Kudelski Security vs Sapphire
Kudelski Security is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Kudelski Security targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. Kudelski Security includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
Kudelski Security is a Pure-play MDR that works with your existing tools. Sapphire is a Services firm that works with your existing tools. Kudelski Security targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. Kudelski Security includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Kudelski Security (Pure-play MDR) and Sapphire (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Kudelski Security's technology-agnostic mdr with strong analyst recognition (gartner 8 years, forrester, bloor) and o... or Sapphire's sapphire mdr is strongest for uk buyers that value local ownership, a crest-accredited uk soc and....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise teams with existing EDR/SIEM who want a technology-agnostic MDR layer, not a rip-and-replace | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise teams with existing EDR/SIEM who want a technology-agnostic MDR layer, not a rip-and-replace
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Kudelski SecurityTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft DefenderSentinelOneSophosCarbon BlackCybereasonCisco Secure Endpoint | EDR toolsMicrosoft technologies |
| SIEM integrations | SplunkMicrosoft Sentinel | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Not publicly disclosed. Forrester TEI study (Feb 2024) modeled $22.4M in benefits vs $6.4M costs over 3 years for a composite organization. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing, not based on data volume. Modular and all-in-one subscription options. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | Four MDR variants (Resolute, CrowdStrike, Microsoft, OT) with different pricing. Clarify which product fits before quoting.. DFIR beyond containment is a separate paid engagement, not included in base MDR. OT/ICS coverage requires the dedicated MDR for OT variant, priced separately. No public pricing at all. Enterprise positioning suggests premium cost. | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Custom enterprise agreements | Custom |
| Channels | SlackPortalPhoneEmail | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | EuropeNorth America | Europe |
| Onboarding | Weeks. Starts with a business context assessment covering strategy, risk exposure, and likely threats. | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | Critical InfrastructureEnergy & UtilitiesFinancial ServicesHealthcareGovernmentManufacturing (OT/ICS) | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published as a specific number | Not published |
| MTTR | Less than 15 minutes on high-severity incidents (vendor-published, not independently validated) | Not published |
| Community view | Well-recognized by analysts (Gartner 8 years running, Forrester Strong Performer, Bloor Champion) but almost invisible in community channels. Zero meaningful reviews on G2 or PeerSpot, no Reddit discussion. Enterprise and critical infrastructure buyers don't post much, which leaves a validation gap. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | ISO 27001:2022ISO 27017:2015ISO 27018:2019SOC 2 Type IICyber Essentials (UK)UK G-Cloud | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | ISO 27001:2022 (certified since 2015)ISO 27017:2015 (certified since 2022)ISO 27018:2019 (certified since 2022)SOC 2 Type II (AICPA)Cyber Essentials (UK government scheme)UK G-Cloud (certified cloud security provider)Microsoft Solutions Partner (Security)Google Cloud Partner (MSSP)FIRST Membership (Forum of Incident Response and Security Teams) | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2012 | 1996 |
| Data retention | 12 months hot data. Unlimited ingestion, priced per endpoint rather than by data volume. | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Kudelski Security and Sapphire?
Kudelski Security is a Pure-play MDR that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). Kudelski Security covers 5 attack surfaces in base pricing vs. 4 for Sapphire.
How do Kudelski Security and Sapphire differ in response capabilities?
Kudelski Security supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Kudelski Security and included with Sapphire.
How does Kudelski Security pricing compare to Sapphire?
Kudelski Security pricing: Not publicly disclosed. Forrester TEI study (Feb 2024) modeled $22.4M in benefits vs $6.4M costs over 3 years for a composite organization.. Sapphire pricing: Not published. Watch for with Kudelski Security: Four MDR variants (Resolute, CrowdStrike, Microsoft, OT) with different pricing. Clarify which product fits before quoting.; DFIR beyond containment is a separate paid engagement, not included in base MDR. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Kudelski Security or Sapphire?
Choose Kudelski Security if: mid-market and enterprise teams with existing EDR/SIEM who want a technology-agnostic MDR layer, not a rip-and-replace. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Kudelski Security is not ideal for sMBs or budget-conscious buyers. No public pricing and enterprise positioning signals premium cost.. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.