PAGO Networks vs Sapphire
PAGO Networks is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. PAGO Networks targets SMB, Mid-market, and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. PAGO Networks includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
PAGO Networks is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. PAGO Networks targets SMB, Mid-market, and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. PAGO Networks includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
PAGO Networks (Pure-play MDR) and Sapphire (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize PAGO Networks's apac-focused mdr with active remediation, multi-vendor edr/xdr support via stellar cyber, dark we... or Sapphire's sapphire mdr is strongest for uk buyers that value local ownership, a crest-accredited uk soc and....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations headquartered in Korea or APAC needing MDR with Korean and Southeast Asian language support | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Not published | Custom quote |
| Response authority | 5/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Organizations headquartered in Korea or APAC needing MDR with Korean and Southeast Asian language support
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | PAGO NetworksTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneDeep Instinct | EDR toolsMicrosoft technologies |
| SIEM integrations | Stellar Cyber Open XDR | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | Not offered | ~ Limited |
| SaaS apps | Not offered | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quotes based on endpoint/device count and coverage scope. No published pricing tiers. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | No published pricing. Requires custom quote, so budget planning without a sales call is impossible.. Requires a compatible EDR platform (SentinelOne, Deep Instinct) or integration via Stellar Cyber Open XDR. Factor in EDR licensing if you don't already have one.. OT/ICS coverage is a separate add-on via a CyberXCenter partnership, not part of the base MDR service.. Most documentation, case studies, and support materials are in Korean. English-language resources are limited. | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Asia-Pacific | Europe |
| Onboarding | Not published | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | ManufacturingChemicalSemiconductorRetailTechnologyFinancial Services | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | MSSP Alert Top 250 (2025). Gartner Peer Insights shows 5.0/5 across 50+ reviews, though most reviewers are from APAC. Great Place To Work certified 2025-2026. Very little visibility in Western cybersecurity communities. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | – | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | MSSP Alert Top 250 (2025)Great Place To Work Certified 2025-2026 | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2017 | 1996 |
| Data retention | Not published | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between PAGO Networks and Sapphire?
PAGO Networks is a Pure-play MDR that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). PAGO Networks covers 2 attack surfaces in base pricing vs. 4 for Sapphire.
How do PAGO Networks and Sapphire differ in response capabilities?
PAGO Networks supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does PAGO Networks pricing compare to Sapphire?
PAGO Networks pricing: Custom-quoted pricing. Sapphire pricing: Not published. Watch for with PAGO Networks: No published pricing. Requires custom quote, so budget planning without a sales call is impossible.; Requires a compatible EDR platform (SentinelOne, Deep Instinct) or integration via Stellar Cyber Open XDR. Factor in EDR licensing if you don't already have one.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose PAGO Networks or Sapphire?
Choose PAGO Networks if: organizations headquartered in Korea or APAC needing MDR with Korean and Southeast Asian language support. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. PAGO Networks is not ideal for north American or European organizations needing SOC presence in those regions (PAGO has no operational SOCs there yet). Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.