SISA ProACT vs VikingCloud
SISA ProACT is a Services firm that works with your existing tools. VikingCloud is a Platform vendor that requires its own security platform. SISA ProACT targets Mid-market and Enterprise organizations; VikingCloud serves SMB and Mid-market. SISA ProACT includes 0 attack surfaces in base pricing (), compared to 2 for VikingCloud (Endpoint, Network).
Buyer brief
SISA ProACT is a Services firm that works with your existing tools. VikingCloud is a Platform vendor that requires its own security platform. SISA ProACT targets Mid-market and Enterprise organizations; VikingCloud serves SMB and Mid-market. SISA ProACT includes 0 attack surfaces in base pricing (), compared to 2 for VikingCloud (Endpoint, Network).
VikingCloud is the choice if you want a single-vendor stack with deep integration. SISA ProACT is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider | Retail, hospitality, and financial services organizations where PCI DSS compliance is the primary driver for buying MDR |
| Price | Custom quote | Not published |
| Response authority | 2/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Retail, hospitality, and financial services organizations where PCI DSS compliance is the primary driver for buying MDR
- Price
- Not published
- Response authority
- 1/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | SISA ProACTTECH-AGNOSTIC | VikingCloudPLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | Customer EDR | VikingCloud Endpoint Security |
| SIEM integrations | Customer SIEM | VikingCloud Managed SIEM |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Configurable |
| Response actions | Disable accountsCustom playbooks | Quarantine |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | Not offered |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | Not offered |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | Business hours | ✓ |
| Pricing model | Custom quote. SISA does not publish ProACT MDR package pricing. | Custom pricing, not publicly disclosed. VikingCloud uses quote-based pricing requiring direct sales consultation. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. ProACT lists many stack components, including SIEM, EDR, CASB, UEBA, SOAR, threat hunting and dark web monitoring, so buyers should confirm which are included in the base quote.. Response automation is a major part of the pitch, so pre-approved SOAR actions and rollback rules should be documented before go-live.. DFIR and payment forensic services are adjacent SISA services, so buyers should confirm what investigation and response work is included in MDR. | Pricing is completely opaque: no public ranges, no published minimums, quote-only. Requires VikingCloud's proprietary endpoint agent (Bitdefender-based), replacing your existing EDR. DFIR incident response is a separate retainer, not included in base MDR. The 4M customer base is mostly compliance clients. Ask how many are active MDR customers to gauge service maturity. |
| Data portability | Partial | Limited |
| Contract terms | Custom, ProACT Agentic SOC, ProACT MXDR, DFIR Retainer Services | Annual |
| Channels | Portal | EmailPhonePortal |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Not published. SISA says ProACT can use a customized and scalable stack with cloud and on-premise deployment options, but no standard onboarding duration was found. | Not published. Agent installation is described as one-click download. |
| Industry focus | PaymentsFintechFinancial Services | RetailQuick Service RestaurantsFinancial ServicesHospitalityHealthcareTravel and Tourism |
| MTTD | Not published | Not published |
| MTTR | Not published | Less than 30 minutes (vendor blog claim, not independently validated) |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on SISA's payment-security focus, ProACT Agentic SOC, forensic intelligence, 1,000+ customer claim, 40+ country footprint and PCI forensic-investigation credentials. Buyers should validate pricing, SOC delivery model, response authority and non-payment use cases directly. | Very limited public reviews for VikingCloud's MDR service specifically. The company is established in PCI compliance consulting (100+ QSAs, 35-year heritage) but has near-zero visibility in practitioner communities discussing MDR. No Reddit discussions found. Four customer testimonials on Featured Customers are positive but compliance-focused, not about detection and response quality. |
| Compliance | PCI DSSPCI PINPCI 3DSPCI P2PEPCI S3PCI S-SLCPCI MPoCSWIFTGDPR | PCI DSSISO 27001SOC 2 |
| Certifications | PCI Global Payment Forensic InvestigatorPCI Qualified Security AssessorPCI-recognized laboratory for MPoC security evaluationsPCI GEAR committee member | PCI QSA (Qualified Security Assessor Company)PCI ASV (Approved Scanning Vendor)PCI PFI (Payment Card Industry Forensic Investigator) |
| Founded | 2006 | 1989 |
| Data retention | SISA says ProACT supports PCI-compliant cloud deployments and on-premise options for data localization requirements, including custom Kubernetes and GCP environments. No standard public MDR retention period was found. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between SISA ProACT and VikingCloud?
SISA ProACT is a Services firm that is technology-agnostic (works with your existing tools). VikingCloud is a Platform vendor that is platform-native (requires their own security stack). SISA ProACT covers 0 attack surfaces in base pricing vs. 2 for VikingCloud.
How do SISA ProACT and VikingCloud differ in response capabilities?
SISA ProACT supports 2 autonomous actions (account disable, custom playbooks) and approval is configurable. VikingCloud supports 1 autonomous actions (file quarantine) and approval is configurable.
How does SISA ProACT pricing compare to VikingCloud?
SISA ProACT pricing: Not published. VikingCloud pricing: Custom-quoted pricing. Watch for with SISA ProACT: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. Watch for with VikingCloud: Pricing is completely opaque: no public ranges, no published minimums, quote-only; Requires VikingCloud's proprietary endpoint agent (Bitdefender-based), replacing your existing EDR.
Should I choose SISA ProACT or VikingCloud?
Choose SISA ProACT if: banks, payment processors, fintechs and payment ecosystem buyers that want MDR informed by forensic-investigation experience. Choose VikingCloud if: retail, hospitality, and financial services organizations where PCI DSS compliance is the primary driver for buying MDR. SISA ProACT is not ideal for buyers that need public MDR pricing before sales. VikingCloud is not ideal for organizations with existing EDR investments wanting vendor-agnostic MDR (VikingCloud requires their own endpoint agent).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.