Sapphire vs ThreatSpike
Sapphire is a Services firm that works with your existing tools. ThreatSpike is a Platform vendor that requires its own security platform. Sapphire targets SMB, Mid-market, and Enterprise organizations; ThreatSpike serves SMB, Mid-market, and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 5 for ThreatSpike (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Sapphire is a Services firm that works with your existing tools. ThreatSpike is a Platform vendor that requires its own security platform. Sapphire targets SMB, Mid-market, and Enterprise organizations; ThreatSpike serves SMB, Mid-market, and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 5 for ThreatSpike (Endpoint, Cloud, SaaS, Identity, Network).
ThreatSpike is the choice if you want a single-vendor stack with deep integration. Sapphire is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC | Lean IT or security teams that want the provider to own both IT operations context and security response |
| Price | Custom quote | Managed IT + security bundle: $135/user/mo |
| Response authority | 1/6 actions · Configurable | 2/6 actions · No approval |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Lean IT or security teams that want the provider to own both IT operations context and security response
- Price
- Managed IT + security bundle: $135/user/mo
- Response authority
- 2/6 actions · No approval
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | SapphireTECH-AGNOSTIC | ThreatSpikePLATFORM |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | EDR toolsMicrosoft technologies | ThreatSpike proprietary EDR |
| SIEM integrations | ExabeamSIEM tools | Third-party feeds supported, specific SIEM integrations not published |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Fully Autonomous |
| Response actions | Custom playbooks | IsolateContain |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Published fixed $135/user/month for broader managed IT + security subscription, not MDR-only. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Sapphire does not publish MDR package pricing. | Published fixed per-user monthly subscription bundling fully managed IT, defensive security and offensive security. |
| Hidden cost warnings | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. | ThreatSpike is not a narrow MDR-only SKU. Buyers that only want monitoring on top of an existing IT team may be buying a broader managed IT replacement model.. The platform is proprietary and built in-house. Validate exit process, data export and whether existing EDR/SIEM investments can remain primary.. $135/user/month can be attractive if it replaces IT, MDR and pen testing vendors, but expensive if treated as MDR-only.. No public contractual SLA or service-credit language was found despite the 2 to 5 minute response claim. |
| Data portability | Partial | Limited |
| Contract terms | Custom | Custom |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | |
| Onboarding | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. | Not published as a standard MDR onboarding timeline. |
| Industry focus | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare | HospitalityFinancial ServicesManufacturingProfessional ServicesRetail |
| MTTD | Not published | Not published |
| MTTR | Not published | 2 to 5 minute automated incident response/resolve time (vendor-reported) |
| Community view | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. | G2 shows 4.9/5 across 32 reviews, with most reviews categorized under Managed Security Services and a mix of SMB, mid-market and enterprise reviewers. Review themes support the consolidation, support and pricing story, but independent analyst coverage appears thinner than larger MDR providers and public review volume is still modest. |
| Compliance | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS | ISO 27001Cyber Essentials PlusPCI DSS |
| Certifications | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 | ISO 27001Cyber Essentials PlusCREST-certified penetration testing providerPCI DSS compliant |
| Founded | 1996 | 2011 |
| Data retention | Not published as a standard MDR retention period. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Sapphire and ThreatSpike?
Sapphire is a Services firm that is technology-agnostic (works with your existing tools). ThreatSpike is a Platform vendor that is platform-native (requires their own security stack). Sapphire covers 4 attack surfaces in base pricing vs. 5 for ThreatSpike.
How do Sapphire and ThreatSpike differ in response capabilities?
Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. ThreatSpike supports 2 autonomous actions (endpoint isolation, network containment) and acts without approval.
How does Sapphire pricing compare to ThreatSpike?
Sapphire pricing: Not published. ThreatSpike pricing: Published fixed $135/user/month for broader managed IT + security subscription, not MDR-only.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. Watch for with ThreatSpike: ThreatSpike is not a narrow MDR-only SKU. Buyers that only want monitoring on top of an existing IT team may be buying a broader managed IT replacement model.; The platform is proprietary and built in-house. Validate exit process, data export and whether existing EDR/SIEM investments can remain primary..
Should I choose Sapphire or ThreatSpike?
Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Choose ThreatSpike if: sMB and mid-market organizations that want to replace fragmented MSP, MDR and penetration-testing vendors with one fixed-price provider. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement. ThreatSpike is not ideal for organizations seeking a narrow MDR overlay on top of an existing mature SOC and tool stack.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.