Barracuda Networks vs DTS Solution
Barracuda Networks is a MSP-channel that works with your existing tools. DTS Solution is a Services firm that works with your existing tools. Barracuda Networks targets SMB and Mid-market organizations; DTS Solution serves SMB, Mid-market, and Enterprise. Barracuda Networks includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for DTS Solution (Endpoint, Cloud, Network).
Buyer brief
Barracuda Networks is a MSP-channel that works with your existing tools. DTS Solution is a Services firm that works with your existing tools. Barracuda Networks targets SMB and Mid-market organizations; DTS Solution serves SMB, Mid-market, and Enterprise. Barracuda Networks includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for DTS Solution (Endpoint, Cloud, Network).
Barracuda Networks (MSP-channel) and DTS Solution (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Barracuda Networks's purpose-built for the msp channel with multi-tenant management, sentinelone-powered endpoint secu... or DTS Solution's dts hawkeye is a useful regional option for buyers that want managed csoc, xdr, threat hunting an....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs needing white-label managed XDR for SMB clients with multi-tenant management | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider |
| Price | Reseller 3-year SKU: ~$14.50/endpoint/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Own agent required | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | Available | None listed |
- Best fit
- MSPs needing white-label managed XDR for SMB clients with multi-tenant management
- Price
- Reseller 3-year SKU: ~$14.50/endpoint/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- Available
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Barracuda NetworksTECH-AGNOSTIC | DTS SolutionTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneMicrosoft Defender for EndpointCisco Secure EndpointSophos CentralESET PROTECTTrend MicroBroadcom Endpoint SecurityBitdefenderBlackBerry Cylance ProtectTanium CrowdStrike | Microsoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools CrowdStrike |
| SIEM integrations | Barracuda XDR Platform | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | IsolateContainCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Third-party/reseller-reported ~$14.50/endpoint/year (3-year commitment). Minimum 25 licenses. Competitive upgrade offers up to 50% off annual contract value. | Not published |
| Minimum seats | 25 | None |
| Breach warranty | ✓ | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint annually with volume discounts and multi-year commitment discounts (1-year and 3-year options). Minimum 25 licenses. | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. |
| Hidden cost warnings | Security logs not available for download, which limits forensic independence and makes switching providers harder. Automatic subscription renewal with 30-day notice required for non-renewal. MSP-focused pricing may differ from direct enterprise pricing | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. |
| Data portability | Limited | Partial |
| Contract terms | 1 year, 3 year | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | MEA |
| Onboarding | 30 days or less | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. |
| Industry focus | Managed Service ProvidersSMB (all industries)HealthcareEducationRetail | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation |
| MTTD | Vendor claims seconds (not independently validated, no MITRE ATT&CK participation) | Not published |
| MTTR | Vendor claims malware resolution reduced from 3-4 weeks to under 1 hour. Not independently validated. | Not published |
| Community view | Won multiple 2025 industry awards (CyberSecurity Breakthrough XDR Solution of the Year, Cybersecurity Excellence Best XDR). Very few independent reviews on Gartner Peer Insights or G2. No PeerSpot listing for Managed XDR. Broader Barracuda product line gets mixed MSP feedback, particularly around support quality deterioration and forced bundling. | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. |
| Compliance | ISO 27001SOC 2 Type IIGDPRHIPAA | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK |
| Certifications | ISO 27001SOC 2 Type II | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site |
| Founded | 2003 | 2011 |
| Data retention | 12-month rolling period (logs maintained solely for service delivery, not available for customer download). Extended retention available as add-on (~$9.40/month per data source). Barracuda retains security alerts for 15 months after subscription expires. | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Barracuda Networks and DTS Solution?
Barracuda Networks is a MSP-channel that is technology-agnostic (works with your existing tools). DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Barracuda Networks covers 5 attack surfaces in base pricing vs. 3 for DTS Solution.
How do Barracuda Networks and DTS Solution differ in response capabilities?
Barracuda Networks supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Incident response is included with Barracuda Networks and not included with DTS Solution.
How does Barracuda Networks pricing compare to DTS Solution?
Barracuda Networks pricing: Third-party/reseller-reported ~$14.50/endpoint/year (3-year commitment). Minimum 25 licenses. Competitive upgrade offers up to 50% off annual contract value. (25-seat minimum). DTS Solution pricing: Not published. Watch for with Barracuda Networks: Security logs not available for download, which limits forensic independence and makes switching providers harder; Automatic subscription renewal with 30-day notice required for non-renewal. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics..
Should I choose Barracuda Networks or DTS Solution?
Choose Barracuda Networks if: mSPs needing white-label managed XDR for SMB clients with multi-tenant management. Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Barracuda Networks is not ideal for enterprises wanting full data access and log export capabilities (logs not downloadable). DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.