MAD Security vs r-tec IT Security
MAD Security and r-tec IT Security are both Services firms that work with your existing tools. MAD Security targets Mid-market and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. MAD Security includes 1 attack surfaces in base pricing (Endpoint), compared to 0 for r-tec IT Security ().
Buyer brief
MAD Security and r-tec IT Security are both Services firms that work with your existing tools. MAD Security targets Mid-market and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. MAD Security includes 1 attack surfaces in base pricing (Endpoint), compared to 0 for r-tec IT Security ().
MAD Security offers broader coverage (1 surfaces vs. 0). r-tec IT Security may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth |
| Price | MSS example: $24K-$90K/yr; not MDR-only | Custom quote |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements
- Price
- MSS example: $24K-$90K/yr; not MDR-only
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | MAD SecurityTECH-AGNOSTIC | r-tec IT SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | None listed | CrowdStrikeMicrosoft Defender XDR |
| SIEM integrations | None listed | ExabeamMicrosoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: Optional add-onOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Custom pricing. A vendor-published MAD Security cost-comparison PDF gives $24,000-$90,000 per year as an example average for SMB managed security services, but it is not an MDR-specific quote and says pricing varies. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ~ Limited | Not offered |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | Not offered |
| Network | + Optional | ~ Limited |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing. MAD Security publishes a broad managed security services cost comparison, but does not publish MDR-specific price bands, minimums, per-endpoint pricing or log-volume pricing. | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. |
| Hidden cost warnings | Confirm whether MDR is quoted as a standalone endpoint service or bundled into SOC-as-a-Service.. Confirm whether NDR, cloud telemetry, identity correlation and OT/IT monitoring are included or separate services.. Ask which tools are included in the MDR fee, since public pages do not name a standard EDR or SIEM platform.. The public $24,000-$90,000 annual example is for managed security services broadly, not a scoped MDR quote.. No public MDR SLA table, service-credit terms or breach warranty were found. | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. |
| Data portability | Partial | Partial |
| Contract terms | Custom | Basic, Premium, Custom |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North America | Europe |
| Onboarding | Not published as a standard MDR onboarding timeline. | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. |
| Industry focus | Defense Industrial BaseGovernmentMaritimeState and Local GovernmentFinancial ServicesTechnologyHigher EducationManufacturing | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | MAD Security has clear regulated-sector positioning and public MSSP Alert recognition, but independent MDR buyer-review signal is thin. No meaningful G2, Gartner Peer Insights or PeerSpot MDR review profile was found in this pass. | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. |
| Compliance | CMMCDFARSNIST SP 800-171NIST 800-53FISMAFedRAMPMTSACJISHIPAA | ISO 27001ISO 9001KRITISGDPR |
| Certifications | CMMC Level 2 CertifiedCMMC Registered Provider OrganizationService-Disabled Veteran-Owned Small Business | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification |
| Founded | 2010 | 1996 |
| Data retention | Not published | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between MAD Security and r-tec IT Security?
MAD Security is a Services firm that is technology-agnostic (works with your existing tools). r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: MAD Security offers Not disclosed, r-tec IT Security offers ≤1 hour. MAD Security covers 1 attack surfaces in base pricing vs. 0 for r-tec IT Security.
How do MAD Security and r-tec IT Security differ in response capabilities?
MAD Security supports 1 autonomous actions (custom playbooks) and approval is configurable. r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with MAD Security and included with r-tec IT Security.
How does MAD Security pricing compare to r-tec IT Security?
MAD Security pricing: Custom pricing. A vendor-published MAD Security cost-comparison PDF gives $24,000-$90,000 per year as an example average for SMB managed security services, but it is not an MDR-specific quote and says pricing varies.. r-tec IT Security pricing: Not published. Watch for with MAD Security: Confirm whether MDR is quoted as a standalone endpoint service or bundled into SOC-as-a-Service.; Confirm whether NDR, cloud telemetry, identity correlation and OT/IT monitoring are included or separate services.. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00..
Should I choose MAD Security or r-tec IT Security?
Choose MAD Security if: defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements. Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. MAD Security is not ideal for buyers that need MDR-specific pricing, minimums and packaged tiers before talking to sales. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.