Macnica vs r-tec IT Security
Macnica and r-tec IT Security are both Services firms that work with your existing tools. Macnica targets Mid-market and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. Macnica includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 0 for r-tec IT Security ().
Buyer brief
Macnica and r-tec IT Security are both Services firms that work with your existing tools. Macnica targets Mid-market and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. Macnica includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 0 for r-tec IT Security ().
Macnica offers broader coverage (2 surfaces vs. 0). r-tec IT Security may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Japanese organizations that want local SOC monitoring and investigation reporting | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth |
| Price | Custom quote | Custom quote |
| Response authority | 2/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Japanese organizations that want local SOC monitoring and investigation reporting
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | MacnicaTECH-AGNOSTIC | r-tec IT SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike FalconTrellix EDRCustomer EDR tools | CrowdStrikeMicrosoft Defender XDR |
| SIEM integrations | Customer SIEM and log platforms | ExabeamMicrosoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | + Optional | Not offered |
| Identity | + Optional | ~ Limited |
| SaaS apps | + Optional | Not offered |
| Network | ✓ Included | ~ Limited |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote by monitored products and service scope. Public prices are not published. | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. |
| Hidden cost warnings | Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.. Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Incident response support can be separately priced depending on incident content.. CrowdStrike and Vectra AI services may have separate vendor platform licensing and support requirements.. Some support is Japanese-centric; overseas support may require separate consultation. | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. |
| Data portability | Partial | Partial |
| Contract terms | Macnica SOC Service, CrowdStrike monitoring support service, Vectra AI monitoring service, Vectra AI MDR, Ticket consultation service, Custom security service engagement | Basic, Premium, Custom |
| Channels | EmailPhone | EmailPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | APAC | Europe |
| Onboarding | Not published. Macnica describes creating a customer chart with environment diagrams, log retention status and contact flow before incident support. | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. |
| Industry focus | TechnologyFinancial ServicesRetailManufacturingHealthcarePublic SectorTelecommunications | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Macnica has strong official evidence for Japan-focused SOC monitoring, CrowdStrike support and Vectra AI monitoring/MDR options, but limited independent MDR-specific public review signal in English. Buyers should validate exact scope, analyst ownership, response authority, language support and whether the service is Macnica-led or partner-delivered. | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. |
| Compliance | – | ISO 27001ISO 9001KRITISGDPR |
| Certifications | – | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification |
| Founded | – | 1996 |
| Data retention | Not published. Macnica references log retention status as part of customer chart preparation for incident support, but public pages do not publish default retention or export rights. | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Macnica and r-tec IT Security?
Macnica is a Services firm that is technology-agnostic (works with your existing tools). r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Macnica offers Not disclosed, r-tec IT Security offers ≤1 hour. Macnica covers 2 attack surfaces in base pricing vs. 0 for r-tec IT Security.
How do Macnica and r-tec IT Security differ in response capabilities?
Macnica supports 2 autonomous actions (custom playbooks, endpoint isolation) and approval is configurable. r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Macnica and included with r-tec IT Security.
How does Macnica pricing compare to r-tec IT Security?
Macnica pricing: Not published. r-tec IT Security pricing: Not published. Watch for with Macnica: Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.; Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00..
Should I choose Macnica or r-tec IT Security?
Choose Macnica if: japanese organizations that want local SOC monitoring and investigation reporting. Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Macnica is not ideal for buyers that require public MDR pricing before sales engagement. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.