r-tec IT Security vs Socura
r-tec IT Security is a Services firm that works with your existing tools. Socura is a Pure-play MDR that works with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations; Socura serves SMB, Mid-market, and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 3 for Socura (Endpoint, Cloud, Network).
Buyer brief
r-tec IT Security is a Services firm that works with your existing tools. Socura is a Pure-play MDR that works with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations; Socura serves SMB, Mid-market, and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 3 for Socura (Endpoint, Cloud, Network).
r-tec IT Security (Services firm) and Socura (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize r-tec IT Security's r-tec mdr fits german buyers that need 24x7 detection, incident-response depth and a path to ot mdr or Socura's uk-only mdr with crest-accredited soc, automated containment via soar, and technology-agnostic ap....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth | UK-based SMBs and mid-market organizations wanting UK-only SOC operations with no offshore data processing |
| Price | Custom quote | GBP 80/user/mo |
| Response authority | 1/6 actions · Configurable | 5/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK-based SMBs and mid-market organizations wanting UK-only SOC operations with no offshore data processing
- Price
- GBP 80/user/mo
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | r-tec IT SecurityTECH-AGNOSTIC | SocuraTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft Defender XDR | CrowdStrike FalconSentinelOneCustomer-selected EDR platforms |
| SIEM integrations | ExabeamMicrosoft Sentinel | Customer-selected SIEM platforms |
| Coverage | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | GBP 80/user/month (Digital Marketplace listing). Commercial pricing may differ, custom quotes required. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | Not offered | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | Not offered | Not offered |
| Network | ~ Limited | ✓ Included |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. | Per-user subscription, priced by number of active IT users and monitored data sources. GBP 80/user/month listed on UK Digital Marketplace (G-Cloud). Education pricing available. |
| Hidden cost warnings | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. | Requires existing SIEM and/or EDR licenses, those costs are separate from the MDR subscription. Full incident response and DFIR are NOT included, each IR partner engagement is a separate contract and cost. Very small company (~25-50 staff). Evaluate SOC capacity relative to their growing customer base. No published commercial pricing beyond the Digital Marketplace listing. Ask for a written breakdown of all costs. |
| Data portability | Partial | Partial |
| Contract terms | Basic, Premium, Custom | Annual |
| Channels | EmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | Europe |
| Onboarding | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. | Weeks. Dedicated Transition Manager and Cyber Engineer handle data collection and log source integration. |
| Industry focus | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals | Financial ServicesHealthcarePublic Sector (UK) |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. | MSSP Alert Top 250 #78 (2025), climbing 152 places since 2022. NPS score of 83 ('World-class'). 100% contracted customer retention and client base doubled in 2025. Very few independent reviews on major platforms (PeerSpot, G2). Customers praise tuning quality and team responsiveness. Main concern: small company with limited brand recognition outside the UK. |
| Compliance | ISO 27001ISO 9001KRITISGDPR | ISO 27001ISO 9001Cyber Essentials PlusCREST SOC AccreditationNHS DSPT |
| Certifications | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification | ISO 27001ISO 9001Cyber Essentials PlusCREST SOC Accreditation |
| Founded | 1996 | 2019 |
| Data retention | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between r-tec IT Security and Socura?
r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). Socura is a Pure-play MDR that is technology-agnostic (works with your existing tools). r-tec IT Security covers 0 attack surfaces in base pricing vs. 3 for Socura.
How do r-tec IT Security and Socura differ in response capabilities?
r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. Socura supports 5 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, process termination) and approval is configurable. Incident response is included with r-tec IT Security and not included with Socura.
How does r-tec IT Security pricing compare to Socura?
r-tec IT Security pricing: Not published. Socura pricing: GBP 80/user/month (Digital Marketplace listing). Commercial pricing may differ, custom quotes required.. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Watch for with Socura: Requires existing SIEM and/or EDR licenses, those costs are separate from the MDR subscription; Full incident response and DFIR are NOT included, each IR partner engagement is a separate contract and cost.
Should I choose r-tec IT Security or Socura?
Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Choose Socura if: uK-based SMBs and mid-market organizations wanting UK-only SOC operations with no offshore data processing. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement. Socura is not ideal for global organizations needing follow-the-sun SOC coverage across multiple time zones.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.