Performanta vs Kaseya MDR
Performanta is a Services firm that works with your existing tools. Kaseya MDR is a MSP-channel that works with your existing tools. Performanta targets Mid-market and Enterprise organizations; Kaseya MDR serves SMB and Mid-market.
Buyer brief
Performanta is a Services firm that works with your existing tools. Kaseya MDR is a MSP-channel that works with your existing tools. Performanta targets Mid-market and Enterprise organizations; Kaseya MDR serves SMB and Mid-market.
Performanta (Services firm) and Kaseya MDR (MSP-channel) serve different buyer profiles. Your decision depends on whether you prioritize Performanta's performanta fits buyers that want microsoft-centered mdr with safe xdr, managed soc and incident-... or Kaseya MDR's kaseya mdr is strongest for msps that want rocketcyber-style managed soc coverage tied into kasey....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Buyers already committed to Microsoft Defender and Sentinel that want a services firm to manage detection and response | MSPs that want white-labeled MDR across endpoints, Microsoft 365, Entra ID and firewalls |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Own agent required |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Buyers already committed to Microsoft Defender and Sentinel that want a services firm to manage detection and response
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- MSPs that want white-labeled MDR across endpoints, Microsoft 365, Entra ID and firewalls
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | PerformantaTECH-AGNOSTIC | Kaseya MDRTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | SentinelOneSophosBitdefenderWebrootBlackBerry CylanceDeep Instinct Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Custom quote. No public per-endpoint price found. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | Not offered |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Performanta does not publish MDR, Safe XDR or managed SOC package pricing. | Custom quote. Kaseya publishes a pricing request page and says Kaseya MDR is available as a standalone offering and within Kaseya 365 Endpoint Pro. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The explicit MDR offer is tied to Defender for Endpoint, so Microsoft licensing and customer tenant readiness can drive total cost.. Public pages do not define default MDR response authority, so buyers need the managed-technology boundary in writing.. Cloud and SaaS coverage appear tied to Microsoft security controls and Safe XDR scope, so non-Microsoft telemetry should be confirmed early.. Incident response is listed as a consulting service, so buyers should confirm what is included in MDR versus a separate incident-response engagement. | RocketCyber is transitioning into Kaseya MDR, so buyers should confirm which platform, retention terms and response capabilities are included in the quote.. Kaseya packaging can bundle MDR with endpoint management, EDR, backup and automation, which makes direct MDR-only comparison harder.. Community sentiment around Kaseya contract terms and support is mixed, even when some MSPs praise RocketCyber SOC responsiveness.. No public MDR-specific SLA or independent detection benchmark was found. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed SOC, Safe XDR, MDR for Defender for Endpoint | Custom |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | EuropeAfrica | North AmericaEurope |
| Onboarding | Not published. Performanta describes scoping, discovery, prioritisation, validation and mobilisation stages for Safe XDR, but no standard implementation duration was found. | Kaseya describes cloud-based deployment with no on-site hardware and says protection can start in minutes. A public standard onboarding timeline for MDR customers was not found. |
| Industry focus | Financial ServicesEducationHealthcareGovernmentRetailProfessional ServicesAgricultureTelecommunicationsManufacturingTransportationTourism | Managed Service ProvidersSMBFinancial ServicesProfessional ServicesHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Performanta's Microsoft security focus, UK and South Africa SOC operations, Safe XDR platform, threat-hunting process and incident-response consulting depth. Buyers should validate pricing, response authority, non-Microsoft telemetry support and exact incident-response inclusion directly. | MSP community signal is split. Several practitioners praise RocketCyber SOC responsiveness and value inside Kaseya bundles, while others distrust Kaseya ownership, contracts, support or the Datto/Kaseya stack around it. Treat RocketCyber service quality and Kaseya commercial fit as separate diligence tracks. |
| Compliance | – | SOC 2HIPAA |
| Certifications | – | SOC 2 |
| Founded | 2010 | 2000 |
| Data retention | Not published. Performanta says it monitors customer environments and SIEM platforms, but no standard public MDR log-retention period or data-residency term was found. | Kaseya's current MDR page says Kaseya MDR includes 400-day log retention. Older RocketCyber documentation and legal pages should be checked during quote review to confirm which retention terms apply to the deployed platform. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Performanta and Kaseya MDR?
Performanta is a Services firm that is technology-agnostic (works with your existing tools). Kaseya MDR is a MSP-channel that is technology-agnostic (works with your existing tools).
How do Performanta and Kaseya MDR differ in response capabilities?
Performanta supports 1 autonomous actions (custom playbooks) and approval is configurable. Kaseya MDR supports 3 autonomous actions (custom playbooks, endpoint isolation, process termination) and approval is configurable.
How does Performanta pricing compare to Kaseya MDR?
Performanta pricing: Not published. Kaseya MDR pricing: Custom quote. No public per-endpoint price found.. Watch for with Performanta: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The explicit MDR offer is tied to Defender for Endpoint, so Microsoft licensing and customer tenant readiness can drive total cost.. Watch for with Kaseya MDR: RocketCyber is transitioning into Kaseya MDR, so buyers should confirm which platform, retention terms and response capabilities are included in the quote.; Kaseya packaging can bundle MDR with endpoint management, EDR, backup and automation, which makes direct MDR-only comparison harder..
Should I choose Performanta or Kaseya MDR?
Choose Performanta if: buyers already committed to Microsoft Defender and Sentinel that want a services firm to manage detection and response. Choose Kaseya MDR if: mSPs that want white-labeled MDR across endpoints, Microsoft 365, Entra ID and firewalls. Performanta is not ideal for buyers that need public MDR pricing before sales. Kaseya MDR is not ideal for buyers avoiding Kaseya contracts or vendor consolidation.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.