Sapphire vs SECUINFRA
Sapphire is a Services firm that works with your existing tools. SECUINFRA is a Pure-play MDR that works with your existing tools. Sapphire targets SMB, Mid-market, and Enterprise organizations; SECUINFRA serves SMB, Mid-market, and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 5 for SECUINFRA (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Sapphire is a Services firm that works with your existing tools. SECUINFRA is a Pure-play MDR that works with your existing tools. Sapphire targets SMB, Mid-market, and Enterprise organizations; SECUINFRA serves SMB, Mid-market, and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 5 for SECUINFRA (Endpoint, Cloud, SaaS, Identity, Network).
Sapphire (Services firm) and SECUINFRA (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Sapphire's sapphire mdr is strongest for uk buyers that value local ownership, a crest-accredited uk soc and... or SECUINFRA's fits german and eu buyers that put data sovereignty first and want a partner that will work insid....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC | German SMEs and regulated EU buyers that need on-premises or sovereign cloud delivery for NIS2 and BSI alignment |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- German SMEs and regulated EU buyers that need on-premises or sovereign cloud delivery for NIS2 and BSI alignment
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | SapphireTECH-AGNOSTIC | SECUINFRATECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | EDR toolsMicrosoft technologies | Microsoft DefenderCrowdStrikeSentinelOne |
| SIEM integrations | ExabeamSIEM tools | Microsoft SentinelSplunkElasticIBM QRadar |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Limited |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Sapphire does not publish MDR package pricing. | Custom quote, varies by chosen tier (full-service MDR, Co-Managed MDR, On-Premises MDR) and integrated SIEM and EDR. Sold direct. |
| Hidden cost warnings | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. | On-Premises tier requires the customer to keep running their own SIEM hardware and licensing. Co-Managed tier means the customer's team still executes part of the response. No published SLA, response timing depends on the underlying SIEM and EDR you bring |
| Data portability | Partial | Full |
| Contract terms | Custom | Annual, Multi-year |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | Europe |
| Onboarding | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. | Vendor reports onboarding compressed from 1 week to 1 day for Microsoft-stack customers |
| Industry focus | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare | ManufacturingFinancial ServicesPublic SectorHealthcareEnergy |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. | SECUINFRA has a Gartner Peer Insights vendor profile in the MDR category but limited English-language community coverage on G2 and PeerSpot. Most public sentiment comes from German-language IT press and the firm's own publishing. Buyers shopping outside Germany should expect to lean on direct references. |
| Compliance | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS | ISO 27001:2013 |
| Certifications | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 | ISO 27001:2013 (TÜV Thüringen, scope covers Berlin and Frankfurt) |
| Founded | 1996 | 2010 |
| Data retention | Not published as a standard MDR retention period. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Sapphire and SECUINFRA?
Sapphire is a Services firm that is technology-agnostic (works with your existing tools). SECUINFRA is a Pure-play MDR that is technology-agnostic (works with your existing tools). Sapphire covers 4 attack surfaces in base pricing vs. 5 for SECUINFRA.
How do Sapphire and SECUINFRA differ in response capabilities?
Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. SECUINFRA supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Sapphire pricing compare to SECUINFRA?
Sapphire pricing: Not published. SECUINFRA pricing: Not published. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. Watch for with SECUINFRA: On-Premises tier requires the customer to keep running their own SIEM hardware and licensing; Co-Managed tier means the customer's team still executes part of the response.
Should I choose Sapphire or SECUINFRA?
Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Choose SECUINFRA if: german SMEs and regulated EU buyers that need on-premises or sovereign cloud delivery for NIS2 and BSI alignment. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement. SECUINFRA is not ideal for non-European multinationals needing 24/7 follow-the-sun coverage from regional SOCs.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.