Sapphire vs Sygnia
Sapphire and Sygnia are both Services firms that work with your existing tools. Sapphire targets SMB, Mid-market, and Enterprise organizations, while Sygnia serves Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 5 for Sygnia (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Sapphire and Sygnia are both Services firms that work with your existing tools. Sapphire targets SMB, Mid-market, and Enterprise organizations, while Sygnia serves Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 5 for Sygnia (Endpoint, Cloud, SaaS, Identity, Network).
Sygnia offers broader coverage (5 surfaces vs. 4). Sapphire may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC | Enterprises wanting MDR and IR from the same team with no handoff or separate retainer |
| Price | Custom quote | Not published |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Enterprises wanting MDR and IR from the same team with no handoff or separate retainer
- Price
- Not published
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | SapphireTECH-AGNOSTIC | SygniaTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | EDR toolsMicrosoft technologies | CrowdStrikeSentinelOneMicrosoft DefenderCarbon BlackSophosSymantec Endpoint ProtectionBitdefenderCisco Secure EndpointFortinet FortiEDRPalo Alto Cortex |
| SIEM integrations | ExabeamSIEM tools | SplunkMicrosoft SentinelSumo Logic |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Sapphire does not publish MDR package pricing. | Enterprise custom pricing only. No published tiers or self-service quotes. |
| Hidden cost warnings | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. | No published pricing, requires significant sales engagement for a ballpark quote. 8 dedicated experts per client implies premium pricing, likely $200K+/year. Custom detection rules (up to 200) built in Velocity are not portable if you leave |
| Data portability | Partial | Limited |
| Contract terms | Custom | Custom |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. | Not publicly disclosed |
| Industry focus | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare | Financial ServicesHealthcareEnergyIndustrial/ManufacturingTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. | Thin public review presence. No G2 or Reddit reviews. Gartner Peer Insights has a listing with limited reviews. PeerSpot has a profile but minimal MDR-specific feedback. Gartner DFIR Market Guide Representative Vendor four consecutive years (2022-2025). Two CEO changes in six months (2025). |
| Compliance | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS | SOC 2 Type II |
| Certifications | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 | SOC 2 Type II |
| Founded | 1996 | 2015 |
| Data retention | Not published as a standard MDR retention period. | Sygnia-managed Snowflake data lake. No stated retention limit. Export process on exit not documented. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Sapphire and Sygnia?
Sapphire is a Services firm that is technology-agnostic (works with your existing tools). Sygnia is a Services firm that is technology-agnostic (works with your existing tools). Sapphire covers 4 attack surfaces in base pricing vs. 5 for Sygnia.
How do Sapphire and Sygnia differ in response capabilities?
Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Sygnia supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Sapphire pricing compare to Sygnia?
Sapphire pricing: Not published. Sygnia pricing: Custom-quoted pricing. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. Watch for with Sygnia: No published pricing, requires significant sales engagement for a ballpark quote; 8 dedicated experts per client implies premium pricing, likely $200K+/year.
Should I choose Sapphire or Sygnia?
Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Choose Sygnia if: enterprises wanting MDR and IR from the same team with no handoff or separate retainer. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement. Sygnia is not ideal for sMBs or mid-market organizations (enterprise-only pricing, likely $200K+/year).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.