Innofactor MDRaaS vs Total Assure
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Total Assure is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Total Assure serves SMB and Mid-market. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 3 for Total Assure (Endpoint, Cloud, Network).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Total Assure is a Services firm that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Total Assure serves SMB and Mid-market. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 3 for Total Assure (Endpoint, Cloud, Network).
Innofactor MDRaaS (Microsoft-ecosystem) and Total Assure (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke... or Total Assure's total assure is strongest for smb and regulated mid-market buyers that want a practical soc team,....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | SMBs that want an outsourced security team with U.S.-based 24/7 SOC coverage |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Approval required | 6/6 actions · Configurable |
| Stack | Works with existing stack | Own agent required |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- SMBs that want an outsourced security team with U.S.-based 24/7 SOC coverage
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | Total AssureTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | SentinelOne |
| SIEM integrations | Microsoft Sentinel | Splunk |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not published | Custom flat-rate pricing. No public dollar amount found. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | Yes |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | Not offered | ~ Limited |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Flat-rate monthly pricing is claimed publicly, with no per-user fees and no hidden charges. Total Assure does not publish actual monthly price bands, minimums or what changes the flat rate as employees and infrastructure scale. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | Confirm exactly which services are inside the flat monthly MDR rate, especially email security, vulnerability management, digital forensics and recovery.. Confirm whether Splunk, SentinelOne, Avanan, Tenable or other third-party tool costs are included or passed through.. The site claims no per-user surprises, but buyers should ask how the flat rate changes as employees, endpoints, cloud workloads and log volume grow.. No public contractual MDR SLA table, service-credit language or breach warranty was found. |
| Data portability | Full | Partial |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Monthly, Custom |
| Channels | EmailPhonePortal | EmailPortalPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | North America |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | Typical deployment reaches full 24/7 SOC protection by day 30 after discovery, deployment, configuration, tuning and baselining. |
| Industry focus | Public SectorFinancial ServicesTechnology | HealthcareFinancial ServicesManufacturingProfessional ServicesEducationDefense Industrial Base |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | Public buyer-review signal is thin. G2 shows 5.0/5 from one review, says there are not enough reviews to provide buying insight, and categorizes the review under managed security services and vulnerability assessment rather than MDR specifically. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | SOC 2 Type IIHIPAAISO 27001CMMCNIST |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | SOC 2 Type IIISO 27001 |
| Founded | 2000 | 2023 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and Total Assure?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Total Assure is a Services firm that is technology-agnostic (works with your existing tools). Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 3 for Total Assure.
How do Innofactor MDRaaS and Total Assure differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. Total Assure supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Innofactor MDRaaS pricing compare to Total Assure?
Innofactor MDRaaS pricing: Not published. Total Assure pricing: Custom flat-rate pricing. No public dollar amount found.. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with Total Assure: Confirm exactly which services are inside the flat monthly MDR rate, especially email security, vulnerability management, digital forensics and recovery.; Confirm whether Splunk, SentinelOne, Avanan, Tenable or other third-party tool costs are included or passed through..
Should I choose Innofactor MDRaaS or Total Assure?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose Total Assure if: sMBs that want an outsourced security team with U.S.-based 24/7 SOC coverage. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. Total Assure is not ideal for enterprises needing published MDR benchmarks and formal public SLA terms before engaging sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.