Thales (S21sec) vs Socura
Thales (S21sec) is a Services firm that works with your existing tools. Socura is a Pure-play MDR that works with your existing tools. Thales (S21sec) targets Enterprise organizations; Socura serves SMB, Mid-market, and Enterprise. Thales (S21sec) includes 2 attack surfaces in base pricing (Network, OT/ICS), compared to 3 for Socura (Endpoint, Cloud, Network).
Buyer brief
Thales (S21sec) is a Services firm that works with your existing tools. Socura is a Pure-play MDR that works with your existing tools. Thales (S21sec) targets Enterprise organizations; Socura serves SMB, Mid-market, and Enterprise. Thales (S21sec) includes 2 attack surfaces in base pricing (Network, OT/ICS), compared to 3 for Socura (Endpoint, Cloud, Network).
Thales (S21sec) (Services firm) and Socura (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Thales (S21sec)'s thales/s21sec is strongest for complex, regulated and critical-sector environments that value glo... or Socura's uk-only mdr with crest-accredited soc, automated containment via soar, and technology-agnostic ap....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response | UK-based SMBs and mid-market organizations wanting UK-only SOC operations with no offshore data processing |
| Price | Custom quote | GBP 80/user/mo |
| Response authority | 2/6 actions · Configurable | 5/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- UK-based SMBs and mid-market organizations wanting UK-only SOC operations with no offshore data processing
- Price
- GBP 80/user/mo
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Thales (S21sec)TECH-AGNOSTIC | SocuraTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint security tools | CrowdStrike FalconSentinelOneCustomer-selected EDR platforms |
| SIEM integrations | Customer SIEM platformsThales SOC tooling | Customer-selected SIEM platforms |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | ContainCustom playbooks | IsolateKill processDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | GBP 80/user/month (Digital Marketplace listing). Commercial pricing may differ, custom quotes required. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | Not offered |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ✓ Included | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. | Per-user subscription, priced by number of active IT users and monitored data sources. GBP 80/user/month listed on UK Digital Marketplace (G-Cloud). Education pricing available. |
| Hidden cost warnings | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. | Requires existing SIEM and/or EDR licenses, those costs are separate from the MDR subscription. Full incident response and DFIR are NOT included, each IR partner engagement is a separate contract and cost. Very small company (~25-50 staff). Evaluate SOC capacity relative to their growing customer base. No published commercial pricing beyond the Digital Marketplace listing. Ask for a written breakdown of all costs. |
| Data portability | Partial | Partial |
| Contract terms | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services | Annual |
| Channels | EmailPhonePortal | EmailPortalPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | EuropeMEAAPAC | Europe |
| Onboarding | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. | Weeks. Dedicated Transition Manager and Cyber Engineer handle data collection and log source integration. |
| Industry focus | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime | Financial ServicesHealthcarePublic Sector (UK) |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. | MSSP Alert Top 250 #78 (2025), climbing 152 places since 2022. NPS score of 83 ('World-class'). 100% contracted customer retention and client base doubled in 2025. Very few independent reviews on major platforms (PeerSpot, G2). Customers praise tuning quality and team responsiveness. Main concern: small company with limited brand recognition outside the UK. |
| Compliance | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE | ISO 27001ISO 9001Cyber Essentials PlusCREST SOC AccreditationNHS DSPT |
| Certifications | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia | ISO 27001ISO 9001Cyber Essentials PlusCREST SOC Accreditation |
| Founded | – | 2019 |
| Data retention | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Thales (S21sec) and Socura?
Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). Socura is a Pure-play MDR that is technology-agnostic (works with your existing tools). SLA commitments differ: Thales (S21sec) offers Not disclosed, Socura offers ≤1 hour. Thales (S21sec) covers 2 attack surfaces in base pricing vs. 3 for Socura.
How do Thales (S21sec) and Socura differ in response capabilities?
Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. Socura supports 5 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, process termination) and approval is configurable. Incident response is included with Thales (S21sec) and not included with Socura.
How does Thales (S21sec) pricing compare to Socura?
Thales (S21sec) pricing: Not published. Socura pricing: GBP 80/user/month (Digital Marketplace listing). Commercial pricing may differ, custom quotes required.. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Watch for with Socura: Requires existing SIEM and/or EDR licenses, those costs are separate from the MDR subscription; Full incident response and DFIR are NOT included, each IR partner engagement is a separate contract and cost.
Should I choose Thales (S21sec) or Socura?
Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Choose Socura if: uK-based SMBs and mid-market organizations wanting UK-only SOC operations with no offshore data processing. Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package. Socura is not ideal for global organizations needing follow-the-sun SOC coverage across multiple time zones.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.