mnemonic vs Sapphire
mnemonic and Sapphire are both Services firms that work with your existing tools. mnemonic targets Mid-market and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise. mnemonic includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
mnemonic and Sapphire are both Services firms that work with your existing tools. mnemonic targets Mid-market and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise. mnemonic includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Sapphire offers broader coverage (4 surfaces vs. 3). mnemonic may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European mid-market and enterprise buyers that want a Nordic MDR provider | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Not published | Custom quote |
| Response authority | 3/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European mid-market and enterprise buyers that want a Nordic MDR provider
- Price
- Not published
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | mnemonicTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft DefenderArgus Endpoint Responder | EDR toolsMicrosoft technologies |
| SIEM integrations | Argus MDR platformMicrosoft Sentinel | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on service plan, telemetry scope, Microsoft, CrowdStrike, Wiz, Zscaler or third-party technology used, and any custom playbooks, reporting or account management. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | No public MDR price floor or tier table was found.. Argus MDR is modular, so buyers should confirm which telemetry areas and plan tier are included in the base quote.. Endpoint isolation depends on Argus Endpoint Responder and the selected endpoint stack.. The Wiz service uses O3 Cyber optionally for posture improvement, so confirm whether that work is included.. No public fixed response-time SLA, breach warranty or trial was found. | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Custom | Custom |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | Europe |
| Onboarding | Not published. Scope depends on the selected service plan, Microsoft, CrowdStrike, Wiz, network and OT telemetry, and whether custom playbooks or account management are included. | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | HealthcareFinancial ServicesGovernmentCritical InfrastructureTechnologyManufacturing | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | mnemonic has long-running European MDR, incident-response and threat-intelligence evidence, but public MDR-specific peer review volume is limited. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | ISO 27001GDPR | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | ISO 27001:2022ISO 9001:2015ISO 14001:2015SOC 2, type not publishedEco-LighthouseMicrosoft Cloud Security advanced specializationMicrosoft Threat Protection advanced specializationWiz Integration Network member | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2000 | 1996 |
| Data retention | Not published for MDR. Retention depends on the selected Argus modules, customer telemetry sources and deployment model. | Not published as a standard MDR retention period. |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between mnemonic and Sapphire?
mnemonic is a Services firm that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). mnemonic covers 3 attack surfaces in base pricing vs. 4 for Sapphire.
How do mnemonic and Sapphire differ in response capabilities?
mnemonic supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does mnemonic pricing compare to Sapphire?
mnemonic pricing: Custom-quoted pricing. Sapphire pricing: Not published. Watch for with mnemonic: No public MDR price floor or tier table was found.; Argus MDR is modular, so buyers should confirm which telemetry areas and plan tier are included in the base quote.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose mnemonic or Sapphire?
Choose mnemonic if: european mid-market and enterprise buyers that want a Nordic MDR provider. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. mnemonic is not ideal for sMBs looking for public per-endpoint pricing. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.