Rapid7 vs Thales (S21sec)
Rapid7 is a Platform vendor that requires its own security platform. Thales (S21sec) is a Services firm that works with your existing tools. Rapid7 targets Mid-market and Enterprise organizations; Thales (S21sec) serves Enterprise. Rapid7 includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Buyer brief
Rapid7 is a Platform vendor that requires its own security platform. Thales (S21sec) is a Services firm that works with your existing tools. Rapid7 targets Mid-market and Enterprise organizations; Thales (S21sec) serves Enterprise. Rapid7 includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Rapid7 is the choice if you want a single-vendor stack with deep integration. Thales (S21sec) is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market to enterprise organizations (500+ assets) wanting full SIEM data transparency alongside MDR | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response |
| Price | Est from ~$17/asset/mo, 500-asset min | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | $1,000,000 | None listed |
- Best fit
- Mid-market to enterprise organizations (500+ assets) wanting full SIEM data transparency alongside MDR
- Price
- Est from ~$17/asset/mo, 500-asset min
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- $1,000,000
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | Rapid7PLATFORM | Thales (S21sec)TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Rapid7 Insight AgentCarbon BlackCisco Secure EndpointCrowdStrikeMicrosoft DefenderSentinelOnePalo Alto CortexCybereasonTrend Micro | Customer endpoint security tools |
| SIEM integrations | InsightIDR | Customer SIEM platformsThales SOC tooling |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | ContainCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Third-party estimate: starting ~$17/asset/month. Mid-market deployments typically $60K-$80K/year. Enterprise $150K+/year. | Not published |
| Minimum seats | 500 | None |
| Breach warranty | $1,000,000 | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-asset monthly pricing. Three tiers: Essential, Advanced, Ultimate. Managed Threat Complete (MTC) bundles MDR + SIEM + VM + SOAR. MDR Elite available as standalone MDR service. | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. |
| Hidden cost warnings | Requires Rapid7 Insight Agent on 80%+ of supported assets, minimum 500 assets. Breach warranty and unlimited DFIR only available on Ultimate tier. Essential tier has no dedicated cybersecurity advisors (Support Center only). Custom event sources and custom detections only on Advanced/Ultimate tiers | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services |
| Channels | SlackEmailPortalPhone | EmailPhonePortal |
| Data access | Full query access | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | EuropeMEAAPAC |
| Onboarding | Weeks, varies by environment size and Insight Agent deployment scope | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. |
| Industry focus | ManufacturingHealthcareFinancial ServicesTechnologyRetail | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime |
| MTTD | No absolute MTTD published. Comparative claim: 63% faster than in-house SOC teams. | Not published |
| MTTR | Not published | Not published |
| Community view | PeerSpot 8.6/10 (MDR). Gartner SIEM MQ recognized 7th year (2025). MITRE 2023: all 19 Turla attack phases detected. Praised for data transparency and analyst pod familiarity. Company underwent 18% layoffs in Aug 2023, explored PE sale in Q4 2024 (no deal), Jana Partners activist investor added 3 board seats in 2025. Revenue $860M (FY2025), guidance for 2026 slightly lower ($835-843M). | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. |
| Compliance | SOC 2 Type IIISO 27001GDPRCyber Essentials PlusFedRAMP Moderate (InsightGovCloud) | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE |
| Certifications | SOC 2 Type IIISO 27001Cyber Essentials PlusFedRAMP Moderate (InsightGovCloud Platform) | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia |
| Founded | 2000 | – |
| Data retention | 13 months | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Rapid7 and Thales (S21sec)?
Rapid7 is a Platform vendor that is platform-native (requires their own security stack). Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). Rapid7 covers 5 attack surfaces in base pricing vs. 2 for Thales (S21sec).
How do Rapid7 and Thales (S21sec) differ in response capabilities?
Rapid7 supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable.
How does Rapid7 pricing compare to Thales (S21sec)?
Rapid7 pricing: Third-party estimate: starting ~$17/asset/month. Mid-market deployments typically $60K-$80K/year. Enterprise $150K+/year. (500-seat minimum). Thales (S21sec) pricing: Not published. Watch for with Rapid7: Requires Rapid7 Insight Agent on 80%+ of supported assets, minimum 500 assets; Breach warranty and unlimited DFIR only available on Ultimate tier. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs..
Should I choose Rapid7 or Thales (S21sec)?
Choose Rapid7 if: mid-market to enterprise organizations (500+ assets) wanting full SIEM data transparency alongside MDR. Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Rapid7 is not ideal for organizations with fewer than 500 assets (minimum requirement). Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.