Binary Defense vs Sapphire
Binary Defense is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Binary Defense targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise.
Buyer brief
Binary Defense is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Binary Defense targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise.
Binary Defense (Pure-play MDR) and Sapphire (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Binary Defense's binary defense's core differentiator is proactive threat hunting with an attacker's mindset, cons... or Sapphire's sapphire mdr is strongest for uk buyers that value local ownership, a crest-accredited uk soc and....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise organizations with existing EDR/SIEM investments they want to keep | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Custom quote | Custom quote |
| Response authority | 4/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise organizations with existing EDR/SIEM investments they want to keep
- Price
- Custom quote
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Binary DefenseTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for EndpointCrowdStrike FalconSentinelOneCarbon Black | EDR toolsMicrosoft technologies |
| SIEM integrations | Microsoft SentinelSplunkPalo Alto Cortex XSIAMGoogle Chronicle Exabeam | SIEM tools Exabeam |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainDisable accountsCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Not published. Custom quotes only. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | + Optional | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤30 minutes | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing. MDR and MDR Plus tiers. Co-managed and fully managed options available. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | MDR Plus features (deception, malware disruption) are add-ons beyond base MDR. IR is not included in base MDR, available as separate retainer. Requires direct connection to client network, VPN may impact delivery. Pricing not publicly disclosed, requires sales engagement | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Monthly, Annual, Multi-year | Custom |
| Channels | SlackEmailPortalPhone | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | Europe |
| Onboarding | 2-8 weeks depending on environment complexity. Requires direct connection to client network. | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | ManufacturingHealthcareFinancial ServicesTechnologyRetail | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights rates 4.6/5 (30 reviews) and PeerSpot 9.2/10. Forrester Strong Performer in Q1 2025 (was Leader in 2021) with highest possible scores for endpoint detection, threat hunting, and community. Praise for technical depth, but Glassdoor employee rating is 2.5/5, and some customers report declining service quality. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | SOC 2 Type II | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | SOC 2 Type II (security, availability, processing integrity, confidentiality, privacy) | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2014 | 1996 |
| Data retention | Not published. | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Binary Defense and Sapphire?
Binary Defense is a Pure-play MDR that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Binary Defense offers ≤30 minutes, Sapphire offers Not disclosed.
How do Binary Defense and Sapphire differ in response capabilities?
Binary Defense supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, network containment) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Binary Defense and included with Sapphire.
How does Binary Defense pricing compare to Sapphire?
Binary Defense pricing: Not published. Custom quotes only.. Sapphire pricing: Not published. Watch for with Binary Defense: MDR Plus features (deception, malware disruption) are add-ons beyond base MDR; IR is not included in base MDR, available as separate retainer. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Binary Defense or Sapphire?
Choose Binary Defense if: mid-market and enterprise organizations with existing EDR/SIEM investments they want to keep. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Binary Defense is not ideal for organizations needing global SOC coverage (SOC is US-based only, analysts work remotely). Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.