NVISO vs Sapphire
NVISO and Sapphire are both Services firms that work with your existing tools. NVISO targets Mid-market and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise. NVISO includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
NVISO and Sapphire are both Services firms that work with your existing tools. NVISO targets Mid-market and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise. NVISO includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Sapphire offers broader coverage (4 surfaces vs. 3). NVISO may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European mid-market and enterprise buyers that want MDR delivered from a European cybersecurity firm | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European mid-market and enterprise buyers that want MDR delivered from a European cybersecurity firm
- Price
- Not published
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | NVISOTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Palo Alto CortexMicrosoft DefenderSentinelOne | EDR toolsMicrosoft technologies |
| SIEM integrations | Microsoft SentinelElastic | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on managed service scope, telemetry sources, portal and ITSM integration, detection analytics, threat hunting, incident response support and platform choices such as Cortex, SentinelOne or Microsoft tooling. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | No public price floor or package table was found.. The service is technology-agnostic, but buyers choosing Cortex or Microsoft tooling should price platform licensing separately.. NVISO CSIRT support backs the MDR service, but buyers should confirm which DFIR hours are included and what requires a separate retainer.. The portal exposes SLA status, but public materials do not publish fixed response-time terms or service credits.. No public breach warranty or trial was found. | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Custom | Custom |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | Europe |
| Onboarding | Not published. Scope depends on telemetry sources, ITSM integration, platform choices and whether NVISO runs a dedicated, co-managed or outsourced operational model. | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | Financial ServicesTechnologyGovernmentManufacturingAerospaceCritical Infrastructure | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | NVISO has credible European security-operations and incident-response evidence, including MITRE managed-services participation and public customer references, but public MDR-specific peer review volume is limited. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | ISO 27001GDPR | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | ISO 27001SOC 2 attestation, type not publishedSOC-CMM Gold PartnerPalo Alto Networks Cortex XMDR SpecializationMicrosoft Intelligent Security Association memberMicrosoft Security Solutions Partner | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2013 | 1996 |
| Data retention | Not published for MDR. Retention depends on the customer's monitoring platforms and contract scope. | Not published as a standard MDR retention period. |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between NVISO and Sapphire?
NVISO is a Services firm that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). NVISO covers 3 attack surfaces in base pricing vs. 4 for Sapphire.
How do NVISO and Sapphire differ in response capabilities?
NVISO supports 1 autonomous actions (custom playbooks) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with NVISO and included with Sapphire.
How does NVISO pricing compare to Sapphire?
NVISO pricing: Custom-quoted pricing. Sapphire pricing: Not published. Watch for with NVISO: No public price floor or package table was found.; The service is technology-agnostic, but buyers choosing Cortex or Microsoft tooling should price platform licensing separately.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose NVISO or Sapphire?
Choose NVISO if: european mid-market and enterprise buyers that want MDR delivered from a European cybersecurity firm. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. NVISO is not ideal for buyers needing public per-endpoint pricing before a sales call. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.