Red Canary vs Sapphire
Red Canary is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Red Canary targets SMB, Mid-market, and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. Red Canary includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
Red Canary is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Red Canary targets SMB, Mid-market, and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. Red Canary includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Red Canary (Pure-play MDR) and Sapphire (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Red Canary's vendor-agnostic mdr with 9 edr platform integrations and detection-as-code methodology, the broad... or Sapphire's sapphire mdr is strongest for uk buyers that value local ownership, a crest-accredited uk soc and....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Linux-heavy environments needing purpose-built Linux EDR for containers and Kubernetes | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Core rates, period unstated: $120/endpoint + $100/user + $250/cloud resource | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Linux-heavy environments needing purpose-built Linux EDR for containers and Kubernetes
- Price
- Core rates, period unstated: $120/endpoint + $100/user + $250/cloud resource
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Red CanaryTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft DefenderSentinelOneCarbon BlackPalo Alto CortexTrend MicroJamfRed Canary Linux EDR | EDR toolsMicrosoft technologies |
| SIEM integrations | Microsoft Sentinel | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Core Plan: $120/endpoint + $100/user + $250/cloud resource. Billing period not stated in profile data. Complete and Enterprise plans priced higher. Available through AWS Marketplace. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Resource-based pricing: per-endpoint + per-user + per-cloud-resource. Three tiers: Core (SMB), Complete (mid-market), Enterprise (custom with dedicated support). | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | Resource-based pricing (endpoint + user + cloud) can scale unexpectedly as environments grow. Elevated customer churn post-Zscaler acquisition disclosed in Feb 2026 earnings, market mindshare declined 4.2% to 2.9% year-over-year. Single SOC location in Denver with no follow-the-sun model documented. Enterprise tier required for dedicated support and custom features. Vendor-agnostic positioning may erode over time under Zscaler ownership per Forrester | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom |
| Channels | SlackTeamsEmailPortalPhone | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | Europe |
| Onboarding | Days to weeks depending on environment complexity and number of integrations | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | TechnologyFinancial ServicesHealthcareGovernmentEducation | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Sub-minute median time to acknowledge (vendor-published, measured from alert reaching analyst) | Not published |
| MTTR | Seconds for automated containment, minutes for analyst-driven response | Not published |
| Community view | Forrester Wave MDR Leader Q1 2025. G2 4.7/5 (127 reviews, #1 customer satisfaction). Gartner Peer Insights 4.6/5 (131+ reviews). PeerSpot 9.0/10. Product quality remains strong post-Zscaler acquisition, but Zscaler disclosed elevated customer churn in Feb 2026 earnings with market mindshare declining from 4.2% to 2.9% year-over-year. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | SOC 2 Type IIISO 27001 | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | SOC 2 Type II (annual independent assessment)ISO 27001:2013 (annual independent assessment)Working toward FedRAMP certification | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2014 | 1996 |
| Data retention | Security Data Lake with SQL query interface during service. Specific retention periods available on request. | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Red Canary and Sapphire?
Red Canary is a Pure-play MDR that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). Red Canary covers 5 attack surfaces in base pricing vs. 4 for Sapphire.
How do Red Canary and Sapphire differ in response capabilities?
Red Canary supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Red Canary and included with Sapphire.
How does Red Canary pricing compare to Sapphire?
Red Canary pricing: Core Plan: $120/endpoint + $100/user + $250/cloud resource. Billing period not stated in profile data. Complete and Enterprise plans priced higher. Available through AWS Marketplace.. Sapphire pricing: Not published. Watch for with Red Canary: Resource-based pricing (endpoint + user + cloud) can scale unexpectedly as environments grow; Elevated customer churn post-Zscaler acquisition disclosed in Feb 2026 earnings, market mindshare declined 4.2% to 2.9% year-over-year. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Red Canary or Sapphire?
Choose Red Canary if: organizations with existing EDR investments (CrowdStrike, Microsoft, SentinelOne, Carbon Black, Cortex XDR, Trend Micro, Jamf) wanting MDR layered on top. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Red Canary is not ideal for global organizations needing follow-the-sun SOC coverage, only Denver SOC confirmed. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.