Pondurance vs SISA ProACT
Pondurance is a Pure-play MDR that works with your existing tools. SISA ProACT is a Services firm that works with your existing tools. Pondurance targets SMB and Mid-market organizations; SISA ProACT serves Mid-market and Enterprise. Pondurance includes 2 attack surfaces in base pricing (Endpoint, Identity), compared to 0 for SISA ProACT ().
Buyer brief
Pondurance is a Pure-play MDR that works with your existing tools. SISA ProACT is a Services firm that works with your existing tools. Pondurance targets SMB and Mid-market organizations; SISA ProACT serves Mid-market and Enterprise. Pondurance includes 2 attack surfaces in base pricing (Endpoint, Identity), compared to 0 for SISA ProACT ().
Pondurance (Pure-play MDR) and SISA ProACT (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Pondurance's affordable, technology-agnostic mdr for us mid-market buyers in regulated industries, with a risk... or SISA ProACT's sisa proact fits payment-sector buyers that want mdr tied to forensics, pci expertise and ai-assi....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations that want a $2M breach warranty and HITRUST readiness consulting from one vendor | Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | $2,000,000 | None listed |
- Best fit
- Organizations that want a $2M breach warranty and HITRUST readiness consulting from one vendor
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- $2,000,000
- Best fit
- Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | PonduranceTECH-AGNOSTIC | SISA ProACTTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeSentinelOneMicrosoft Defender | Customer EDR |
| SIEM integrations | None listed | Customer SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Disable accountsCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published. Custom quotes only. Reviews describe pricing as affordable relative to competitors. | Not published |
| Minimum seats | None | None |
| Breach warranty | $2,000,000 | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | + Optional | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | + Optional | ~ Limited |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | Business hours |
| Pricing model | Per-endpoint for endpoint MDR. Network MDR priced by bandwidth. Log MDR priced by GB/day ingestion. Custom quotes. | Custom quote. SISA does not publish ProACT MDR package pricing. |
| Hidden cost warnings | Incident response is NOT included in base MDR. Separate retainer required for the 2-hour response commitment.. Network MDR, Log MDR, and Pondurance for Microsoft are all separate products with separate pricing on top of endpoint MDR. RansomSnare module is a separate license on top of MDR (free promotion for new customers may be time-limited). Cloud, SaaS (M365), and network coverage each require purchasing separate product modules beyond base endpoint MDR | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. ProACT lists many stack components, including SIEM, EDR, CASB, UEBA, SOAR, threat hunting and dark web monitoring, so buyers should confirm which are included in the base quote.. Response automation is a major part of the pitch, so pre-approved SOAR actions and rollback rules should be documented before go-live.. DFIR and payment forensic services are adjacent SISA services, so buyers should confirm what investigation and response work is included in MDR. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, ProACT Agentic SOC, ProACT MXDR, DFIR Retainer Services |
| Channels | EmailPortalPhone | Portal |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North America | |
| Onboarding | Not published. Reviews describe setup as straightforward. | Not published. SISA says ProACT can use a customized and scalable stack with cloud and on-premise deployment options, but no standard onboarding duration was found. |
| Industry focus | HealthcareFinancial ServicesGovernmentEducationManufacturingRetail | PaymentsFintechFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Under 15 minutes (vendor marketing claim, described as 'typical time to remediation') | Not published |
| Community view | Gartner Peer Insights 5.0/5 but only 2 reviews, too small to draw conclusions. Named in Gartner 2024 Market Guide for MDR as the only 'risk-based' vendor. Almost no presence on G2, PeerSpot, or Reddit. Glassdoor 2.4/5 (36 reviews) with recurring complaints about leadership and employee turnover. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on SISA's payment-security focus, ProACT Agentic SOC, forensic intelligence, 1,000+ customer claim, 40+ country footprint and PCI forensic-investigation credentials. Buyers should validate pricing, SOC delivery model, response authority and non-payment use cases directly. |
| Compliance | – | PCI DSSPCI PINPCI 3DSPCI P2PEPCI S3PCI S-SLCPCI MPoCSWIFTGDPR |
| Certifications | Certified Common Security Framework Practitioners (CCSFP) on staff | PCI Global Payment Forensic InvestigatorPCI Qualified Security AssessorPCI-recognized laboratory for MPoC security evaluationsPCI GEAR committee member |
| Founded | 2008 | 2006 |
| Data retention | Not published. | SISA says ProACT supports PCI-compliant cloud deployments and on-premise options for data localization requirements, including custom Kubernetes and GCP environments. No standard public MDR retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Pondurance and SISA ProACT?
Pondurance is a Pure-play MDR that is technology-agnostic (works with your existing tools). SISA ProACT is a Services firm that is technology-agnostic (works with your existing tools). Pondurance covers 2 attack surfaces in base pricing vs. 0 for SISA ProACT.
How do Pondurance and SISA ProACT differ in response capabilities?
Pondurance supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. SISA ProACT supports 2 autonomous actions (account disable, custom playbooks) and approval is configurable.
How does Pondurance pricing compare to SISA ProACT?
Pondurance pricing: Not published. Custom quotes only. Reviews describe pricing as affordable relative to competitors.. SISA ProACT pricing: Not published. Watch for with Pondurance: Incident response is NOT included in base MDR. Separate retainer required for the 2-hour response commitment.; Network MDR, Log MDR, and Pondurance for Microsoft are all separate products with separate pricing on top of endpoint MDR. Watch for with SISA ProACT: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment..
Should I choose Pondurance or SISA ProACT?
Choose Pondurance if: uS mid-market organizations in healthcare, financial services, or government wanting affordable MDR for regulated environments. Choose SISA ProACT if: banks, payment processors, fintechs and payment ecosystem buyers that want MDR informed by forensic-investigation experience. Pondurance is not ideal for international organizations needing non-US SOC coverage or multilingual support. SISA ProACT is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.