Macquarie Government vs OpenText
Macquarie Government is a Services firm that works with your existing tools. OpenText is a Pure-play MDR that works with your existing tools. Macquarie Government targets Enterprise organizations; OpenText serves SMB and Mid-market. Macquarie Government includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 4 for OpenText (Endpoint, Cloud, SaaS, Network).
Buyer brief
Macquarie Government is a Services firm that works with your existing tools. OpenText is a Pure-play MDR that works with your existing tools. Macquarie Government targets Enterprise organizations; OpenText serves SMB and Mid-market. Macquarie Government includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 4 for OpenText (Endpoint, Cloud, SaaS, Network).
Macquarie Government (Services firm) and OpenText (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Macquarie Government's macquarie government is strongest for australian agencies that need sovereign socaas backed by lo... or OpenText's sensible fit for smaller it teams that want opentext's threat intelligence and a 24/7 soc layered....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Australian Commonwealth and state agencies that require sovereign onshore SOCaaS and MDR | SMB and lower mid-market organizations that want a SOC layer over their existing endpoint stack |
| Price | Custom quote | Custom quote |
| Response authority | 3/6 actions · Configurable | 1/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Australian Commonwealth and state agencies that require sovereign onshore SOCaaS and MDR
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- SMB and lower mid-market organizations that want a SOC layer over their existing endpoint stack
- Price
- Custom quote
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Macquarie GovernmentTECH-AGNOSTIC | OpenTextTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint security toolsWorkstation logs | CrowdStrikeMicrosoft DefenderSentinelOneSophosCarbon BlackBitdefender |
| SIEM integrations | Macquarie Government SIEMaaSSplunk EnterpriseCustomer SIEM platforms | Microsoft SentinelSplunk |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | IsolateContainCustom playbooks | Custom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom government subscription and procurement model. SOCaaS, SIEMaaS and SASE pricing is not published. | Custom quote, not published. Sold direct and through OpenText partner channel. |
| Hidden cost warnings | The service is explicitly built for Australian Commonwealth and state government agencies, so private-sector and non-Australian buyers may not be eligible or may not fit the operating model.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits or formal MDR SLAs.. SOCaaS is closely tied to Macquarie Government SIEMaaS, Splunk, sovereign hosting, SASE and gateway services; model migration work if replacing the service later.. Buyers should document which automated response actions are allowed by default and which require agency approval.. Log retention, ingestion, secure cloud, SASE and CTI options can materially change the total contract scope. | Co-managed model means the customer's team still does the actual containment work. No published SLA, contractual response commitments must be negotiated. Headline detection metrics come from a 2021 launch announcement and have not been independently verified |
| Data portability | Partial | Partial |
| Contract terms | SOCaaS subscription, SIEMaaS subscription, SASE for Government, Custom government procurement | Annual |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | APAC | North America |
| Onboarding | Not published. Macquarie Government describes customized playbooks aligned with agency security processes and integration with existing security systems. | Not published |
| Industry focus | GovernmentDefensePublic SectorCritical Infrastructure | SMBHealthcareFinancial ServicesPublic Sector |
| MTTD | Not published | Less than 30 minutes (vendor-published, 2021 launch claim) |
| MTTR | Not published | Not published |
| Community view | Macquarie Government has strong vendor-controlled evidence for Australian government sovereignty, 24x7 SOC operations, SIEMaaS, threat intelligence and SASE integration, but little independent MDR-specific buyer-review signal in public communities. Government buyers should use procurement references to validate analyst quality, response authority, onboarding effort and Splunk/log-volume cost exposure. | Public review coverage of OpenText Core MDR is thin. Capterra lists the product with zero reviews, and there is no Gartner Peer Insights MDR profile or G2 page with a meaningful review base. Practitioner discussion mostly references the broader OpenText Cybersecurity portfolio and the Webroot heritage rather than the MDR service itself. |
| Compliance | Essential 8ISMIRAPASDACSCDISP | Not published |
| Certifications | NV1-cleared specialistsIndustry Security Program memberAustralian Government Strategic certified data centresPROTECTED-level secure web gateway assessmentIRAP-aligned virtual services gateway language | Not published |
| Founded | – | 1991 |
| Data retention | SIEMaaS pages describe sovereign local hosting and storage of up to seven years of security and event information. Public pages do not publish default retention for SOCaaS contracts or export terms. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Macquarie Government and OpenText?
Macquarie Government is a Services firm that is technology-agnostic (works with your existing tools). OpenText is a Pure-play MDR that is technology-agnostic (works with your existing tools). Macquarie Government covers 3 attack surfaces in base pricing vs. 4 for OpenText.
How do Macquarie Government and OpenText differ in response capabilities?
Macquarie Government supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. OpenText supports 1 autonomous actions (custom playbooks) and requires approval before acting.
How does Macquarie Government pricing compare to OpenText?
Macquarie Government pricing: Not published. OpenText pricing: Not published. Watch for with Macquarie Government: The service is explicitly built for Australian Commonwealth and state government agencies, so private-sector and non-Australian buyers may not be eligible or may not fit the operating model.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits or formal MDR SLAs.. Watch for with OpenText: Co-managed model means the customer's team still does the actual containment work; No published SLA, contractual response commitments must be negotiated.
Should I choose Macquarie Government or OpenText?
Choose Macquarie Government if: australian Commonwealth and state agencies that require sovereign onshore SOCaaS and MDR. Choose OpenText if: sMB and lower mid-market organizations that want a SOC layer over their existing endpoint stack. Macquarie Government is not ideal for private-sector or non-Australian buyers that do not need a government-specific sovereign provider. OpenText is not ideal for buyers who need analysts to isolate endpoints or kill processes without customer approval.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.