SISA ProACT vs SonicWall SonicSentry MDR
SISA ProACT is a Services firm that works with your existing tools. SonicWall SonicSentry MDR is a MSP-channel that works with your existing tools. SISA ProACT targets Mid-market and Enterprise organizations; SonicWall SonicSentry MDR serves SMB and Mid-market. SISA ProACT includes 0 attack surfaces in base pricing (), compared to 4 for SonicWall SonicSentry MDR (Endpoint, SaaS, Identity, Network).
Buyer brief
SISA ProACT is a Services firm that works with your existing tools. SonicWall SonicSentry MDR is a MSP-channel that works with your existing tools. SISA ProACT targets Mid-market and Enterprise organizations; SonicWall SonicSentry MDR serves SMB and Mid-market. SISA ProACT includes 0 attack surfaces in base pricing (), compared to 4 for SonicWall SonicSentry MDR (Endpoint, SaaS, Identity, Network).
SISA ProACT (Services firm) and SonicWall SonicSentry MDR (MSP-channel) serve different buyer profiles. Your decision depends on whether you prioritize SISA ProACT's sisa proact fits payment-sector buyers that want mdr tied to forensics, pci expertise and ai-assi... or SonicWall SonicSentry MDR's sonicsentry mdr is strongest for msps that want sonicwall-led managed security services with crow....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider | MSPs that already sell SonicWall firewalls and want managed SOC coverage without building their own SOC |
| Price | Custom quote | Custom quote |
| Response authority | 2/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Own agent required |
| Data access | Reports only | Dashboards |
| Warranty | None listed | $1,000,000 |
- Best fit
- Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- MSPs that already sell SonicWall firewalls and want managed SOC coverage without building their own SOC
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- $1,000,000
Detailed comparison
| FIELD | SISA ProACTTECH-AGNOSTIC | SonicWall SonicSentry MDRTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | CrowdStrike FalconSophosMicrosoft DefenderBlackBerry CylanceSonicWall Capture ClientSentinelOne |
| SIEM integrations | Customer SIEM | SonicWall AI-based SIEM |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Disable accountsCustom playbooks | IsolateContainCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | $1,000,000 |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ~ Limited |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | Business hours | ✓ |
| Pricing model | Custom quote. SISA does not publish ProACT MDR package pricing. | Custom MSP quote. SonicWall advertises monthly billing, no long-term contracts and no minimums for SonicSentry services. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. ProACT lists many stack components, including SIEM, EDR, CASB, UEBA, SOAR, threat hunting and dark web monitoring, so buyers should confirm which are included in the base quote.. Response automation is a major part of the pitch, so pre-approved SOAR actions and rollback rules should be documented before go-live.. DFIR and payment forensic services are adjacent SISA services, so buyers should confirm what investigation and response work is included in MDR. | SonicWall publishes packaging claims but not per-endpoint or per-user pricing.. Endpoint, cloud and network MDR are separate services, so MXDR comparison depends on which modules are included.. CrowdStrike-backed endpoint coverage may be priced differently from monitoring other endpoint security tools.. Warranty and insurance benefits depend on qualifying SonicWall controls and are not the same as breach response coverage. |
| Data portability | Partial | Limited |
| Contract terms | Custom, ProACT Agentic SOC, ProACT MXDR, DFIR Retainer Services | Monthly, No long-term contract advertised, No minimums advertised |
| Channels | Portal | PortalEmailPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Not published. SISA says ProACT can use a customized and scalable stack with cloud and on-premise deployment options, but no standard onboarding duration was found. | SonicWall advertises white glove onboarding and expert support during proof of concept. A public standard onboarding timeline was not found. |
| Industry focus | PaymentsFintechFinancial Services | Managed Service ProvidersSMBProfessional ServicesHealthcareFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | 4 minutes average SonicSentry SOC response time, vendor-published. |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on SISA's payment-security focus, ProACT Agentic SOC, forensic intelligence, 1,000+ customer claim, 40+ country footprint and PCI forensic-investigation credentials. Buyers should validate pricing, SOC delivery model, response authority and non-payment use cases directly. | SonicSentry MDR is newer, so MDR-specific community review volume is limited. The stronger public signal is around SonicWall's MSP firewall base and CrowdStrike partnership. Treat broader SonicWall community sentiment separately from SonicSentry SOC quality until more independent MDR reviews exist. |
| Compliance | PCI DSSPCI PINPCI 3DSPCI P2PEPCI S3PCI S-SLCPCI MPoCSWIFTGDPR | – |
| Certifications | PCI Global Payment Forensic InvestigatorPCI Qualified Security AssessorPCI-recognized laboratory for MPoC security evaluationsPCI GEAR committee member | – |
| Founded | 2006 | 1991 |
| Data retention | SISA says ProACT supports PCI-compliant cloud deployments and on-premise options for data localization requirements, including custom Kubernetes and GCP environments. No standard public MDR retention period was found. | Not published as a standard MDR retention period. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between SISA ProACT and SonicWall SonicSentry MDR?
SISA ProACT is a Services firm that is technology-agnostic (works with your existing tools). SonicWall SonicSentry MDR is a MSP-channel that is technology-agnostic (works with your existing tools). SISA ProACT covers 0 attack surfaces in base pricing vs. 4 for SonicWall SonicSentry MDR.
How do SISA ProACT and SonicWall SonicSentry MDR differ in response capabilities?
SISA ProACT supports 2 autonomous actions (account disable, custom playbooks) and approval is configurable. SonicWall SonicSentry MDR supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does SISA ProACT pricing compare to SonicWall SonicSentry MDR?
SISA ProACT pricing: Not published. SonicWall SonicSentry MDR pricing: Not published. Watch for with SISA ProACT: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. Watch for with SonicWall SonicSentry MDR: SonicWall publishes packaging claims but not per-endpoint or per-user pricing.; Endpoint, cloud and network MDR are separate services, so MXDR comparison depends on which modules are included..
Should I choose SISA ProACT or SonicWall SonicSentry MDR?
Choose SISA ProACT if: banks, payment processors, fintechs and payment ecosystem buyers that want MDR informed by forensic-investigation experience. Choose SonicWall SonicSentry MDR if: mSPs that already sell SonicWall firewalls and want managed SOC coverage without building their own SOC. SISA ProACT is not ideal for buyers that need public MDR pricing before sales. SonicWall SonicSentry MDR is not ideal for direct enterprise buyers that want a vendor-neutral MDR procurement process.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.