Recon InfoSec vs Sapphire
Recon InfoSec is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Recon InfoSec targets SMB, Mid-market, and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. Recon InfoSec includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
Recon InfoSec is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Recon InfoSec targets SMB, Mid-market, and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. Recon InfoSec includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Recon InfoSec (Pure-play MDR) and Sapphire (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Recon InfoSec's recon infosec is a strong fit for buyers who want managed security operations with broad integrat... or Sapphire's sapphire mdr is strongest for uk buyers that value local ownership, a crest-accredited uk soc and....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Recon InfoSecTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | LimaCharlieCrowdStrikeSentinelOneMicrosoft DefenderCarbon BlackBitdefender GravityZoneBlackBerry CylanceSophosTrend MicroSymantecQualys EDRRSA NetWitness EDR | EDR toolsMicrosoft technologies |
| SIEM integrations | SplunkSumo LogicStellar CyberAlienVaultArcSightGoogle ChronicleDevoElasticFortiSIEMIBM QRadarLogPointLogRhythmLogz.ioRapid7 InsightIDRRSA NetWitness Exabeam | SIEM tools Exabeam |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Custom pricing. No public per-user or per-endpoint price found. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing. No public price bands, per-user pricing or minimums found. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | Recon MDR appears closer to full managed security operations than a narrow endpoint-only MDR SKU, so buyers should confirm the modules included in the quoted scope.. No public contractual SLA or service-credit table was found.. Default autonomous response actions are not published. Confirm which actions Recon can take without approval.. Physical SOC locations, analyst count and raw data export terms are not public. | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Custom | Custom |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | |
| Onboarding | Not published as a standard timeline. | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | Financial ServicesHealthcareOil and GasManufacturingUtilitiesGovernmentEducationConstructionRetail | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Recon publishes a +97 NPS claim, customer testimonials, logos and public practitioner/community signals around OpenSOC, SOC X and Thursday Defensive. Independent third-party review volume is limited: no meaningful G2 or Gartner MDR review profile was found in this pass. Public community signal is sparse, so buyer validation should lean on references and proof-of-value work. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | SOC 2 Type II | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | AICPA SOC 2 Type IITIPS Awarded VendorTexas DIR Approved Vendor | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2018 | 1996 |
| Data retention | Not published | Not published as a standard MDR retention period. |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Recon InfoSec and Sapphire?
Recon InfoSec is a Pure-play MDR that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). Recon InfoSec covers 5 attack surfaces in base pricing vs. 4 for Sapphire.
How do Recon InfoSec and Sapphire differ in response capabilities?
Recon InfoSec supports 1 autonomous actions (custom playbooks) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Recon InfoSec pricing compare to Sapphire?
Recon InfoSec pricing: Custom pricing. No public per-user or per-endpoint price found.. Sapphire pricing: Not published. Watch for with Recon InfoSec: Recon MDR appears closer to full managed security operations than a narrow endpoint-only MDR SKU, so buyers should confirm the modules included in the quoted scope.; No public contractual SLA or service-credit table was found.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Recon InfoSec or Sapphire?
Choose Recon InfoSec if: organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Recon InfoSec is not ideal for buyers requiring public pricing before engaging sales. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.