Bitdefender MDR vs Performanta
Bitdefender MDR is a Platform vendor that requires its own security platform. Performanta is a Services firm that works with your existing tools. Bitdefender MDR targets SMB, Mid-market, and Enterprise organizations; Performanta serves Mid-market and Enterprise. Bitdefender MDR includes 1 attack surfaces in base pricing (Endpoint), compared to 2 for Performanta (Endpoint, Identity).
Buyer brief
Bitdefender MDR is a Platform vendor that requires its own security platform. Performanta is a Services firm that works with your existing tools. Bitdefender MDR targets SMB, Mid-market, and Enterprise organizations; Performanta serves Mid-market and Enterprise. Bitdefender MDR includes 1 attack surfaces in base pricing (Endpoint), compared to 2 for Performanta (Endpoint, Identity).
Bitdefender MDR is the choice if you want a single-vendor stack with deep integration. Performanta is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations already on GravityZone wanting to add managed detection without changing their endpoint stack | Buyers already committed to Microsoft Defender and Sentinel that want a services firm to manage detection and response |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | $1,000,000 | None listed |
- Best fit
- Organizations already on GravityZone wanting to add managed detection without changing their endpoint stack
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- $1,000,000
- Best fit
- Buyers already committed to Microsoft Defender and Sentinel that want a services firm to manage detection and response
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Bitdefender MDRPLATFORM | PerformantaTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Bitdefender | Microsoft Defender |
| SIEM integrations | IBM QRadarSplunkFortiSIEMElasticLogRhythmSumo Logic Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published. Bitdefender simplified to two tiers (MDR and MDR PLUS) in 2024. MSPs get consumption-based billing. | Not published |
| Minimum seats | None | None |
| Breach warranty | $1,000,000 | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ~ Limited |
| Identity | + Optional | ✓ Included |
| SaaS apps | + Optional | ~ Limited |
| Network | + Optional | ~ Limited |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤30 minutes | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint, per-month | Custom quote. Performanta does not publish MDR, Safe XDR or managed SOC package pricing. |
| Hidden cost warnings | Requires GravityZone agent. Cannot use third-party EDR for core MDR detection.. XDR sensor licenses (network, identity, cloud, email) are additional cost and can significantly increase total spend. DFIR is not included. Forensic investigation runs through CYPFER at separate cost.. Breach warranty requires 1,000+ endpoints | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The explicit MDR offer is tied to Defender for Endpoint, so Microsoft licensing and customer tenant readiness can drive total cost.. Public pages do not define default MDR response authority, so buyers need the managed-technology boundary in writing.. Cloud and SaaS coverage appear tied to Microsoft security controls and Safe XDR scope, so non-Microsoft telemetry should be confirmed early.. Incident response is listed as a consulting service, so buyers should confirm what is included in MDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year, Monthly (MSP) | Custom, Managed SOC, Safe XDR, MDR for Defender for Endpoint |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | EuropeAfrica |
| Onboarding | Quick for existing GravityZone users. New deployments require agent rollout and onboarding configuration. | Not published. Performanta describes scoping, discovery, prioritisation, validation and mobilisation stages for Safe XDR, but no standard implementation duration was found. |
| Industry focus | HealthcareEducationFinancial ServicesGovernment (Local/State)ManufacturingRetail | Financial ServicesEducationHealthcareGovernmentRetailProfessional ServicesAgricultureTelecommunicationsManufacturingTransportationTourism |
| MTTD | 24 minutes (MITRE Managed Services Evaluation 2024) | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights 4.8/5 for Endpoint Protection Platforms (223 reviews, Customers' Choice 2026). MITRE ATT&CK evaluations back the detection claims. Note: analyst community ratings are for the GravityZone platform broadly, not the MDR service specifically. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Performanta's Microsoft security focus, UK and South Africa SOC operations, Safe XDR platform, threat-hunting process and incident-response consulting depth. Buyers should validate pricing, response authority, non-Microsoft telemetry support and exact incident-response inclusion directly. |
| Compliance | SOC 2 Type IIISO 27001ISO 27017ISO 27018HIPAAGDPR | – |
| Certifications | SOC 2 Type IIISO 27001ISO 27017ISO 27018 | – |
| Founded | 2001 | 2010 |
| Data retention | Up to 365 days depending on configuration. 1 year included with MDR. | Not published. Performanta says it monitors customer environments and SIEM platforms, but no standard public MDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Bitdefender MDR and Performanta?
Bitdefender MDR is a Platform vendor that is platform-native (requires their own security stack). Performanta is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Bitdefender MDR offers ≤30 minutes, Performanta offers Not disclosed. Bitdefender MDR covers 1 attack surfaces in base pricing vs. 2 for Performanta.
How do Bitdefender MDR and Performanta differ in response capabilities?
Bitdefender MDR supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Performanta supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Bitdefender MDR pricing compare to Performanta?
Bitdefender MDR pricing: Not published. Bitdefender simplified to two tiers (MDR and MDR PLUS) in 2024. MSPs get consumption-based billing.. Performanta pricing: Not published. Watch for with Bitdefender MDR: Requires GravityZone agent. Cannot use third-party EDR for core MDR detection.; XDR sensor licenses (network, identity, cloud, email) are additional cost and can significantly increase total spend. Watch for with Performanta: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The explicit MDR offer is tied to Defender for Endpoint, so Microsoft licensing and customer tenant readiness can drive total cost..
Should I choose Bitdefender MDR or Performanta?
Choose Bitdefender MDR if: organizations already on GravityZone wanting to add managed detection without changing their endpoint stack. Choose Performanta if: buyers already committed to Microsoft Defender and Sentinel that want a services firm to manage detection and response. Bitdefender MDR is not ideal for organizations with existing non-Bitdefender EDR they want to keep (requires GravityZone agent). Performanta is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.