AhnLab vs Sapphire
AhnLab is a Platform vendor that requires its own security platform. Sapphire is a Services firm that works with your existing tools. AhnLab targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. AhnLab includes 1 attack surfaces in base pricing (Endpoint), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
AhnLab is a Platform vendor that requires its own security platform. Sapphire is a Services firm that works with your existing tools. AhnLab targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. AhnLab includes 1 attack surfaces in base pricing (Endpoint), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
AhnLab is the choice if you want a single-vendor stack with deep integration. Sapphire is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | South Korean and APAC organizations that already run AhnLab V3, EPP and EDR | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Custom quote | Custom quote |
| Response authority | 3/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- South Korean and APAC organizations that already run AhnLab V3, EPP and EDR
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | AhnLabPLATFORM | SapphireTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | AhnLab EDR | EDR toolsMicrosoft technologies |
| SIEM integrations | None listed | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContain | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | Not offered | ~ Limited |
| SaaS apps | Not offered | ✓ Included |
| Network | + Optional | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Based on the number of AhnLab EDR agents installed. AhnLab says EDR Premium includes the EDR license fee and that service cost requires a separate inquiry. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | The service is tied to AhnLab's endpoint stack, so buyers with existing CrowdStrike, Microsoft Defender or SentinelOne deployments should price migration and overlap.. AhnLab separates basic MDR from paid EDR Premium. Buyers should confirm which response actions are included in each tier.. Public materials do not disclose minimum seats, regional availability, SLA terms or retained-forensics scope.. Fuller cross-domain detection may require AhnLab XDR, TIP, MDS, cloud or CPS products outside endpoint MDR. | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Limited | Partial |
| Contract terms | Per EDR agent, Custom quote, EDR Premium paid tier | Custom |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | APAC | Europe |
| Onboarding | Requires AhnLab V3, EPP and EDR plus external transmission of AhnLab EDR detection logs. Public materials do not publish a standard onboarding timeline. | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | TechnologyFinancial ServicesManufacturingGovernmentHealthcare | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | AhnLab has stronger public proof around endpoint products than around MDR delivery. English-language MDR-specific buyer reviews are sparse, so buyers should validate analyst quality, escalation process and regional support through references. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | MITRE ATT&CK evaluationsSE Labs Advanced Security Test | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | SE Labs AAA rating for AhnLab EPP/EDRMITRE ATT&CK Evaluations Round 7 participant | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 1995 | 1996 |
| Data retention | Not published as a standard MDR retention period. AhnLab EDR collects endpoint behavior, file, registry, network, process, system and Windows event-log data for analysis in EDR Analyzer. | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between AhnLab and Sapphire?
AhnLab is a Platform vendor that is platform-native (requires their own security stack). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). AhnLab covers 1 attack surfaces in base pricing vs. 4 for Sapphire.
How do AhnLab and Sapphire differ in response capabilities?
AhnLab supports 3 autonomous actions (endpoint isolation, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with AhnLab and included with Sapphire.
How does AhnLab pricing compare to Sapphire?
AhnLab pricing: Not published. Sapphire pricing: Not published. Watch for with AhnLab: The service is tied to AhnLab's endpoint stack, so buyers with existing CrowdStrike, Microsoft Defender or SentinelOne deployments should price migration and overlap.; AhnLab separates basic MDR from paid EDR Premium. Buyers should confirm which response actions are included in each tier.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose AhnLab or Sapphire?
Choose AhnLab if: south Korean and APAC organizations that already run AhnLab V3, EPP and EDR. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. AhnLab is not ideal for buyers that want MDR layered on top of existing CrowdStrike, Microsoft Defender, SentinelOne or other endpoint tools. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.