Arctic Wolf vs CyberMaxx
Arctic Wolf and CyberMaxx are both Pure-play MDRs that work with your existing tools. Arctic Wolf targets Mid-market and Enterprise organizations, while CyberMaxx serves Mid-market and Enterprise. Arctic Wolf includes 3 attack surfaces in base pricing (Endpoint, Identity, Network), compared to 1 for CyberMaxx (Endpoint).
Buyer brief
Arctic Wolf and CyberMaxx are both Pure-play MDRs that work with your existing tools. Arctic Wolf targets Mid-market and Enterprise organizations, while CyberMaxx serves Mid-market and Enterprise. Arctic Wolf includes 3 attack surfaces in base pricing (Endpoint, Identity, Network), compared to 1 for CyberMaxx (Endpoint).
Arctic Wolf offers broader coverage (3 surfaces vs. 1). CyberMaxx may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market organizations without a dedicated SOC that want a named security team, not just a monitoring service | Healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise |
| Price | $12-18/endpoint/mo | Not published |
| Response authority | 3/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | $3,000,000 | None listed |
- Best fit
- Mid-market organizations without a dedicated SOC that want a named security team, not just a monitoring service
- Price
- $12-18/endpoint/mo
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- $3,000,000
- Best fit
- Healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise
- Price
- Not published
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Arctic WolfTECH-AGNOSTIC | CyberMaxxTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Arctic Wolf AgentAurora Endpoint SecuritySentinelOne SingularityFortiEDRMicrosoft Defender for Endpoint CrowdStrike Falcon | SentinelOneMicrosoft Defender CrowdStrike Falcon |
| SIEM integrations | Aurora Platform | SplunkElasticExabeamDevoLevelBlueCustomer-provided SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Not coveredSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainDisable accounts | Isolate |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Third-party buyer data reports Arctic Wolf MDR observed pricing around $12-18/endpoint/month for 100-500 endpoint buyers and $8-14/endpoint/month for 1,000+ endpoint buyers. AWS Marketplace also lists MDR Basic starting at $44,000/year for up to 100 users. | Not published |
| Minimum seats | None | None |
| Breach warranty | $3,000,000 | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | + Optional |
| Identity | ✓ Included | Not offered |
| SaaS apps | + Optional | + Optional |
| Network | ✓ Included | + Optional |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-user pricing with multiple license types. Limited User ~$20/user/month, Standard User ~$200/user/month. Aurora Managed Endpoint Defense ~$110/device/month. Bundled in Core, Plus, and Total tiers with Silver/Gold/Platinum concierge levels. | Three-tier pricing structure (Core, Advanced, Elite). Pricing varies by tier, environment size, EDR platform choice, and SIEM deployment model (managed vs. co-managed). Custom quotes based on coverage scope. |
| Hidden cost warnings | Remediation is guided, not performed on your behalf. May need a separate IR retainer for hands-on incident response.. Normalized data and threat feeds are not directly accessible. You get dashboards and reports, not raw data.. $3M warranty requires Aurora Managed Endpoint Defense plus a Security Operations Bundle, creating platform dependency.. Multiple license types (Limited at $20, Standard at $200) at very different price points. Clarify which applies to your deployment.. Full security posture takes several months in complex environments despite a 30-day onboarding target. | Incident response is NOT included. DFIR is a separate retainer. Ask for the actual retainer cost during a sales call.. Threat hunting is a separate Cyber Resiliency Service, not included in base MaxxMDR despite being mentioned on the MDR landing page.. EDR platform licenses (CrowdStrike, SentinelOne, or Microsoft Defender) are required and not included in the MDR price.. Core tier only covers endpoints OR cloud email, not both. Advanced required for combined coverage.. Three acquisitions in two years. Ask how consolidated the tooling and SOC operations actually are today. |
| Data portability | Limited | Partial |
| Contract terms | Annual, 2-year, 3-year | Annual |
| Channels | EmailPortalPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | North AmericaEuropeAsia-Pacific |
| Onboarding | 30 days or less with a dedicated onboarding team. Full security posture takes several months in complex environments. | Under two months for full MDR ramp-up |
| Industry focus | Financial ServicesHealthcareTechnologyManufacturingRetailGovernment | HealthcareFinancial ServicesState and Local GovernmentEducation |
| MTTD | Not published | Not published |
| MTTR | Not published. Arctic Wolf reports ~7-minute Mean Time to Ticket (alert to ticket creation), which is not the same as MTTR. | Not published |
| Community view | Polarizing along predictable lines. Gartner Peer Insights rates 4.8/5 (451+ reviews) and G2 4.7/5 (~276 reviews), with mid-market customers praising the Concierge model. Reddit and practitioner forums are more critical, with recurring complaints about false positive rates, limited data transparency, and guided-not-hands-on remediation. PeerSpot mindshare dropped ~48% year-over-year. | Gartner Peer Insights 4.7/5 (15 reviews in MDR category). MSSP Alert Top 250 provider (Top 50 in 2023). Small review sample compared to peers like Arctic Wolf (451+ reviews) or Expel (142 reviews). Praised for customer support and healthcare expertise. Almost no Reddit or G2 discussion. Three acquisitions in two years (CipherTechs 2023, Cybersafe and onShore Security Jan 2025) suggest rapid growth but integration risk is real. |
| Compliance | SOC 2 Type IIISO 27001CMMCPCI DSSHIPAAFTC Safeguards Rule | SOC 2 Type IIHIPAA-aligned services |
| Certifications | SOC 2 Type IIISO 27001:2013 | SOC 2 Type II (audited by Insyte CPAs, LLC) |
| Founded | 2012 | 2002 |
| Data retention | 90 days standard. Extended retention available as add-on (up to 10 years). Data sovereignty options: US, Canada, Germany, or Australia. | Not published. Varies by SIEM platform and customer contract. |
| API available | ✓ | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Arctic Wolf and CyberMaxx?
Arctic Wolf is a Pure-play MDR that is technology-agnostic (works with your existing tools). CyberMaxx is a Pure-play MDR that is technology-agnostic (works with your existing tools). SLA commitments differ: Arctic Wolf offers ≤1 hour, CyberMaxx offers Not disclosed. Arctic Wolf covers 3 attack surfaces in base pricing vs. 1 for CyberMaxx.
How do Arctic Wolf and CyberMaxx differ in response capabilities?
Arctic Wolf supports 3 autonomous actions (account disable, endpoint isolation, network containment) and approval is configurable. CyberMaxx supports 1 autonomous actions (endpoint isolation) and approval is configurable.
How does Arctic Wolf pricing compare to CyberMaxx?
Arctic Wolf pricing: Third-party buyer data reports Arctic Wolf MDR observed pricing around $12-18/endpoint/month for 100-500 endpoint buyers and $8-14/endpoint/month for 1,000+ endpoint buyers. AWS Marketplace also lists MDR Basic starting at $44,000/year for up to 100 users.. CyberMaxx pricing: Custom-quoted pricing. Watch for with Arctic Wolf: Remediation is guided, not performed on your behalf. May need a separate IR retainer for hands-on incident response.; Normalized data and threat feeds are not directly accessible. You get dashboards and reports, not raw data.. Watch for with CyberMaxx: Incident response is NOT included. DFIR is a separate retainer. Ask for the actual retainer cost during a sales call.; Threat hunting is a separate Cyber Resiliency Service, not included in base MaxxMDR despite being mentioned on the MDR landing page..
Should I choose Arctic Wolf or CyberMaxx?
Choose Arctic Wolf if: mid-market organizations without a dedicated SOC that want a named security team, not just a monitoring service. Choose CyberMaxx if: healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise. Arctic Wolf is not ideal for security teams that want direct access to raw telemetry, custom detection engineering, or SIEM query capabilities. CyberMaxx is not ideal for buyers who need published MTTD/MTTR metrics or MITRE-validated detection to satisfy internal stakeholders.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.