LMNTRIX vs Sapphire
LMNTRIX is a Platform vendor that requires its own security platform. Sapphire is a Services firm that works with your existing tools. LMNTRIX targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise.
Buyer brief
LMNTRIX is a Platform vendor that requires its own security platform. Sapphire is a Services firm that works with your existing tools. LMNTRIX targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise.
LMNTRIX is the choice if you want a single-vendor stack with deep integration. Sapphire is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations interested in deception technology as part of their MDR stack, not as a separate product | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Single reviewer: under $20/user/yr; unit unclear | Custom quote |
| Response authority | 5/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Organizations interested in deception technology as part of their MDR stack, not as a separate product
- Price
- Single reviewer: under $20/user/yr; unit unclear
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | LMNTRIXPLATFORM | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| ›› Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | LMNTRIX EDR (native)Third-party EDR log collection supported | EDR toolsMicrosoft technologies |
| SIEM integrations | LMNTRIX SIEM (native, integrated)Microsoft Sentinel | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not officially published. One PeerSpot reviewer reported under $20/user/year. Claims to be priced lower than competitors' licensing alone. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint tiered pricing. Channel-only (sold exclusively through MSSP and channel partners). | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | Channel-only: cannot buy direct, must go through an MSSP partner, which may add margin or limit negotiation. Small company with no outside funding. Ask about business continuity plans and what happens if the company is acquired or shuts down.. Portal still maturing. PeerSpot reviewers describe it as buggy, so factor in potential operational friction during onboarding.. All performance claims are self-reported with no MITRE evaluation or third-party benchmark. Insist on a POV to validate in your environment. | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Custom | Custom |
| Channels | SlackTeamsEmailPortalPhone | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | Straightforward deployment with minimal configuration (per PeerSpot reviewers) | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | Financial ServicesHealthcareGovernmentTechnologyCritical Infrastructure | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | <1 minute for 90% of incidents (self-reported claim) | Not published |
| MTTR | 30 minutes for 90%+ of incidents (self-reported, no independent validation) | Not published |
| Community view | High scores on review platforms but from very small sample sizes. Praised for competitive pricing, all-inclusive model, and responsive support. Criticized for buggy portal and small company size. Zero Reddit presence and no G2 listing, which limits independent validation. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | SOC 2 Type IIISO 27001PCI DSSGDPR | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | SOC 2 Type IIISO 27001PCI DSS | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2015 | 1996 |
| Data retention | Not publicly disclosed | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between LMNTRIX and Sapphire?
LMNTRIX is a Platform vendor that is platform-native (requires their own security stack). Sapphire is a Services firm that is technology-agnostic (works with your existing tools).
How do LMNTRIX and Sapphire differ in response capabilities?
LMNTRIX supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does LMNTRIX pricing compare to Sapphire?
LMNTRIX pricing: Not officially published. One PeerSpot reviewer reported under $20/user/year. Claims to be priced lower than competitors' licensing alone.. Sapphire pricing: Not published. Watch for with LMNTRIX: Channel-only: cannot buy direct, must go through an MSSP partner, which may add margin or limit negotiation; Small company with no outside funding. Ask about business continuity plans and what happens if the company is acquired or shuts down.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose LMNTRIX or Sapphire?
Choose LMNTRIX if: cost-conscious mid-market teams that want one platform covering endpoint, network, cloud, and identity without add-on fees. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. LMNTRIX is not ideal for risk-averse enterprise buyers who need vendor scale, financial backing, or third-party validated detection metrics. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.