Choose Arctic Wolf or CyberCX
Choose Arctic Wolf if
- Mid-market organizations without a dedicated SOC that want a named security team, not just a monitoring service
- IT teams managing multiple security tools that want a single pane of glass without replacing their existing stack
- Organizations that value the industry's largest breach warranty ($3M) and compliance-aligned security reviews
- Breach warranty matters to you (Arctic Wolf offers one, CyberCX does not)
Choose CyberCX if
- ANZ mid-market to enterprise organizations that need local data sovereignty and regional SOC coverage
- Organizations already committed to the Microsoft security ecosystem wanting managed Defender XDR and Sentinel
- Public sector and critical infrastructure buyers needing CREST-accredited SOC with Australian-based analysts
- You need Cloud and SaaS coverage included in base pricing
What’s actually different
Buyer brief
Fit. Arctic Wolf is a Pure-play MDR that works with your existing tools. CyberCX is a Microsoft-ecosystem that works with your existing tools. Arctic Wolf targets Mid-market and Enterprise organizations; CyberCX serves Mid-market and Enterprise. Arctic Wolf includes 3 attack surfaces in base pricing (Endpoint, Identity, Network), compared to 5 for CyberCX (Endpoint, Cloud, SaaS, Identity, Network).
FAQ
What is the main difference between Arctic Wolf and CyberCX?
Arctic Wolf is a Pure-play MDR that is technology-agnostic (works with your existing tools). CyberCX is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). SLA commitments differ: Arctic Wolf offers ≤1 hour, CyberCX offers Not disclosed. Arctic Wolf covers 3 attack surfaces in base pricing vs. 5 for CyberCX.
How do Arctic Wolf and CyberCX differ in response capabilities?
Arctic Wolf supports 3 autonomous actions (endpoint isolation, network containment, account disable) and approval is configurable. CyberCX supports 1 autonomous actions (custom playbooks) and requires approval before acting. Incident response is not included with Arctic Wolf and included with CyberCX.
How does Arctic Wolf pricing compare to CyberCX?
Arctic Wolf pricing: AWS Marketplace lists MDR Basic at $44,000/year for up to 100 users (12-month term). Aggregated buyer transactions (Vendr) show annual deals from about $24,000 to $320,000, median roughly $80,000 to $96,000. Buyer benchmark per endpoint: $12-18/mo at 100-500 endpoints, $8-14/mo at 1,000+. No hard seat minimum is published. CyberCX pricing: Custom-quoted pricing. Watch for with Arctic Wolf: 60-day renewal-cancellation notice reported by a G2 reviewer, longer than the typical 30 days; miss it and all services auto-renew.; Annual escalation clauses of 3 to 7% are standard and compound over multi-year terms; lock expansion pricing at signature or mid-contract seat adds default to then-current list.. Watch for with CyberCX: Microsoft Defender XDR and Azure Sentinel licenses are customer-purchased prerequisites, not included in the managed SOC fee; Microsoft security stack must be built, tuned, and configured to CyberCX standards before monitoring can begin, adding weeks to months of onboarding.