Integrity360 vs r-tec IT Security
Integrity360 and r-tec IT Security are both Services firms that work with your existing tools. Integrity360 targets SMB, Mid-market, and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. Integrity360 includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 0 for r-tec IT Security ().
Buyer brief
Integrity360 and r-tec IT Security are both Services firms that work with your existing tools. Integrity360 targets SMB, Mid-market, and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. Integrity360 includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 0 for r-tec IT Security ().
Integrity360 offers broader coverage (4 surfaces vs. 0). r-tec IT Security may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European mid-market and enterprise organizations wanting a regionally operated MDR with SOCs in EU jurisdictions | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European mid-market and enterprise organizations wanting a regionally operated MDR with SOCs in EU jurisdictions
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Integrity360TECH-AGNOSTIC | r-tec IT SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrikeMicrosoft Defender XDR |
| SIEM integrations | Microsoft Sentinel | Exabeam Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published. Custom quotes only. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | Not offered |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | ~ Limited |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing. No SIEM ingestion fees. Custom quotes based on environment size. | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. |
| Hidden cost warnings | Darktrace NDR integration requires separate Darktrace licensing, not included in MDR pricing. Technology-agnostic model means the customer must own their own EDR/XDR licenses separately. Extended log storage is an add-on, default retention period not published. The 1-hour response commitment requires a separate IR retainer purchase on top of the base MDR service | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Basic, Premium, Custom |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | EuropeAfricaNorth America | Europe |
| Onboarding | Approximately 6 weeks for core MDR. Includes log source integration, detection rule tuning, and honeypot deployment. | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. |
| Industry focus | Financial ServicesHealthcareGovernmentInsuranceRetailTelecommunications | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Representative Vendor in 5 Market Guides and holds SOC 2 Type II, CREST, and ISO 27001 certifications. Virtually no customer reviews exist on G2, PeerSpot, or Gartner Peer Insights, making independent sentiment verification impossible. | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. |
| Compliance | SOC 2 Type IIISO 27001ISO 27018ISO 27701CREST CSIRCREST Penetration Testing | ISO 27001ISO 9001KRITISGDPR |
| Certifications | SOC 2 Type IIISO 27001ISO 27018ISO 27701CREST Cyber Security Incident ResponseCREST Penetration TestingMicrosoft Solutions Partner for Security | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification |
| Founded | 2005 | 1996 |
| Data retention | Not published. Extended log storage available as add-on. | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Integrity360 and r-tec IT Security?
Integrity360 is a Services firm that is technology-agnostic (works with your existing tools). r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Integrity360 offers Not disclosed, r-tec IT Security offers ≤1 hour. Integrity360 covers 4 attack surfaces in base pricing vs. 0 for r-tec IT Security.
How do Integrity360 and r-tec IT Security differ in response capabilities?
Integrity360 supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Integrity360 pricing compare to r-tec IT Security?
Integrity360 pricing: Not published. Custom quotes only.. r-tec IT Security pricing: Not published. Watch for with Integrity360: Darktrace NDR integration requires separate Darktrace licensing, not included in MDR pricing; Technology-agnostic model means the customer must own their own EDR/XDR licenses separately. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00..
Should I choose Integrity360 or r-tec IT Security?
Choose Integrity360 if: european mid-market and enterprise organizations wanting a regionally operated MDR with SOCs in EU jurisdictions. Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Integrity360 is not ideal for organizations wanting a single-vendor platform where EDR and MDR come from the same provider. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.