OpenText vs Performanta
OpenText is a Pure-play MDR that works with your existing tools. Performanta is a Services firm that works with your existing tools. OpenText targets SMB and Mid-market organizations; Performanta serves Mid-market and Enterprise. OpenText includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 2 for Performanta (Endpoint, Identity).
Buyer brief
OpenText is a Pure-play MDR that works with your existing tools. Performanta is a Services firm that works with your existing tools. OpenText targets SMB and Mid-market organizations; Performanta serves Mid-market and Enterprise. OpenText includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 2 for Performanta (Endpoint, Identity).
OpenText (Pure-play MDR) and Performanta (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize OpenText's sensible fit for smaller it teams that want opentext's threat intelligence and a 24/7 soc layered... or Performanta's performanta fits buyers that want microsoft-centered mdr with safe xdr, managed soc and incident-....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | SMB and lower mid-market organizations that want a SOC layer over their existing endpoint stack | Buyers already committed to Microsoft Defender and Sentinel that want a services firm to manage detection and response |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Approval required | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- SMB and lower mid-market organizations that want a SOC layer over their existing endpoint stack
- Price
- Custom quote
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Buyers already committed to Microsoft Defender and Sentinel that want a services firm to manage detection and response
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | OpenTextTECH-AGNOSTIC | PerformantaTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeSentinelOneSophosCarbon BlackBitdefender Microsoft Defender | Microsoft Defender |
| SIEM integrations | Splunk Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote, not published. Sold direct and through OpenText partner channel. | Custom quote. Performanta does not publish MDR, Safe XDR or managed SOC package pricing. |
| Hidden cost warnings | Co-managed model means the customer's team still does the actual containment work. No published SLA, contractual response commitments must be negotiated. Headline detection metrics come from a 2021 launch announcement and have not been independently verified | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The explicit MDR offer is tied to Defender for Endpoint, so Microsoft licensing and customer tenant readiness can drive total cost.. Public pages do not define default MDR response authority, so buyers need the managed-technology boundary in writing.. Cloud and SaaS coverage appear tied to Microsoft security controls and Safe XDR scope, so non-Microsoft telemetry should be confirmed early.. Incident response is listed as a consulting service, so buyers should confirm what is included in MDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, Managed SOC, Safe XDR, MDR for Defender for Endpoint |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North America | EuropeAfrica |
| Onboarding | Not published | Not published. Performanta describes scoping, discovery, prioritisation, validation and mobilisation stages for Safe XDR, but no standard implementation duration was found. |
| Industry focus | SMBHealthcareFinancial ServicesPublic Sector | Financial ServicesEducationHealthcareGovernmentRetailProfessional ServicesAgricultureTelecommunicationsManufacturingTransportationTourism |
| MTTD | Less than 30 minutes (vendor-published, 2021 launch claim) | Not published |
| MTTR | Not published | Not published |
| Community view | Public review coverage of OpenText Core MDR is thin. Capterra lists the product with zero reviews, and there is no Gartner Peer Insights MDR profile or G2 page with a meaningful review base. Practitioner discussion mostly references the broader OpenText Cybersecurity portfolio and the Webroot heritage rather than the MDR service itself. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Performanta's Microsoft security focus, UK and South Africa SOC operations, Safe XDR platform, threat-hunting process and incident-response consulting depth. Buyers should validate pricing, response authority, non-Microsoft telemetry support and exact incident-response inclusion directly. |
| Compliance | Not published | – |
| Certifications | Not published | – |
| Founded | 1991 | 2010 |
| Data retention | Not published | Not published. Performanta says it monitors customer environments and SIEM platforms, but no standard public MDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between OpenText and Performanta?
OpenText is a Pure-play MDR that is technology-agnostic (works with your existing tools). Performanta is a Services firm that is technology-agnostic (works with your existing tools). OpenText covers 4 attack surfaces in base pricing vs. 2 for Performanta.
How do OpenText and Performanta differ in response capabilities?
OpenText supports 1 autonomous actions (custom playbooks) and requires approval before acting. Performanta supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does OpenText pricing compare to Performanta?
OpenText pricing: Not published. Performanta pricing: Not published. Watch for with OpenText: Co-managed model means the customer's team still does the actual containment work; No published SLA, contractual response commitments must be negotiated. Watch for with Performanta: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The explicit MDR offer is tied to Defender for Endpoint, so Microsoft licensing and customer tenant readiness can drive total cost..
Should I choose OpenText or Performanta?
Choose OpenText if: sMB and lower mid-market organizations that want a SOC layer over their existing endpoint stack. Choose Performanta if: buyers already committed to Microsoft Defender and Sentinel that want a services firm to manage detection and response. OpenText is not ideal for buyers who need analysts to isolate endpoints or kill processes without customer approval. Performanta is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.