r-tec IT Security vs SentinelOne
r-tec IT Security is a Services firm that works with your existing tools. SentinelOne is a Platform vendor that requires its own security platform. r-tec IT Security targets Mid-market and Enterprise organizations; SentinelOne serves Mid-market and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 3 for SentinelOne (Endpoint, Cloud, Identity).
Buyer brief
r-tec IT Security is a Services firm that works with your existing tools. SentinelOne is a Platform vendor that requires its own security platform. r-tec IT Security targets Mid-market and Enterprise organizations; SentinelOne serves Mid-market and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 3 for SentinelOne (Endpoint, Cloud, Identity).
SentinelOne is the choice if you want a single-vendor stack with deep integration. r-tec IT Security is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth | Organizations already running SentinelOne Singularity wanting platform-native MDR without adding another vendor |
| Price | Custom quote | MDR add-on est $15-30+/endpoint/yr; platform extra |
| Response authority | 1/6 actions · Configurable | 5/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Full query access |
| Warranty | None listed | Available |
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Organizations already running SentinelOne Singularity wanting platform-native MDR without adding another vendor
- Price
- MDR add-on est $15-30+/endpoint/yr; platform extra
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- Available
Detailed comparison
| FIELD | r-tec IT SecurityTECH-AGNOSTIC | SentinelOnePLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | CrowdStrikeMicrosoft Defender XDR | SentinelOne |
| SIEM integrations | ExabeamMicrosoft Sentinel | Singularity AI SIEMIBM QRadarSplunkSwimlane |
| Coverage | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | SentinelOne platform pricing is separate from the MDR add-on. Third-party comparison data reports Vigilance MDR around $15-30+/endpoint/year, while SentinelOne public platform tiers and enterprise bundles remain separate or custom. |
| Minimum seats | None | None |
| Breach warranty | – | ✓ |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | Not offered | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | + Optional |
| Network | ~ Limited | + Optional |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. | Platform license + MDR bolt-on. Current platform tiers: Complete ($179.99/endpoint/year), Commercial ($229.99/endpoint/year), Enterprise (custom). MDR pricing not publicly disclosed. Enterprise tier includes MDR. |
| Hidden cost warnings | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. | Platform license ($179.99-$229.99/endpoint/year) is required before MDR, significant prerequisite cost. MDR pricing is a bolt-on fee not shown on the public pricing page. IR not included in Essentials tier, only in Elite or as separate purchase. Data retention: 14 days (Complete), 30 days (Commercial), 90 days requires Enterprise tier. Platform-native lock-in, cannot use MDR with non-SentinelOne EDR |
| Data portability | Partial | Partial |
| Contract terms | Basic, Premium, Custom | Annual, Multi-year |
| Channels | EmailPhone | PortalEmail |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. | 1-2 weeks typical |
| Industry focus | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals | Financial ServicesHealthcareGovernmentEducationManufacturing |
| MTTD | Not published | Not publicly disclosed for MDR service. |
| MTTR | Not published | 30-minute mean time to respond for Vigilance MDR (vendor-published public metric). MITRE Managed Services reported 47 minutes from detection to escalation in the evaluated scenario. Current Wayfinder public materials do not expose contractual response SLA terms. |
| Community view | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. | PeerSpot: Vigilance 8.6/10 but MDR market share declined 7.0% to 3.7% YoY (Feb 2026). G2: Vigilance Respond listing exists, 4.7/5 company rating. Gartner: Customers' Choice 2025 for XDR (97% recommend). MITRE Managed Services: 100% detection, best signal-to-noise ratio. Platform technology highly praised but MDR service gets mixed feedback, with support quality and false positive tuning as top complaints in 2026. |
| Compliance | ISO 27001ISO 9001KRITISGDPR | SOC 2 Type IIISO 27001:2022FedRAMP ModerateFedRAMP HighIRAP (Australia)BSI C5:2020 (Germany) |
| Certifications | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification | SOC 2 Type IIISO 27001:2022 (Schellman-certified)FedRAMP Moderate (Singularity Platform)FedRAMP High (Purple AI, CNAPP, Hyperautomation, May 2025)IRAP (Australia government security framework)BSI C5:2020 (Germany cloud computing compliance)MITRE ATT&CK: 100% detection, zero delays, 5 consecutive years (platform eval)MITRE Managed Services: 100% detection of 15 attack steps, best signal-to-noise ratio |
| Founded | 1996 | 2013 |
| Data retention | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. | Singularity Complete: 14 days. Singularity Commercial: 30 days. Enterprise: 90 days. Extended retention available as add-on up to 3 years. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between r-tec IT Security and SentinelOne?
r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SentinelOne is a Platform vendor that is platform-native (requires their own security stack). SLA commitments differ: r-tec IT Security offers ≤1 hour, SentinelOne offers Not disclosed. r-tec IT Security covers 0 attack surfaces in base pricing vs. 3 for SentinelOne.
How do r-tec IT Security and SentinelOne differ in response capabilities?
r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. SentinelOne supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is included with r-tec IT Security and not included with SentinelOne.
How does r-tec IT Security pricing compare to SentinelOne?
r-tec IT Security pricing: Not published. SentinelOne pricing: SentinelOne platform pricing is separate from the MDR add-on. Third-party comparison data reports Vigilance MDR around $15-30+/endpoint/year, while SentinelOne public platform tiers and enterprise bundles remain separate or custom.. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Watch for with SentinelOne: Platform license ($179.99-$229.99/endpoint/year) is required before MDR, significant prerequisite cost; MDR pricing is a bolt-on fee not shown on the public pricing page.
Should I choose r-tec IT Security or SentinelOne?
Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Choose SentinelOne if: organizations already running SentinelOne Singularity wanting platform-native MDR without adding another vendor. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement. SentinelOne is not ideal for organizations running CrowdStrike, Microsoft Defender, or any non-SentinelOne EDR, platform-native lock-in.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.