable, file quarantine, custom playbooks) and approval is configurable. Kaseya MDR supports 3 autonomous actions (endpoint isolation, process termination, custom playbooks) and approval is configurable.
How does Bitdefender MDR pricing compare to Kaseya MDR?
Bitdefender MDR pricing: Not published. Bitdefender simplified to two tiers (MDR and MDR PLUS) in 2024. MSPs get consumption-based billing.. Kaseya MDR pricing: Custom quote. No public per-endpoint price found.. Watch for with Bitdefender MDR: Requires GravityZone agent. Cannot use third-party EDR for core MDR detection.; XDR sensor licenses (network, identity, cloud, email) are additional cost and can significantly increase total spend. Watch for with Kaseya MDR: RocketCyber is transitioning into Kaseya MDR, so buyers should confirm which platform, retention terms and response capabilities are included in the quote.; Kaseya packaging can bundle MDR with endpoint management, EDR, backup and automation, which makes direct MDR-only comparison harder..