Innofactor MDRaaS vs ThreatSpike
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. ThreatSpike is a Platform vendor that requires its own security platform. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; ThreatSpike serves SMB, Mid-market, and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for ThreatSpike (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. ThreatSpike is a Platform vendor that requires its own security platform. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; ThreatSpike serves SMB, Mid-market, and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 5 for ThreatSpike (Endpoint, Cloud, SaaS, Identity, Network).
ThreatSpike is the choice if you want a single-vendor stack with deep integration. Innofactor MDRaaS is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | Lean IT or security teams that want the provider to own both IT operations context and security response |
| Price | Custom quote | Managed IT + security bundle: $135/user/mo |
| Response authority | 0/6 actions · Approval required | 2/6 actions · No approval |
| Stack | Works with existing stack | Requires own platform |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Lean IT or security teams that want the provider to own both IT operations context and security response
- Price
- Managed IT + security bundle: $135/user/mo
- Response authority
- 2/6 actions · No approval
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | ThreatSpikePLATFORM |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | Microsoft Defender | ThreatSpike proprietary EDR |
| SIEM integrations | Microsoft Sentinel | Third-party feeds supported, specific SIEM integrations not published |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Fully Autonomous |
| Response actions | Alert and notify only | IsolateContain |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Published fixed $135/user/month for broader managed IT + security subscription, not MDR-only. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | Yes |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Published fixed per-user monthly subscription bundling fully managed IT, defensive security and offensive security. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | ThreatSpike is not a narrow MDR-only SKU. Buyers that only want monitoring on top of an existing IT team may be buying a broader managed IT replacement model.. The platform is proprietary and built in-house. Validate exit process, data export and whether existing EDR/SIEM investments can remain primary.. $135/user/month can be attractive if it replaces IT, MDR and pen testing vendors, but expensive if treated as MDR-only.. No public contractual SLA or service-credit language was found despite the 2 to 5 minute response claim. |
| Data portability | Full | Limited |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Custom |
| Channels | EmailPhonePortal | EmailPortalPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | Not published as a standard MDR onboarding timeline. |
| Industry focus | Public SectorFinancial ServicesTechnology | HospitalityFinancial ServicesManufacturingProfessional ServicesRetail |
| MTTD | Not published | Not published |
| MTTR | Not published | 2 to 5 minute automated incident response/resolve time (vendor-reported) |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | G2 shows 4.9/5 across 32 reviews, with most reviews categorized under Managed Security Services and a mix of SMB, mid-market and enterprise reviewers. Review themes support the consolidation, support and pricing story, but independent analyst coverage appears thinner than larger MDR providers and public review volume is still modest. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | ISO 27001Cyber Essentials PlusPCI DSS |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | ISO 27001Cyber Essentials PlusCREST-certified penetration testing providerPCI DSS compliant |
| Founded | 2000 | 2011 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and ThreatSpike?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). ThreatSpike is a Platform vendor that is platform-native (requires their own security stack). Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 5 for ThreatSpike.
How do Innofactor MDRaaS and ThreatSpike differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. ThreatSpike supports 2 autonomous actions (endpoint isolation, network containment) and acts without approval. Incident response is not included with Innofactor MDRaaS and included with ThreatSpike.
How does Innofactor MDRaaS pricing compare to ThreatSpike?
Innofactor MDRaaS pricing: Not published. ThreatSpike pricing: Published fixed $135/user/month for broader managed IT + security subscription, not MDR-only.. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with ThreatSpike: ThreatSpike is not a narrow MDR-only SKU. Buyers that only want monitoring on top of an existing IT team may be buying a broader managed IT replacement model.; The platform is proprietary and built in-house. Validate exit process, data export and whether existing EDR/SIEM investments can remain primary..
Should I choose Innofactor MDRaaS or ThreatSpike?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose ThreatSpike if: sMB and mid-market organizations that want to replace fragmented MSP, MDR and penetration-testing vendors with one fixed-price provider. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. ThreatSpike is not ideal for organizations seeking a narrow MDR overlay on top of an existing mature SOC and tool stack.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.