NRI SecureTechnologies vs Sapphire
NRI SecureTechnologies and Sapphire are both Services firms that work with your existing tools. NRI SecureTechnologies targets Mid-market and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise. NRI SecureTechnologies includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
NRI SecureTechnologies and Sapphire are both Services firms that work with your existing tools. NRI SecureTechnologies targets Mid-market and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise. NRI SecureTechnologies includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
NRI SecureTechnologies offers broader coverage (5 surfaces vs. 4). Sapphire may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Japanese enterprises and APJ subsidiaries that want a Tokyo-headquartered SOC and Japanese-language support | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Japanese enterprises and APJ subsidiaries that want a Tokyo-headquartered SOC and Japanese-language support
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | NRI SecureTechnologiesTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft Defender | EDR toolsMicrosoft technologies |
| SIEM integrations | Microsoft Sentinel | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote, varies by monitoring scope, license count, users and support duration. Sold direct. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | Pricing is fully custom, no public benchmarks to anchor negotiation. Contractual SLA language must be requested, no default response time is published. Detection metrics are not published, customers cannot benchmark MTTD or MTTR ahead of signing | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | Asia-PacificNorth America | Europe |
| Onboarding | Not published | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | Financial ServicesGovernmentManufacturingPharmaceuticalsRetailMedia | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | NRI Secure has very limited English-language community review presence on G2, Gartner Peer Insights and PeerSpot for its MDR service specifically. Most public references come from Japanese enterprise press and NRI Group communications rather than independent buyer reviews. Buyers will need direct customer references. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | SOC 2 Type II | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | SOC 2 Type II (NRI Secure North America Branch, Oct 2023) | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2000 | 1996 |
| Data retention | Not published | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between NRI SecureTechnologies and Sapphire?
NRI SecureTechnologies is a Services firm that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). NRI SecureTechnologies covers 5 attack surfaces in base pricing vs. 4 for Sapphire.
How do NRI SecureTechnologies and Sapphire differ in response capabilities?
NRI SecureTechnologies supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does NRI SecureTechnologies pricing compare to Sapphire?
NRI SecureTechnologies pricing: Not published. Sapphire pricing: Not published. Watch for with NRI SecureTechnologies: Pricing is fully custom, no public benchmarks to anchor negotiation; Contractual SLA language must be requested, no default response time is published. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose NRI SecureTechnologies or Sapphire?
Choose NRI SecureTechnologies if: japanese enterprises and APJ subsidiaries that want a Tokyo-headquartered SOC and Japanese-language support. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. NRI SecureTechnologies is not ideal for buyers who need published SLA commitments and independently validated detection metrics. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.