Bitdefender MDR vs Devoteam
Bitdefender MDR is a Platform vendor that requires its own security platform. Devoteam is a Services firm that works with your existing tools. Bitdefender MDR targets SMB, Mid-market, and Enterprise organizations; Devoteam serves Mid-market and Enterprise. Bitdefender MDR includes 1 attack surfaces in base pricing (Endpoint), compared to 2 for Devoteam (Cloud, Identity).
Buyer brief
Bitdefender MDR is a Platform vendor that requires its own security platform. Devoteam is a Services firm that works with your existing tools. Bitdefender MDR targets SMB, Mid-market, and Enterprise organizations; Devoteam serves Mid-market and Enterprise. Bitdefender MDR includes 1 attack surfaces in base pricing (Endpoint), compared to 2 for Devoteam (Cloud, Identity).
Bitdefender MDR is the choice if you want a single-vendor stack with deep integration. Devoteam is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations already on GravityZone wanting to add managed detection without changing their endpoint stack | European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | $1,000,000 | None listed |
- Best fit
- Organizations already on GravityZone wanting to add managed detection without changing their endpoint stack
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- $1,000,000
- Best fit
- European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | Bitdefender MDRPLATFORM | DevoteamTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Bitdefender | Microsoft security toolsCustomer endpoint security tools |
| SIEM integrations | IBM QRadarSplunkFortiSIEMElasticLogRhythmSumo Logic Microsoft Sentinel | Customer SIEM platformsGoogle Security Operations Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published. Bitdefender simplified to two tiers (MDR and MDR PLUS) in 2024. MSPs get consumption-based billing. | Not published |
| Minimum seats | None | None |
| Breach warranty | $1,000,000 | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | + Optional | ✓ Included |
| Identity | + Optional | ✓ Included |
| SaaS apps | + Optional | ~ Limited |
| Network | + Optional | ~ Limited |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | ≤30 minutes | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint, per-month | Custom quote for cloud managed services and managed security. Public MDR prices are not published. |
| Hidden cost warnings | Requires GravityZone agent. Cannot use third-party EDR for core MDR detection.. XDR sensor licenses (network, identity, cloud, email) are additional cost and can significantly increase total spend. DFIR is not included. Forensic investigation runs through CYPFER at separate cost.. Breach warranty requires 1,000+ endpoints | Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. The service is cloud-centered; teams seeking a packaged endpoint MDR with named containment actions should validate endpoint tooling and response scope.. Devoteam has separate cloud, cybersecurity, Microsoft, AWS and Google Cloud offerings, so scope boundaries between MDR, cloud managed services and advisory work should be written into the contract.. Offboarding terms for SIEM detections, automation scripts, reports and retained logs are not described publicly. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year, Monthly (MSP) | Custom cloud managed services engagement, Managed Security, Cloud Managed Services, Managed Detection and Response |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | EuropeMEA |
| Onboarding | Quick for existing GravityZone users. New deployments require agent rollout and onboarding configuration. | Not published. Devoteam describes SIEM platform design and implementation, Infrastructure as Code deployment and managed cloud/security operations, but no standard MDR onboarding timeline. |
| Industry focus | HealthcareEducationFinancial ServicesGovernment (Local/State)ManufacturingRetail | TechnologyFinancial ServicesRetailTelecommunicationsManufacturingPublic SectorHealthcare |
| MTTD | 24 minutes (MITRE Managed Services Evaluation 2024) | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights 4.8/5 for Endpoint Protection Platforms (223 reviews, Customers' Choice 2026). MITRE ATT&CK evaluations back the detection claims. Note: analyst community ratings are for the GravityZone platform broadly, not the MDR service specifically. | Devoteam has solid vendor-controlled evidence for cloud MDR, 24x7 monitoring, Sentinel-centered SIEM operations, SOAR automation and multi-cloud security partnerships. Independent MDR-specific buyer reviews are limited, so buyers should validate SOC delivery quality, response authority, cloud log costs and actual managed-service boundaries through references. |
| Compliance | SOC 2 Type IIISO 27001ISO 27017ISO 27018HIPAAGDPR | GDPRPCI DSSANSSICloud Security AllianceISO |
| Certifications | SOC 2 Type IIISO 27001ISO 27017ISO 27018 | AWS Premier Consulting PartnerAWS Managed Services ProviderGoogle Cloud Diamond PartnerGoogle Cloud Managed Services PartnerGoogle Cloud Managed Security Services PartnerGoogle Cloud Security Services Specialized partnerMicrosoft Solutions Partner for SecurityMicrosoft Azure Expert MSP |
| Founded | 2001 | – |
| Data retention | Up to 365 days depending on configuration. 1 year included with MDR. | Not published for MDR. Devoteam describes outsourced SIEM platform operations and cloud-managed services, but public pages do not publish default log retention, hot/warm storage or export terms. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Bitdefender MDR and Devoteam?
Bitdefender MDR is a Platform vendor that is platform-native (requires their own security stack). Devoteam is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Bitdefender MDR offers ≤30 minutes, Devoteam offers Not disclosed. Bitdefender MDR covers 1 attack surfaces in base pricing vs. 2 for Devoteam.
How do Bitdefender MDR and Devoteam differ in response capabilities?
Bitdefender MDR supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Devoteam supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Bitdefender MDR pricing compare to Devoteam?
Bitdefender MDR pricing: Not published. Bitdefender simplified to two tiers (MDR and MDR PLUS) in 2024. MSPs get consumption-based billing.. Devoteam pricing: Not published. Watch for with Bitdefender MDR: Requires GravityZone agent. Cannot use third-party EDR for core MDR detection.; XDR sensor licenses (network, identity, cloud, email) are additional cost and can significantly increase total spend. Watch for with Devoteam: Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs..
Should I choose Bitdefender MDR or Devoteam?
Choose Bitdefender MDR if: organizations already on GravityZone wanting to add managed detection without changing their endpoint stack. Choose Devoteam if: european and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm. Bitdefender MDR is not ideal for organizations with existing non-Bitdefender EDR they want to keep (requires GravityZone agent). Devoteam is not ideal for buyers that require public per-endpoint MDR pricing before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.