Sapphire vs TENEX.AI
Sapphire is a Services firm that works with your existing tools. TENEX.AI is a AI-native MDR that works with your existing tools. Sapphire targets SMB, Mid-market, and Enterprise organizations; TENEX.AI serves Mid-market and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 3 for TENEX.AI (Endpoint, Cloud, Identity).
Buyer brief
Sapphire is a Services firm that works with your existing tools. TENEX.AI is a AI-native MDR that works with your existing tools. Sapphire targets SMB, Mid-market, and Enterprise organizations; TENEX.AI serves Mid-market and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 3 for TENEX.AI (Endpoint, Cloud, Identity).
Sapphire (Services firm) and TENEX.AI (AI-native MDR) serve different buyer profiles. Your decision depends on whether you prioritize Sapphire's sapphire mdr is strongest for uk buyers that value local ownership, a crest-accredited uk soc and... or TENEX.AI's tenex.ai fits buyers that want an ai-native mdr model with human analyst oversight and are alread....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC | Mid-market and enterprise buyers evaluating AI-native MDR instead of a traditional analyst-heavy model |
| Price | Custom quote | $99K-$199K/package; billing period unstated |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market and enterprise buyers evaluating AI-native MDR instead of a traditional analyst-heavy model
- Price
- $99K-$199K/package; billing period unstated
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | SapphireTECH-AGNOSTIC | TENEX.AITECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | EDR toolsMicrosoft technologies | CrowdStrike FalconMicrosoft DefenderSentinelOne |
| SIEM integrations | ExabeamSIEM tools | Google Security OperationsGoogle ChronicleMicrosoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: LimitedOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Vendor-published $99,000-$199,000 package range: $99,000 for 25TB Essential AI-Native MDR, $149,000 for 50TB Standard 24/7 MDR, and $199,000 for 100TB Enhanced + 24/7 MDR. Billing period not stated. Enterprise is custom. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ✓ Included | + Optional |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Sapphire does not publish MDR package pricing. | Package pricing by telemetry tier plus custom enterprise quotes. The homepage lists 25TB, 50TB and 100TB MDR packages, but the billing period and overage terms are not stated on the page. |
| Hidden cost warnings | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. | Homepage pricing is published by TB tier, but billing period, overage rates and telemetry-source assumptions are not stated.. No public contractual SLA found.. No public breach warranty found.. Exact response approval rules are not published.. Ticketing integrations, data retention and evidence export details are not published. |
| Data portability | Partial | Partial |
| Contract terms | Custom | Custom |
| Channels | PortalEmailPhone | PortalEmail |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | North America |
| Onboarding | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. | Not published as a standard MDR onboarding timeline. |
| Industry focus | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare | TechnologyFinancial ServicesBusiness Services |
| MTTD | Not published | AI telemetry analysis within a minute, vendor-reported in third-party coverage |
| MTTR | Not published | Not published |
| Community view | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. | TENEX.AI is a young AI-native MDR provider with public funding coverage and partner claims, but independent practitioner review volume is still thin. The main public evidence is official product material, a January 2025 launch announcement and March 2026 funding coverage. |
| Compliance | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS | – |
| Certifications | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 | – |
| Founded | 1996 | 2024 |
| Data retention | Not published as a standard MDR retention period. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Sapphire and TENEX.AI?
Sapphire is a Services firm that is technology-agnostic (works with your existing tools). TENEX.AI is an AI-native MDR that is technology-agnostic (works with your existing tools). Sapphire covers 4 attack surfaces in base pricing vs. 3 for TENEX.AI.
How do Sapphire and TENEX.AI differ in response capabilities?
Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. TENEX.AI supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Sapphire pricing compare to TENEX.AI?
Sapphire pricing: Not published. TENEX.AI pricing: Vendor-published $99,000-$199,000 package range: $99,000 for 25TB Essential AI-Native MDR, $149,000 for 50TB Standard 24/7 MDR, and $199,000 for 100TB Enhanced + 24/7 MDR. Billing period not stated. Enterprise is custom.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. Watch for with TENEX.AI: Homepage pricing is published by TB tier, but billing period, overage rates and telemetry-source assumptions are not stated.; No public contractual SLA found..
Should I choose Sapphire or TENEX.AI?
Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Choose TENEX.AI if: mid-market and enterprise buyers evaluating AI-native MDR instead of a traditional analyst-heavy model. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement. TENEX.AI is not ideal for buyers who need complete public pricing, including billing period and overage terms, before a sales call.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.