Binary Defense vs Help AG
Binary Defense is a Pure-play MDR that works with your existing tools. Help AG is a Services firm that works with your existing tools. Binary Defense targets Mid-market and Enterprise organizations; Help AG serves Mid-market and Enterprise. Binary Defense includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 0 for Help AG ().
Buyer brief
Binary Defense is a Pure-play MDR that works with your existing tools. Help AG is a Services firm that works with your existing tools. Binary Defense targets Mid-market and Enterprise organizations; Help AG serves Mid-market and Enterprise. Binary Defense includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 0 for Help AG ().
Binary Defense (Pure-play MDR) and Help AG (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Binary Defense's binary defense's core differentiator is proactive threat hunting with an attacker's mindset, cons... or Help AG's help ag fits middle east buyers that want sovereign mdr with local soc delivery, automation and d....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise organizations with existing EDR/SIEM investments they want to keep | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs |
| Price | Custom quote | Custom quote |
| Response authority | 4/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise organizations with existing EDR/SIEM investments they want to keep
- Price
- Custom quote
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | Binary DefenseTECH-AGNOSTIC | Help AGTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for EndpointCrowdStrike FalconSentinelOneCarbon Black | None listed |
| SIEM integrations | Microsoft SentinelSplunkExabeamPalo Alto Cortex XSIAMGoogle Chronicle | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainDisable accountsCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published. Custom quotes only. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤30 minutes | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing. MDR and MDR Plus tiers. Co-managed and fully managed options available. | Custom quote. Help AG does not publish MDR package pricing. |
| Hidden cost warnings | MDR Plus features (deception, malware disruption) are add-ons beyond base MDR. IR is not included in base MDR, available as separate retainer. Requires direct connection to client network, VPN may impact delivery. Pricing not publicly disclosed, requires sales engagement | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. |
| Data portability | Partial | Partial |
| Contract terms | Monthly, Annual, Multi-year | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response |
| Channels | SlackEmailPortalPhone | |
| Data access | Full query access | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | Middle East |
| Onboarding | 2-8 weeks depending on environment complexity. Requires direct connection to client network. | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. |
| Industry focus | ManufacturingHealthcareFinancial ServicesTechnologyRetail | GovernmentCritical InfrastructureEnterprise |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights rates 4.6/5 (30 reviews) and PeerSpot 9.2/10. Forrester Strong Performer in Q1 2025 (was Leader in 2021) with highest possible scores for endpoint detection, threat hunting, and community. Praise for technical depth, but Glassdoor employee rating is 2.5/5, and some customers report declining service quality. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. |
| Compliance | SOC 2 Type II | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC |
| Certifications | SOC 2 Type II (security, availability, processing integrity, confidentiality, privacy) | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR |
| Founded | 2014 | 2005 |
| Data retention | Not published. | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Binary Defense and Help AG?
Binary Defense is a Pure-play MDR that is technology-agnostic (works with your existing tools). Help AG is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Binary Defense offers ≤30 minutes, Help AG offers Not disclosed. Binary Defense covers 4 attack surfaces in base pricing vs. 0 for Help AG.
How do Binary Defense and Help AG differ in response capabilities?
Binary Defense supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, network containment) and approval is configurable. Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Binary Defense and included with Help AG.
How does Binary Defense pricing compare to Help AG?
Binary Defense pricing: Not published. Custom quotes only.. Help AG pricing: Not published. Watch for with Binary Defense: MDR Plus features (deception, malware disruption) are add-ons beyond base MDR; IR is not included in base MDR, available as separate retainer. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture..
Should I choose Binary Defense or Help AG?
Choose Binary Defense if: mid-market and enterprise organizations with existing EDR/SIEM investments they want to keep. Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Binary Defense is not ideal for organizations needing global SOC coverage (SOC is US-based only, analysts work remotely). Help AG is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.