Innofactor MDRaaS vs VikingCloud
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. VikingCloud is a Platform vendor that requires its own security platform. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; VikingCloud serves SMB and Mid-market. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 2 for VikingCloud (Endpoint, Network).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. VikingCloud is a Platform vendor that requires its own security platform. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; VikingCloud serves SMB and Mid-market. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 2 for VikingCloud (Endpoint, Network).
VikingCloud is the choice if you want a single-vendor stack with deep integration. Innofactor MDRaaS is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | Retail, hospitality, and financial services organizations where PCI DSS compliance is the primary driver for buying MDR |
| Price | Custom quote | Not published |
| Response authority | 0/6 actions · Approval required | 1/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Retail, hospitality, and financial services organizations where PCI DSS compliance is the primary driver for buying MDR
- Price
- Not published
- Response authority
- 1/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | VikingCloudPLATFORM |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | Microsoft Defender | VikingCloud Endpoint Security |
| SIEM integrations | Microsoft Sentinel | VikingCloud Managed SIEM |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Guided Response | Guided Response |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | Quarantine |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | Yes |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | Not offered |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | Not offered | Not offered |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Custom pricing, not publicly disclosed. VikingCloud uses quote-based pricing requiring direct sales consultation. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | Pricing is completely opaque: no public ranges, no published minimums, quote-only. Requires VikingCloud's proprietary endpoint agent (Bitdefender-based), replacing your existing EDR. DFIR incident response is a separate retainer, not included in base MDR. The 4M customer base is mostly compliance clients. Ask how many are active MDR customers to gauge service maturity. |
| Data portability | Full | Limited |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Annual |
| Channels | EmailPhonePortal | EmailPhonePortal |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | Not published. Agent installation is described as one-click download. |
| Industry focus | Public SectorFinancial ServicesTechnology | RetailQuick Service RestaurantsFinancial ServicesHospitalityHealthcareTravel and Tourism |
| MTTD | Not published | Not published |
| MTTR | Not published | Less than 30 minutes (vendor blog claim, not independently validated) |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | Very limited public reviews for VikingCloud's MDR service specifically. The company is established in PCI compliance consulting (100+ QSAs, 35-year heritage) but has near-zero visibility in practitioner communities discussing MDR. No Reddit discussions found. Four customer testimonials on Featured Customers are positive but compliance-focused, not about detection and response quality. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | PCI DSSISO 27001SOC 2 |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | PCI QSA (Qualified Security Assessor Company)PCI ASV (Approved Scanning Vendor)PCI PFI (Payment Card Industry Forensic Investigator) |
| Founded | 2000 | 1989 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and VikingCloud?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). VikingCloud is a Platform vendor that is platform-native (requires their own security stack). Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 2 for VikingCloud.
How do Innofactor MDRaaS and VikingCloud differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. VikingCloud supports 1 autonomous actions (file quarantine) and approval is configurable.
How does Innofactor MDRaaS pricing compare to VikingCloud?
Innofactor MDRaaS pricing: Not published. VikingCloud pricing: Custom-quoted pricing. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with VikingCloud: Pricing is completely opaque: no public ranges, no published minimums, quote-only; Requires VikingCloud's proprietary endpoint agent (Bitdefender-based), replacing your existing EDR.
Should I choose Innofactor MDRaaS or VikingCloud?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose VikingCloud if: retail, hospitality, and financial services organizations where PCI DSS compliance is the primary driver for buying MDR. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. VikingCloud is not ideal for organizations with existing EDR investments wanting vendor-agnostic MDR (VikingCloud requires their own endpoint agent).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.