SISA ProACT vs WatchGuard
SISA ProACT is a Services firm that works with your existing tools. WatchGuard is a MSP-channel that works with your existing tools. SISA ProACT targets Mid-market and Enterprise organizations; WatchGuard serves SMB and Mid-market. SISA ProACT includes 0 attack surfaces in base pricing (), compared to 5 for WatchGuard (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
SISA ProACT is a Services firm that works with your existing tools. WatchGuard is a MSP-channel that works with your existing tools. SISA ProACT targets Mid-market and Enterprise organizations; WatchGuard serves SMB and Mid-market. SISA ProACT includes 0 attack surfaces in base pricing (), compared to 5 for WatchGuard (Endpoint, Cloud, SaaS, Identity, Network).
SISA ProACT (Services firm) and WatchGuard (MSP-channel) serve different buyer profiles. Your decision depends on whether you prioritize SISA ProACT's sisa proact fits payment-sector buyers that want mdr tied to forensics, pci expertise and ai-assi... or WatchGuard's watchguard mdr is strongest for msps that already standardize on watchguard or want a managed soc....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider | MSPs already selling WatchGuard Firebox, AuthPoint or Endpoint Security who want to add managed SOC coverage |
| Price | Custom quote | Custom quote |
| Response authority | 2/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- MSPs already selling WatchGuard Firebox, AuthPoint or Endpoint Security who want to add managed SOC coverage
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | SISA ProACTTECH-AGNOSTIC | WatchGuardTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | WatchGuard Endpoint SecurityMicrosoft DefenderCrowdStrike |
| SIEM integrations | Customer SIEM | WatchGuard Cloud |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Disable accountsCustom playbooks | IsolateContainCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | Business hours | ✓ |
| Pricing model | Custom quote. SISA does not publish ProACT MDR package pricing. | Per licensed user or endpoint through WatchGuard service-provider licensing. Core MDR, Core MDR for Microsoft, Total MDR and Open MDR are separate package options. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. ProACT lists many stack components, including SIEM, EDR, CASB, UEBA, SOAR, threat hunting and dark web monitoring, so buyers should confirm which are included in the base quote.. Response automation is a major part of the pitch, so pre-approved SOAR actions and rollback rules should be documented before go-live.. DFIR and payment forensic services are adjacent SISA services, so buyers should confirm what investigation and response work is included in MDR. | WatchGuard publishes package requirements but not public MDR pricing, so buyers need an MSP or WatchGuard quote before cost comparison.. The package names hide meaningful scope differences: Core MDR and Core MDR for Microsoft are narrower than Total MDR and Open MDR.. Open MDR can use existing tools, but buyers still need valid third-party licenses and permissions for each monitored source.. License expiration disables Managed Services portal access and stops MDR monitoring after the grace period.. Core MDR for Microsoft data is deleted after expiration if not renewed within the grace period. |
| Data portability | Partial | Limited |
| Contract terms | Custom, ProACT Agentic SOC, ProACT MXDR, DFIR Retainer Services | Subscription, Term license, 1 year, 3 years |
| Channels | Portal | PortalEmailPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Not published. SISA says ProACT can use a customized and scalable stack with cloud and on-premise deployment options, but no standard onboarding duration was found. | Vendor states onboarding can be completed in hours. April 2026 release notes added direct onboarding from WatchGuard Cloud. |
| Industry focus | PaymentsFintechFinancial Services | Managed Service ProvidersHealthcareFinancial ServicesRetailTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | 6 minutes mean time to first response on critical alerts (vendor-published, not a full MTTR metric). |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on SISA's payment-security focus, ProACT Agentic SOC, forensic intelligence, 1,000+ customer claim, 40+ country footprint and PCI forensic-investigation credentials. Buyers should validate pricing, SOC delivery model, response authority and non-payment use cases directly. | WatchGuard has a strong MSP installed base, but WatchGuard MDR is newer and public MDR-specific review volume is still thin. Reddit discussion in MSP communities is mixed: some MSPs like having EDR, MDR, firewall and MFA in one platform, while others say the endpoint and MDR stack needs more time to mature. |
| Compliance | PCI DSSPCI PINPCI 3DSPCI P2PEPCI S3PCI S-SLCPCI MPoCSWIFTGDPR | ISO 27001GDPRFIPS 140-2Common Criteria |
| Certifications | PCI Global Payment Forensic InvestigatorPCI Qualified Security AssessorPCI-recognized laboratory for MPoC security evaluationsPCI GEAR committee member | WatchGuard Cloud ISO/IEC 27001:2022Firebox FIPS 140-2Firebox Common Criteria EAL4+WatchGuard Endpoint Security CCN High ENSWatchGuard Endpoint Security Common Criteria EAL2+ |
| Founded | 2006 | 1996 |
| Data retention | SISA says ProACT supports PCI-compliant cloud deployments and on-premise options for data localization requirements, including custom Kubernetes and GCP environments. No standard public MDR retention period was found. | Not published as a standard MDR retention period. WatchGuard Core MDR for Microsoft data is deleted after license expiration if not renewed within the grace period. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between SISA ProACT and WatchGuard?
SISA ProACT is a Services firm that is technology-agnostic (works with your existing tools). WatchGuard is a MSP-channel that is technology-agnostic (works with your existing tools). SISA ProACT covers 0 attack surfaces in base pricing vs. 5 for WatchGuard.
How do SISA ProACT and WatchGuard differ in response capabilities?
SISA ProACT supports 2 autonomous actions (account disable, custom playbooks) and approval is configurable. WatchGuard supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Incident response is not included with SISA ProACT and included with WatchGuard.
How does SISA ProACT pricing compare to WatchGuard?
SISA ProACT pricing: Not published. WatchGuard pricing: Not published. Watch for with SISA ProACT: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. Watch for with WatchGuard: WatchGuard publishes package requirements but not public MDR pricing, so buyers need an MSP or WatchGuard quote before cost comparison.; The package names hide meaningful scope differences: Core MDR and Core MDR for Microsoft are narrower than Total MDR and Open MDR..
Should I choose SISA ProACT or WatchGuard?
Choose SISA ProACT if: banks, payment processors, fintechs and payment ecosystem buyers that want MDR informed by forensic-investigation experience. Choose WatchGuard if: mSPs already selling WatchGuard Firebox, AuthPoint or Endpoint Security who want to add managed SOC coverage. SISA ProACT is not ideal for buyers that need public MDR pricing before sales. WatchGuard is not ideal for direct enterprise buyers who want a mature, analyst-validated MDR service with deep public review volume.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.