LRQA Nettitude vs Sapphire
LRQA Nettitude and Sapphire are both Services firms that work with your existing tools. LRQA Nettitude targets Mid-market and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise. LRQA Nettitude includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
LRQA Nettitude and Sapphire are both Services firms that work with your existing tools. LRQA Nettitude targets Mid-market and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise. LRQA Nettitude includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Sapphire offers broader coverage (4 surfaces vs. 2). LRQA Nettitude may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK and international mid-market or enterprise buyers that need CREST SOC-certified MDR | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- UK and international mid-market or enterprise buyers that need CREST SOC-certified MDR
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | LRQA NettitudeTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft DefenderEndpoint Detection and Response tools | EDR toolsMicrosoft technologies |
| SIEM integrations | Microsoft SentinelCrowdStrike Next-Gen SIEMCloud SIEM platforms | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Custom pricing. No public commercial per-user or per-endpoint price found. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing. Public LRQA pages do not publish MDR price bands or standard per-endpoint, per-user or per-GB pricing for the MDR service. Because MDR, SOC-as-a-Service, XDR, EDR, NDR, vulnerability management and incident response are described as a modular portfolio, buyers should confirm exactly what is in the quoted scope. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | Confirm whether Incident Response and Digital Forensics are included in the MDR contract or sold as separate retainers/services.. Confirm SIEM and EDR licensing responsibilities, especially for Microsoft Sentinel or CrowdStrike Next-Gen SIEM deployments.. No public contractual SLA or service-credit table was found.. Physical SOC location, data residency and raw log export terms should be confirmed in writing. | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Custom | Custom |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | |
| Onboarding | Not published as a standard MDR onboarding timeline. | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | Financial ServicesGovernmentHealthcareTechnologyEnergyManufacturingTransportationRetail | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | LRQA Nettitude has strong accreditation evidence, but public buyer-review signal for the MDR service itself is thin. G2's seller profile shows 3.8/5 across two Nettitude reviews, and they are not MDR-specific. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | ISO 27001PCI DSSNCSC CIRCRESTCyber EssentialsDORANIST CSFSOC 2 | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | CREST SOCCREST Penetration TestingCREST Red TeamingCREST Incident ResponseCREST Threat IntelligenceNCSC Cyber Incident Response Assured Service ProviderMicrosoft Solutions Partner for Security | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2003 | 1996 |
| Data retention | Not published | Not published as a standard MDR retention period. |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between LRQA Nettitude and Sapphire?
LRQA Nettitude is a Services firm that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). LRQA Nettitude covers 2 attack surfaces in base pricing vs. 4 for Sapphire.
How do LRQA Nettitude and Sapphire differ in response capabilities?
LRQA Nettitude supports 1 autonomous actions (custom playbooks) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with LRQA Nettitude and included with Sapphire.
How does LRQA Nettitude pricing compare to Sapphire?
LRQA Nettitude pricing: Custom pricing. No public commercial per-user or per-endpoint price found.. Sapphire pricing: Not published. Watch for with LRQA Nettitude: Confirm whether Incident Response and Digital Forensics are included in the MDR contract or sold as separate retainers/services.; Confirm SIEM and EDR licensing responsibilities, especially for Microsoft Sentinel or CrowdStrike Next-Gen SIEM deployments.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose LRQA Nettitude or Sapphire?
Choose LRQA Nettitude if: uK and international mid-market or enterprise buyers that need CREST SOC-certified MDR. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. LRQA Nettitude is not ideal for buyers requiring public pricing before engaging sales. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.