Innofactor MDRaaS vs WatchGuard
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. WatchGuard is a MSP-channel that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; WatchGuard serves SMB and Mid-market. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for WatchGuard (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. WatchGuard is a MSP-channel that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; WatchGuard serves SMB and Mid-market. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for WatchGuard (Endpoint, Cloud, SaaS, Identity, Network).
Innofactor MDRaaS (Microsoft-ecosystem) and WatchGuard (MSP-channel) serve different buyer profiles. Your decision depends on whether you prioritize Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke... or WatchGuard's watchguard mdr is strongest for msps that already standardize on watchguard or want a managed soc....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | MSPs already selling WatchGuard Firebox, AuthPoint or Endpoint Security who want to add managed SOC coverage |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Approval required | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- MSPs already selling WatchGuard Firebox, AuthPoint or Endpoint Security who want to add managed SOC coverage
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | WatchGuardTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | WatchGuard Endpoint SecurityCrowdStrike Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | WatchGuard Cloud |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateContainCustom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Per licensed user or endpoint through WatchGuard service-provider licensing. Core MDR, Core MDR for Microsoft, Total MDR and Open MDR are separate package options. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | WatchGuard publishes package requirements but not public MDR pricing, so buyers need an MSP or WatchGuard quote before cost comparison.. The package names hide meaningful scope differences: Core MDR and Core MDR for Microsoft are narrower than Total MDR and Open MDR.. Open MDR can use existing tools, but buyers still need valid third-party licenses and permissions for each monitored source.. License expiration disables Managed Services portal access and stops MDR monitoring after the grace period.. Core MDR for Microsoft data is deleted after expiration if not renewed within the grace period. |
| Data portability | Full | Limited |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Subscription, Term license, 1 year, 3 years |
| Channels | EmailPhonePortal | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | Vendor states onboarding can be completed in hours. April 2026 release notes added direct onboarding from WatchGuard Cloud. |
| Industry focus | Public SectorFinancial ServicesTechnology | Managed Service ProvidersHealthcareFinancial ServicesRetailTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | 6 minutes mean time to first response on critical alerts (vendor-published, not a full MTTR metric). |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | WatchGuard has a strong MSP installed base, but WatchGuard MDR is newer and public MDR-specific review volume is still thin. Reddit discussion in MSP communities is mixed: some MSPs like having EDR, MDR, firewall and MFA in one platform, while others say the endpoint and MDR stack needs more time to mature. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | ISO 27001GDPRFIPS 140-2Common Criteria |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | WatchGuard Cloud ISO/IEC 27001:2022Firebox FIPS 140-2Firebox Common Criteria EAL4+WatchGuard Endpoint Security CCN High ENSWatchGuard Endpoint Security Common Criteria EAL2+ |
| Founded | 2000 | 1996 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | Not published as a standard MDR retention period. WatchGuard Core MDR for Microsoft data is deleted after license expiration if not renewed within the grace period. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and WatchGuard?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). WatchGuard is a MSP-channel that is technology-agnostic (works with your existing tools). Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 5 for WatchGuard.
How do Innofactor MDRaaS and WatchGuard differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. WatchGuard supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Incident response is not included with Innofactor MDRaaS and included with WatchGuard.
How does Innofactor MDRaaS pricing compare to WatchGuard?
Innofactor MDRaaS pricing: Not published. WatchGuard pricing: Not published. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with WatchGuard: WatchGuard publishes package requirements but not public MDR pricing, so buyers need an MSP or WatchGuard quote before cost comparison.; The package names hide meaningful scope differences: Core MDR and Core MDR for Microsoft are narrower than Total MDR and Open MDR..
Should I choose Innofactor MDRaaS or WatchGuard?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose WatchGuard if: mSPs already selling WatchGuard Firebox, AuthPoint or Endpoint Security who want to add managed SOC coverage. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. WatchGuard is not ideal for direct enterprise buyers who want a mature, analyst-validated MDR service with deep public review volume.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.