Arctic Wolf vs InfoGuard
Arctic Wolf is a Pure-play MDR that works with your existing tools. InfoGuard is a Services firm that works with your existing tools. Arctic Wolf targets Mid-market and Enterprise organizations; InfoGuard serves Mid-market and Enterprise. Arctic Wolf includes 3 attack surfaces in base pricing (Endpoint, Identity, Network), compared to 4 for InfoGuard (Endpoint, Cloud, Identity, Network).
Buyer brief
Arctic Wolf is a Pure-play MDR that works with your existing tools. InfoGuard is a Services firm that works with your existing tools. Arctic Wolf targets Mid-market and Enterprise organizations; InfoGuard serves Mid-market and Enterprise. Arctic Wolf includes 3 attack surfaces in base pricing (Endpoint, Identity, Network), compared to 4 for InfoGuard (Endpoint, Cloud, Identity, Network).
Arctic Wolf (Pure-play MDR) and InfoGuard (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Arctic Wolf's the concierge security team model is arctic wolf's core differentiator: a named team that knows y... or InfoGuard's infoguard fits dach buyers that want a swiss services firm to run mdr, co-managed soc and csirt-b....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market organizations without a dedicated SOC that want a named security team, not just a monitoring service | Swiss, German and Austrian buyers that want MDR from DACH-based SOCs |
| Price | $12-18/endpoint/mo | Custom quote |
| Response authority | 3/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | $3,000,000 | None listed |
- Best fit
- Mid-market organizations without a dedicated SOC that want a named security team, not just a monitoring service
- Price
- $12-18/endpoint/mo
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- $3,000,000
- Best fit
- Swiss, German and Austrian buyers that want MDR from DACH-based SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Arctic WolfTECH-AGNOSTIC | InfoGuardTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Arctic Wolf AgentAurora Endpoint SecuritySentinelOne SingularityCrowdStrike FalconFortiEDRMicrosoft Defender for Endpoint | Customer endpoint telemetry |
| SIEM integrations | Aurora Platform | Customer log sources |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainDisable accounts | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Third-party buyer data reports Arctic Wolf MDR observed pricing around $12-18/endpoint/month for 100-500 endpoint buyers and $8-14/endpoint/month for 1,000+ endpoint buyers. AWS Marketplace also lists MDR Basic starting at $44,000/year for up to 100 users. | Not published |
| Minimum seats | None | None |
| Breach warranty | $3,000,000 | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | + Optional | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-user pricing with multiple license types. Limited User ~$20/user/month, Standard User ~$200/user/month. Aurora Managed Endpoint Defense ~$110/device/month. Bundled in Core, Plus, and Total tiers with Silver/Gold/Platinum concierge levels. | Custom quote. InfoGuard does not publish MDR package pricing. |
| Hidden cost warnings | Remediation is guided, not performed on your behalf. May need a separate IR retainer for hands-on incident response.. Normalized data and threat feeds are not directly accessible. You get dashboards and reports, not raw data.. $3M warranty requires Aurora Managed Endpoint Defense plus a Security Operations Bundle, creating platform dependency.. Multiple license types (Limited at $20, Standard at $200) at very different price points. Clarify which applies to your deployment.. Full security posture takes several months in complex environments despite a 30-day onboarding target. | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Named autonomous response actions are not published, so response authority should be written into the contract.. InfoGuard offers both Managed SOC and Co-Managed SOC, so buyer-side staffing and responsibility can vary by model.. Data can stay at the customer premises or in Swiss data centres, which may change architecture and retention cost.. Incident Response Retainer exists as a separate offer, so buyers should confirm exactly what incident-response work is included in MDR. |
| Data portability | Limited | Partial |
| Contract terms | Annual, 2-year, 3-year | Custom, Managed SOC, Co-Managed SOC, Incident Response Retainer |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | 30 days or less with a dedicated onboarding team. Full security posture takes several months in complex environments. | InfoGuard's Cyber Defence brochure states 4 weeks for structured SOC onboarding. Buyers should confirm which log sources, sensors and response playbooks are included in that onboarding scope. |
| Industry focus | Financial ServicesHealthcareTechnologyManufacturingRetailGovernment | Financial ServicesInsuranceManufacturingEnergyHealthcareRetailService ProvidersPublic Sector |
| MTTD | Not published | Not published |
| MTTR | Not published. Arctic Wolf reports ~7-minute Mean Time to Ticket (alert to ticket creation), which is not the same as MTTR. | Not published |
| Community view | Polarizing along predictable lines. Gartner Peer Insights rates 4.8/5 (451+ reviews) and G2 4.7/5 (~276 reviews), with mid-market customers praising the Concierge model. Reddit and practitioner forums are more critical, with recurring complaints about false positive rates, limited data transparency, and guided-not-hands-on remediation. PeerSpot mindshare dropped ~48% year-over-year. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on InfoGuard's Swiss and German SOC delivery, 90+ SOC and CSIRT experts, open XDR platform, data-residency options and incident-response credentials. Buyers should validate pricing, response authority, named integrations and exact co-managed responsibilities directly. |
| Compliance | SOC 2 Type IIISO 27001CMMCPCI DSSHIPAAFTC Safeguards Rule | ISO 27001ISAE 3000 Type 2GDPRSwiss DSG |
| Certifications | SOC 2 Type IIISO 27001:2013 | ISO/IEC 27001:2022ISO 14001ISAE 3000 Type 2-audited Cyber Defence CenterBSI-qualified APT Response service providerFIRST member |
| Founded | 2012 | 2001 |
| Data retention | 90 days standard. Extended retention available as add-on (up to 10 years). Data sovereignty options: US, Canada, Germany, or Australia. | InfoGuard says data is stored exclusively at the customer's premises or in its redundant data centres in Switzerland. No standard public MDR retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Arctic Wolf and InfoGuard?
Arctic Wolf is a Pure-play MDR that is technology-agnostic (works with your existing tools). InfoGuard is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Arctic Wolf offers ≤1 hour, InfoGuard offers Not disclosed. Arctic Wolf covers 3 attack surfaces in base pricing vs. 4 for InfoGuard.
How do Arctic Wolf and InfoGuard differ in response capabilities?
Arctic Wolf supports 3 autonomous actions (account disable, endpoint isolation, network containment) and approval is configurable. InfoGuard supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Arctic Wolf and included with InfoGuard.
How does Arctic Wolf pricing compare to InfoGuard?
Arctic Wolf pricing: Third-party buyer data reports Arctic Wolf MDR observed pricing around $12-18/endpoint/month for 100-500 endpoint buyers and $8-14/endpoint/month for 1,000+ endpoint buyers. AWS Marketplace also lists MDR Basic starting at $44,000/year for up to 100 users.. InfoGuard pricing: Not published. Watch for with Arctic Wolf: Remediation is guided, not performed on your behalf. May need a separate IR retainer for hands-on incident response.; Normalized data and threat feeds are not directly accessible. You get dashboards and reports, not raw data.. Watch for with InfoGuard: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Named autonomous response actions are not published, so response authority should be written into the contract..
Should I choose Arctic Wolf or InfoGuard?
Choose Arctic Wolf if: mid-market organizations without a dedicated SOC that want a named security team, not just a monitoring service. Choose InfoGuard if: swiss, German and Austrian buyers that want MDR from DACH-based SOCs. Arctic Wolf is not ideal for security teams that want direct access to raw telemetry, custom detection engineering, or SIEM query capabilities. InfoGuard is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.