Innofactor MDRaaS vs Truesec
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Truesec is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Truesec serves Mid-market and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for Truesec (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Truesec is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Truesec serves Mid-market and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for Truesec (Endpoint, Cloud, SaaS, Identity, Network).
Innofactor MDRaaS (Microsoft-ecosystem) and Truesec (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke... or Truesec's largest nordic soc with deep ir background (120,000+ hours, vendor-stated).
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | Nordic enterprises wanting the largest regional SOC with local language support |
| Price | Custom quote | Not published |
| Response authority | 0/6 actions · Approval required | 5/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Nordic enterprises wanting the largest regional SOC with local language support
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | TruesecTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrikeSentinelOnePalo Alto Cortex Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | CrowdStrike Falcon LogScaleSplunk Microsoft Sentinel |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainQuarantineCustom playbooks |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Fixed fee per endpoint. No log volume or retention surcharges. No public pricing for any tier. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | No public pricing for any tier, requires sales engagement for any estimate. IR is a separate retainer on Core and Enterprise, only Black includes it. US customers may get a different experience since bulk of 350+ specialists are in Europe |
| Data portability | Full | Partial |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Annual, Multi-year |
| Channels | EmailPhonePortal | PortalEmailPhoneTeamsSlack |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | EuropeNorth America |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | 72 hours for Core and Enterprise. Black tier not disclosed. |
| Industry focus | Public SectorFinancial ServicesTechnology | Financial ServicesGovernmentHealthcareEnergyCritical Infrastructure |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | Effectively unrateable. No public reviews on G2, PeerSpot, or Gartner Peer Insights. Not in Forrester Wave or Gartner MQ for MDR. No Reddit mentions. Strong Nordic reputation based on vendor claims and partner references (EY, Microsoft MISA), but impossible to validate through independent peer feedback. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | ISO 27001ISO 9001ISO 14001MISA (Microsoft Intelligent Security Association) |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | ISO 27001ISO 9001ISO 14001 |
| Founded | 2000 | 2005 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | Included in fixed fee, no log volume or retention surcharges. Specific retention periods not disclosed. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and Truesec?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Truesec is a Services firm that is technology-agnostic (works with your existing tools). Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 5 for Truesec.
How do Innofactor MDRaaS and Truesec differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. Truesec supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Innofactor MDRaaS pricing compare to Truesec?
Innofactor MDRaaS pricing: Not published. Truesec pricing: Custom-quoted pricing. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with Truesec: No public pricing for any tier, requires sales engagement for any estimate; IR is a separate retainer on Core and Enterprise, only Black includes it.
Should I choose Innofactor MDRaaS or Truesec?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose Truesec if: nordic enterprises wanting the largest regional SOC with local language support. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. Truesec is not ideal for uS-based organizations wanting a fully staffed local SOC (bulk of specialists in Europe).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.