Thales (S21sec) vs SecurityHQ
Thales (S21sec) and SecurityHQ are both Services firms that work with your existing tools. Thales (S21sec) targets Enterprise organizations, while SecurityHQ serves Mid-market and Enterprise. Thales (S21sec) includes 2 attack surfaces in base pricing (Network, OT/ICS), compared to 3 for SecurityHQ (Endpoint, Cloud, Network).
Buyer brief
Thales (S21sec) and SecurityHQ are both Services firms that work with your existing tools. Thales (S21sec) targets Enterprise organizations, while SecurityHQ serves Mid-market and Enterprise. Thales (S21sec) includes 2 attack surfaces in base pricing (Network, OT/ICS), compared to 3 for SecurityHQ (Endpoint, Cloud, Network).
SecurityHQ offers broader coverage (3 surfaces vs. 2). Thales (S21sec) may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response | Companies with experienced IT teams who can execute remediation actions based on analyst guidance |
| Price | Custom quote | Not published |
| Response authority | 2/6 actions · Configurable | 1/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Companies with experienced IT teams who can execute remediation actions based on analyst guidance
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Thales (S21sec)TECH-AGNOSTIC | SecurityHQTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint security tools | None listed |
| SIEM integrations | Customer SIEM platformsThales SOC tooling | IBM QRadar |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | ContainCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | + Optional |
| SaaS apps | ~ Limited | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ✓ Included | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤15 minutes |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. | Custom pricing based on environment size, data volume and services required. Available through AWS Marketplace with private offers. |
| Hidden cost warnings | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. | IBM QRadar SIEM licensing may be a separate cost depending on whether SecurityHQ hosts it or you bring your own. Clarify who pays for SIEM infrastructure.. No published pricing at all. AWS Marketplace lists private offers only, so you will not see a price until you engage sales.. Identity monitoring and SaaS coverage are scoped separately, which could increase costs significantly depending on your environment.. Multi-year contracts are typical in the MSSP market. Ask about early termination terms and auto-renewal clauses. |
| Data portability | Partial | Partial |
| Contract terms | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services | Annual |
| Channels | EmailPhonePortal | EmailPortalPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | EuropeMEAAPAC | EuropeMiddle EastNorth AmericaAPACAfrica |
| Onboarding | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. | Not published |
| Industry focus | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime | Financial ServicesHealthcareGovernmentTechnologyManufacturing |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. | Thin public review presence compared to larger MDR vendors. MITRE 2024 managed services evaluation showed strong detection with low alert noise. IDC MarketScape Leader for Middle East MDR in 2024 and 2025. Technology-agnostic approach appeals to customers with existing EDR investments, but no published pricing and few customer references make independent evaluation difficult. |
| Compliance | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE | ISO 27001CREST |
| Certifications | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia | ISO 27001CREST SOC Accreditation |
| Founded | – | 2003 |
| Data retention | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. | Not published. Varies by SIEM deployment and customer contract. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Thales (S21sec) and SecurityHQ?
Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). SecurityHQ is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Thales (S21sec) offers Not disclosed, SecurityHQ offers ≤15 minutes. Thales (S21sec) covers 2 attack surfaces in base pricing vs. 3 for SecurityHQ.
How do Thales (S21sec) and SecurityHQ differ in response capabilities?
Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. SecurityHQ supports 1 autonomous actions (custom playbooks) and requires approval before acting.
How does Thales (S21sec) pricing compare to SecurityHQ?
Thales (S21sec) pricing: Not published. SecurityHQ pricing: Custom-quoted pricing. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Watch for with SecurityHQ: IBM QRadar SIEM licensing may be a separate cost depending on whether SecurityHQ hosts it or you bring your own. Clarify who pays for SIEM infrastructure.; No published pricing at all. AWS Marketplace lists private offers only, so you will not see a price until you engage sales..
Should I choose Thales (S21sec) or SecurityHQ?
Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Choose SecurityHQ if: mid-market and enterprise organizations committed to existing EDR platforms who want SOC expertise without rip-and-replace. Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package. SecurityHQ is not ideal for teams wanting transparent pricing and published SLA credits upfront.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.